Cadillac CUE Premium Touch Screen Replacement – Upgraded Ultra-Responsive QuantumCore Chip with Dual-Mode Engineering – HD Gel-Free Display | OEM-Quality Digitizer 2013–2020 – Lifetime Support

This replacement screen is fantastic. As in the product description, the dealership would charge you $1500 to $2,000 to replace the whole cue unit (I received a quote in 2022.) Instead, 1.5 hours of careful work fixed my unresponsive screen. This is, in fact, the second time the vehicle has had the same issue. The previous owner of my 2014 ATS (co-worker) replaced the whole unit in 2017 under a GM warranty since the screen was cracked and stopped working. And I had an unresponsive screen right after five years since then. So this clearly shows that the OEM screen stops working within 3 to 5 years. So replacing the whole unit doesn't solve the issue essentially, and ultimately it is wasting time and money. Many Kudos to Cuescreen!!! You guys saved a lot of my money and time since this is supposed to be a permanent fix for this issue!!! (We’ll see how long this screen works) The installation was not too complicated, thanks to the YouTube videos Cuescreen created. I watched the video before I purchased the product, and I followed the instructions carefully while working on the replacement. It took just 10 min to remove the unit from the vehicle and about 1 hour and 20min to complete the rest of it. The most challenging part for me was the screen alignment. I broke one of the plastic pins at the bottom... Since there are many screws, I figured other pins and screws could align the screen, and I ignored the one broken pin. Luckily I was okay. The screen and the cue system work perfectly now, with a much more responsive screen. The screen seems durable, and the look of it is exactly the same as the stock screen. I work for a car OEM, but not a professional mechanic. If you are good at following instructions, only tools you need are tools coming with the kit, and a screwdriver and 7mm socket. Thank you Cuescreen, and I recommend this for everyone!!!

Great product! Saved me a ton of money from the dealer. Videos were easy to follow. Take your time and be patient. Start to finish took 1.5 hours. Looks great and works perfectly.

Good instructions, worked perfectly. Easy to install with basic skills. Does take a while to install. Fits right, looks as good as original. 1 year in and has held up well.

The Cue System replacement touchscreen for a 2017 Cadillac ATS is an Excellent product. It fit perfectly and works as well as the original OEM screen. It can be a DIY project as long as you have an attention to detail. There are several different steps to the disassembly, so you have to pay close attention to what screws go in each location and at which step they need to be installed. If it is installed correctly, it is definitely a 5 star product. The dealer wanted $1,200.00 to $1,500.00 to do the repair L&M, by making this a DIY project, the total cost was approximately $130.00 and one hour of time 👍.

My Cadillac CUE screen was starting to act up and be un-responsive on the lower area of the screen. If I took it to the dealer, I would get the same old problematic in time screen, so I opted for this after-market screen. Yes, I installed it myself and the video instructions were very good. Please watch the videos before you do anything, as you might need that small 7 mm ratchet, etc. I think this might have taken me about 3 hours, but I really took my time as there are some steps you really have to be careful on. I would not call the installation easy, and I would not call it difficult. Just take your time on this, and do not be in a hurry if doing this yourself. The re-installation went much quicker than dis-assembly, and the new Screen is working great with no touch issues and a very fast responsive screen. Very pleased with this, even if I would not call it easy to install. Yes, this saved me a ton of money.

My 2019 Escalade screen was frozen at the initial warning message when you start the car and wouldn’t respond to touching “OK”. Took it to the dealer would said they had to replace the entire center entertainment console for $2500!! After doing some research decided to purchase this aftermarket screen and take a game for $200. Followed vendor install videos which took me about 3-4 hours all in. Results were a complete succcess!! Saved $2300. Great product - thanks

I have a 2017 Cadillac ATS and I could see the spider webs in the screen as soon as it stopped working. After some research, I found CueScreen replacement. This is only the replacement touch screen which is far less expensive than the entire console module. Easy to replace and looks exactly like the original. It is a delicate task and took me about an hour and a half. Videos are easy to follow and highly recommended. Support is also excellent.

So far so good. Had installed yesterday in 1.5 hrs at $150 an hr. Getting XM again and Fox. No gel new screen. Forget ISS @ $400 and slow and have to send old screen back for repair?? Or pay $100 core charge. I am sure they don't repair them.