Traveler Guitar EG-1 Custom Electric Guitar, Gloss Black (EG1C BKG)

Arrived next day and looked great. I put some batteries in and the headphone jack worked. The effects and amplifier to an admiral job through the headphones. The tuner wouldn't turn on so I contacted tech support who told me they have to replace it. The replacement will take a week or two. I guess once they have your money there's no rush. I can see another review had QC issues with two of these so it looks like they're hit or miss. Shame because the guitar is nice to play and sounds fantastic**Update 12/7 - replacement arrived and was a completely different guitar. One of the basic models which retails for around half of what this does. Amazon won't replace an item more than once so I'm having to return for a refund. I won't be trying a third time on this