TP-Link OC200 Hybrid Cloud PoE Controller - Metal Enclosure - Real-time Monitoring - Plug and Play - USB for Automatic Backup

Great product. I can remotely monitor and change settings on my WiFi system with over 12 TP link access points. I have it plugged into my POE switch.

Works well

Purchased this to begin an upgrade to my existing home network. I already have a TP Link AP (EAP245), Netgear smart managed switch, Synology NAS and BT Home Hub router / modem (with FTTP). I set all of this up myself including installation of the wiring throughout the house. It all works just fine, as you would hope. The OC200 requires at least 10 mins of power up before the cloud light starts to flash continuously. Initially I thought I had a power problem - but it just takes a lot longer than I expected to come on line. Eventually I managed to get Omada set up, the EAP connected - and everything worked.... However I made the fatal mistake of powering the unit down (in order to re-arrange it in my network rack). After that - impossible to get things working again. In short - I had to factory reset the OC200 and re-do the set up. It then refused to adopt the EAP. I factory reset the EAP and (short version here) re-established a connection to the OC200. However from this point on it has been impossible to connect any device to the EAP. It's on, has a steady green light, is connected to the network (confirmed on the router) etc. 'Forget' the EAP device in the Omada OC200 and the EAP then connects as it should to all of my wireless devices. Trawled the forums - nothing. TP-Link help - useless. It may be me - I'm not technically trained so I'm clearly missing something. But IMO it should not be this frustrating. The OC200 has been disconnected & dumped in a cupboard in sheer frustration. For now at least my intended purchases of other Omada hardware is on hold.