ITIL® 4 Essentials: Your essential guide for the ITIL 4 Foundation exam and beyond Second Edition

I passed my exam after using this book!!

Great resource, helped me pass the exam.

I read this book 3 times, study it for 2 additional weeks, drove 2-1/2 hours, paid more than $500 out of my own pocket to take the test, and did not pass. I have 3 college degrees and have read many books, this one is clearly not of my favorites. Please consider using multiple training materials, not just this book.

Not what I was looking for