Why does it say this cannot be shipped with Prime?

Because this product is not fullfilment amazon..

Tried to order, says address is not deliverable?? Ordered tons of items from Amazon!

I had same issue. I live in Chicago, lived at same address for 7 yrs now, have had all shapes, sizes, weight, etc. shipped successfully, but this won't ship here. Tried switching to my sister's in the burbs where size/weight shouldn't be an issue, but it's a no-go. Tried switching to my workplace that accepts all sizes/weights, and again, no-go. Online chatted w/ customer service who tried to tell me it's restricted, but couldn't say why. Also couldn't tell me how to fix or what kinds of places it would ship to. Another CSR said "the carrier" won't deliver to my addresses. I told the CSR the "carriers" for Amazon are FedEx, UPS, USPS, all who deliver to me, further, this is sold and shipped by Amazon, it's not a large item (esp since you have to put it together yourself), package is not large, not hazardous or dangerous so it makes no sense why it's "restricted." I was upset, thinking "bait & switch" as well, false advertising, etc. CSR also told me to check with other sellers who will ship but when you check, they're more expensive, you don't get the Prime Deal, etc. CSR even tried to tell me it won't ship because it's "sold out," but another lie because while I was online chatting, I was able to add another one to my cart. Finally called in to Amazon and talked to a VERY nice woman who helped resolve my issue, checked on it, and said it IS A TECHNICAL ISSUE THEY ARE TRYING TO RESOLVE AND THEY HAVE PUT A "HOLD" ON IT FOR NOW AS THEY TRY TO FIGURE OUT WHAT'S GOING ON. she said to check back in 24-48 hrs, but understanding that this is a Prime deal that ends today, she was kind enough to give me a little credit in my account to cover for the higher price after Prime Deal Day ends so that I can get it at the same Prime Deal price. A sort of "raincheck." Bottom line: CALL IN TO AMAZON.

Why won't this item ship to the address I have used for years?

I had same issue. I live in Chicago, lived at same address for 7 yrs now, have had all shapes, sizes, weight, etc. shipped successfully, but this won't ship here. Tried switching to my sister's in the burbs where size/weight shouldn't be an issue, but it's a no-go. Tried switching to my workplace that accepts all sizes/weights, and again, no-go. Online chatted w/ customer service who tried to tell me it's restricted, but couldn't say why. Also couldn't tell me how to fix or what kinds of places it would ship to. Another CSR said "the carrier" won't deliver to my addresses. I told the CSR the "carriers" for Amazon are FedEx, UPS, USPS, all who deliver to me, further, this is sold and shipped by Amazon, it's not a large item (esp since you have to put it together yourself), package is not large, not hazardous or dangerous so it makes no sense why it's "restricted." I was upset, thinking "bait & switch" as well, false advertising, etc. CSR also told me to check with other sellers who will ship but when you check, they're more expensive, you don't get the Prime Deal, etc. CSR even tried to tell me it won't ship because it's "sold out," but another lie because while I was online chatting, I was able to add another one to my cart. Finally called in to Amazon and talked to a VERY nice woman who helped resolve my issue, checked on it, and said it IS A TECHNICAL ISSUE THEY ARE TRYING TO RESOLVE AND THEY HAVE PUT A "HOLD" ON IT FOR NOW AS THEY TRY TO FIGURE OUT WHAT'S GOING ON. she said to check back in 24-48 hrs, but understanding that this is a Prime deal that ends today, she was kind enough to give me a little credit in my account to cover for the higher price after Prime Deal Day ends so that I can get it at the same Prime Deal price. A sort of "raincheck."

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🌟 Elevate your outdoor vibe with storage that works as hard as you do!

EFFORTLESS SETUP - No tools needed—get organized in minutes and start enjoying your space faster.
BREATHE EASY STORAGE - Ventilated interior keeps your gear dry and fresh, perfect for outdoor living.
MULTI FUNCTIONAL DESIGN - Use as a sleek side table, patio ottoman, or secure storage box—versatility meets elegance.
WEATHERPROOF RESILIENT - UV-protected resin resists rust, peeling, and dents for lasting style and function.
MAXIMIZE YOUR OUTDOOR SPACE - 30 gallons of smart storage to declutter poolside or patio essentials.

The Keter City 30 Gallon Resin Outdoor Storage Box combines a spacious 30-gallon capacity with durable, weather-resistant polypropylene resin construction. Its elegant wood-look finish complements any outdoor decor while providing versatile use as a storage ottoman or side table. Easy to assemble without tools, it features a ventilated interior to keep contents dry and protected, making it the perfect all-weather solution for pool and garden accessories.

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Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

B/.545

Duties & taxes incl.

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TrustScore 4.5 | 7,300+ reviews

Anjali K.

The product quality is outstanding. Exactly what I needed for my work.

1 month ago

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Received my product in pristine condition. Great service overall.

1 month ago

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Product Dimensions	57.79 x 43.94 x 55.12 cm; 3.58 kg
Item volume	30 Litres
Display maximum weight recommendation	99.79 kg
Is assembly required	Yes
Number of pieces	1
Warranty description	2-year limited.
Batteries required	No
Included components	Deck Box
Item weight	3.58 kg

KeterCity 30 Gallon Resin Outdoor Storage Box and Patio Furniture Side Table for Pool and Garden Accessories, Dark Grey

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