PETLIBRO Automatic Cat Food Dispenser for 2 Pets 5L Auto Dog Feeder Dry Food Dispenser with Splitter & 2 Stainless Bowls, 10s Meal Call and Timer Setting 50 Portions 6 Meals Per Day, Dual Tray Feeder

- Does not dispense food evenly. Resetting, updating firmware, or adjusting the cheap plastic meal splitter does nothing to help it distribute evenly. - Motor is slow and weak. It dispenses the meal slowly in short bursts of food causing your pet to be hit in the face as they try to eat what has already been dispensed. - The bottom portion which comes in contact with food is not removable / machine washable. - If you want to automatically record feedings you have to subscribe to their video cloud service which is 59.99$ a year. (You can access the camera via the phone app and save video's and pictures to your phone manually for free) - The machine itself is made out of cheap plastic materials and feels low quality / flimsy. Similar build quality to other 50$ feeders on amazon. - There is not an included rechargeable battery. You need to separately purchase D batteries to have a battery backup. I would expect that to be included at this price. - The description says you can set up plans for two different cats. This is not true as far as I can figure out. You simply set up one meal plan and then double the portion size. Trying to set up something like a 70 / 30 split does not work since the meal splitter is useless. I bought this together with a Petlibro fountain. It is nice that they run in the same app. The fountain works well, however I would avoid the feeder.

Absolute garbage. Stay away from this company. If there is any justice in the world, they will go bankrupt and suffer irreparable losses. The unit worked fine after it got it to connect the first time which took forever. But for reasons that are totally unexplained and totally inexcusable, it spontaneously loses the Wi-Fi connection every several months. You could follow the step-by-step process to reconnect it to Wi-Fi, but you may spend up to two hours before it finally works. In some cases it’s taken a week even upwards 10 days an hour a day of going through the same repetitive steps over and over again, only for it to not connect. I’ve tried unbinding, resetting, I’ve tried disconnecting and removing batteries, I’ve tried erasing the entire unit for my system, and unloading my app and reloading my app. Nothing works. If I were halfway across town at work, or halfway across the country, or halfway across the world, and this disconnected from my Wi-Fi, I would have no idea what was happening, or whether it was working, and there would be no assurance my cat would be fed. When it disconnected from wifi, as a matter of fact, it was not feeding my cats. It is inexcusable in this age of technology, and given the cost and quality of the unit and the type of electronics that are in it, it should be a simple firmware fixed to correct this problem. There is no excuse that when this thing disconnecting spontaneously from Wi-Fi, which should be an extremely rare occurrence, and it should not only be intuitive, but also able to reconnect itself. Even if it can’t, I should be able to reconnect it via the app from halfway around the world if I want to. I should not have to go through the steps. On top of it wherever you have it located in your house, in order to reconnect to Wi-Fi, you have to move it within 20 inches of your Wi-Fi unit, and you also have to have your phone within 20 inches of it. This is completely ridiculous. I really appreciated the features of the Wi-Fi but I cannot take a chance of my cats lives if I’m out of town for a week or two weeks not being fed. Do you love your pet? You will not buy from this company at all.

Unfortunately we are returning this product. We already have 2 PetLibro water fountains and the smaller 'Air' feeder. They have done their job the 5 months we've had them and our cats like them. The one drawback for the Air feeder is its size - with 2 cats I have to refill it ever 3-5 days. Otherwise it works well. Some reviews were concerned it didn't dispense accurately but I measured several times and it always provided an amount within about 10% of expected - close enough. So I ignored the reviews that said to be careful of this same problem with the Granary. I thought the larger capacity of the Granary meant I'd be able to go 1-2 weeks between refills given it was 2.5x the capacity. My wife also liked the idea of the camera feature so she could see if the cats were eating equally or if just one was using it more. When I set up the Granary it looked like the same mechanism as the Air, but it doesn't work the same way or nearly as well. For some reason it takes a looong time to dispense. Doing the testing during setup took 5 minutes to get it running but over an hour to test how well it put out food because dispensing even just 4x portions took forever (what was supposed to be 1/3rd of a cup). For some reason it pauses between each portion (portion, pause, portion, pause...) and each portion takes almost as long as several portions from the Air. It also makes a lot more noise than the Air, on top of the food hitting the bowl - it sounds like it is straining to dispense the food. I could live with slow dispensing, it was the wildly inaccurate dispense amount that was the deal breaker. The other reviews are right. I tried dispensing in cups, grams, and oz (all 3 possible units). It *never* dispensed more than half as much as it was told. If it always dispensed half I could adjust and just double the scheduled servings. However it wasn't just wrong, it was also wildly inconsistent - dispensing between 20% and 50% of the directed amount with no pattern to the ratio. These aren't guessed values - I recorded the requested amount and then used a measuring cup or scale to measure the result, testing multiple times with different portion counts. There is no way to compensate for that much variability. I followed the troubleshooting and definitely put out way more then the 'it will be inaccurate for the first 6 servings'. The kibble I use (purina pro plan kitten) is within their size recommendation (they have a handy 'no bigger than this' sticker on the machine). Nothing improved the inaccurate and inconsistent serving sizes. Maybe my particular kibble is just too close to being the wrong size or shape despite fitting in their recommended circle. Back to using the smaller Air feeder.

Honestly, it’s great, sleek, and when it works amazing. However, every time I clean it, I have to struggle to reconnect to my phone, it takes hours to do so every time that I don’t almost don’t want to clean but I love my cats too much. I don’t know. Update: don’t get it. Working on reconnecting for 2 hours, in this day and age that shouldn’t be an issue since I’ve connected to this pos before.. looking at other options atm… really liked this at first

It’s a good product came with good condition

Bought this for feeding two cats. We tested quite extensively and every time the amount dispensed was wildly wrong. We were using Royal Canin kitten food which was within the specs of food it can handle. We wanted 30g per side but even telling it to dispense 90g we only got 30g in total combined. We could never trust it to dispense required amount. The unit looks smart and the idea is great. But not functional in real world application.

Very happy with the feeder! A great option for a single-cat household. The setting-up process is a bit of a hassle but the machine is always responsive so you get used to it. I only wish that the portions were a little smaller so that I can have more control over the quantity of food. I find that for my cat, 1 portion is too little but 2 portions is too much. Nonetheless, once you figure out an overall system for your cat's food, it works out.

I absolutely love this product! I no longer have to wake up at 6 AM to feed my cats, and the built-in camera lets me check on them anytime. It’s a game changer!

Depuis que j’ai acheter ce produit, plus besoin de penser a donner a manger à notre chat, le distributeur s’en charge, le réglage est assez simple et notre chat connais par coeur le bruit des croquettes qui tombent dans la petite gamelle. La fonction pile (non incluse) est aussi judicieux en cas de panne de courant. Je recommande.