NewAirNugget Ice Maker Countertop - 44lbs/Day, Countertop Sonic Ice Machine, Self-Cleaning & Refillable Water Tank, Pebble Ice Maker, Ideal for Home Office, Kitchen or Bar | Black Stainless Steel

I’ve had this machine for almost a month and I can honestly say I love it!!Cleaning-It’s pretty easy to clean and I do it weekly. I haven’t tried descaling it yet but so far it hasn’t needed it. The ice will melt quicker and won’t be as firm when the machine needs to be cleaned and new water needs to be added. I also only use distilled water to hopefully make the machine last for years.Cool/Melting-While it’s not designed to keep your ice from melting, it does stay cold for quite awhile and will keep your ice cold and eventually it will melt and make new ice.Noise-When new ice first hits the bin it is a little loud until the bottom has a layer of ice covering it. But it’s not very noticeable! It’s about the same as the refrigerator when it makes ice. And I don’t turn the ice button off often so it continuously makes ice all the time until it runs out of water.The only thing I’d probably change about it is I wish the scoop had a compartment in the machine itself to store it in but that’s the only “con” I have with the machine. All in all, it’s a great ice machine for iced coffee and drinks and cheaper than the opal.

I do not usually give reviews, but at $400 I had to give this review to warn others to save your money and stay as far away as possible from the NEWAIR icemaker.Bought the ice maker in July 2022, worked great and I was excited about this icemaker...for about the first 5 months. Then it started making loud crunching noises and leaving some black residue inside the water compartment and would not make ice anymore.Contacted Newair and they sent me a replacement at no charge. I was again a happy camper. Fast-forward about 6 months, then the replacement machine starts having the same issues. I again contacted Newair. Again they required I cut the cord and take pictures of machine and they would send me replacement. But this time, I had to pay shipping (I think was about $50). As agreed, they sent the new machine (with me paying shipping). The machine worked fine until...NOW 4 months later, the 2nd replacement machine is BROKE. This time, it is pouring water from inside where I cannot get to it to see what is going on there. All the water I added to make ice ended up on my counter! This is in addition to the same old issues of started making loud noises and leaving black streaks of some kind of residue in the machine. (NOTE: I run the clean cycle with white vinegar/water mix on weekly basis, only use filtered water, and handle with "kid gloves", and use only as directed).I Contacted NEWAIR and customer service rep told me I do not have extended warranty and nothing they can do for me...But offered me a 40% off discount code to be used toward purchase of anything else on their website. I said "Really, do you think I want anything else made by NEWAIR?" I just want my $400 back for this piece of crap I purchased from them.==========SUMMARY==========The icemaker is great and makes great ice when it works. Now with 3 icemakers all having the same problem (except the 3rd one is also leaking), it doesn't take a rocket scientist to see that this ice maker is clearly a defective design and is just crap.So unless you like throwing away money, DO NOT BUY THIS NEWAIR ICEMAKER!!!!! It is not a matter of IF it will break, but WHEN.

My wife and I have 5 kids, mainly because I love hospital ice. We're too old to have more now and I'm tired of going to Sonic to buy ice. This ice maker was a fantastic purchase and produces ice really quick. Our friends look on in jealousy because of the ice we have on-demand at our house. We have a neighbor that likes to come over with one of those really expensive souvenir big cups you get at college and pro sports events to fill it with ice for her Dr. Pepper. I'm convinced we have the best ice on the block if not the entire neighborhood. I should consider selling bags of this ice on the street corner. I wonder if I need a permit for that? Checks county laws....NOPE! Ok you've heard the good. Now for the bad. It started making some loud noises after about 6 months. I thought it was maybe the little ice elves that live inside the machine getting cranky because we make them work so hard producing ice non stop. They probably regret leaving Santa and the North Pole. Anyway, I reached out to Charles at Newair via their on-line chat function to see if we needed to get replacement ice elves for our ice maker. They said nope, but they will replace it under warranty. Oh yeah! I bet we get the fresh, upgraded ice elves that don't get cranky this time. I'm thinking of cutting my neighbor off after we get the new unit. I know she'll probably go through some hard core withdrawals. Not my problem, she can go to Sonic. Or make an investment in herself and feed her habit with one of these shiny new ice machines in her own home. I'm done being an enabler! If you've read this far. In all seriousness, go out and buy one of these. You will NOT regret your decision.