Prolux CTX Water Filtration Canister Vacuum

Well I took 45 mins and vacuumed using my 550$ animal 3 extra. I paid 550$ for it 3 years ago and thought oh wow, look at all the hair from our three German shepherds. Then today I set my prolux new CTX vacuum up, before I used it I spent 45 mins or more vacuuming really good with my Dyson and my sanitaire hand vac. Well I ran the CTX for 10 mins honestly, 10 mins. And looked at the water bowl and was like omg it’s full of sand and hair and god only knows what else. I did put in an eye dropper 1/4 eye dropper of my aromaplan clean house essential oil in the water bowl. The freshness of the house with the scent is simply amazing. But omg I am deep cleaning the whole house with my new CTX. Count me in for loving this CTX PROLUX. I can’t speak for the longevity but I will update as I go. Can’t speak for customer service but I will if I have to. The beauty of this machine versus my Dyson, there is no airborne dust. I can use it on everything. I did go to the company site and order the carpet cleaning head called the storm. And one of their battery stick vacuums as well. When you have 4 dogs 2 are long coated gsds, and one older gsd who sheds a ton and a little shitzu who drags in the sand and leaves, you need a good vacuum. The fact the air is noticeably cleaner makes my heart sing.

I’m amazed at how awesome this vacuum works! You can tell it’s well made! The pictures I posted is using the Prolux CTX only one time! What’s so crazy is that the day before I used my Prolux CTX for the first time- I vacuumed with my Shark (which I loved) and then used a Tineco Smart Pro carpet cleaner (btw, it stopped suctioning after that one and only use.) Anyway, I am very impressed and can’t wait to be able to use it some more when I have a few days to really see what all this Prolux CTX can do!If I had to choose anything to change it’d be the weight of the electric power head- but I understand why it’s kind of heavy is because of the tremendous power of the machine! I will say this, also, about the electric power head- it’s like auto propelled- like once you turn it on- you better hold on because it’s going to GO! My carpets felt so good on my bare feet and all the dog hair was gone!! This product really works!!

It is rare for me to compose a negative review on a product . I purchased this vacuum cleaner on June 10, 2024 and on October 3, 2024 the power head attachment wasn't working. It was difficult to find Prolux support, but finally succeeded. Only to learn, I needed to send the malfunctioning power head to Prolux and once I had proof of the tracking number, I needed to send the tracking number to Prolux, then Prolux would proceed to send me a replacement power head. In the interim, my electrician tested the power from the housing unit to the power head to assure the flow of power wasn't the issue. The next day, I contacted Prolux to advise the vacuum cleaner was under warranty - I had sent proof of purchase to Prolux - so why isn't a replacement simply being sent? Why should I have to pack and send the power head and prove the package was on the way via the tracking number? The response given, Prolux agreed and would immediately send a replacement which should have arrived approximately by October 11, 2024. Today I learned the approximate arrival of the power head would be October 16, 2024.With a malfunction of this product in such a short amount of time, I question the quality of this product and associated cost of the product. I had stated to Prolux, the ultimate solution would be for me to return the product and refund my money. Of course, this fell on deaf ears. Now I'm thinking, the product sold to me was a 'lemon' and I hold my breath, what else will go wrong. And Prolux knows, I am extremely dissatisfied. There is a money back guarantee within 61 days of purchase - seems that doesn't apply to Prolux products that obviously do not pass Quality Assurance.Essentially, DEFICIENT PRODUCT QUALTIY, INSENSITIVE support and customer service. So buyer beware - the price does not justify quality of the Prolux vacuum cleaner.

I'm not normally one to write a review but this time I just had to. I wish I'd thought to take pictures or videos, so sorry for that. I received my Prolux CTX and immediately had to try it out. In anticipation of the delivery I had used my Shark bagless vacuum not once but twice. I had an empty canister and had even cleaned the filter prior to using. On the 2nd time, not much was picked up by the Shark so I felt the carpet was good and clean. Imagine my surprise when using the Prolux CTX for the first time and it's was literally a canister of sludge and pet hair. So I kept going and going and going....I vacuumed the family room (the most used room) of my home a total of 11 times and was still getting stuff off the floor!! 🤢 11 times on a floor I thought was clean. I'm not a neat freak but do vacuum at least once a week and have a carpet shampooer we use regularly. I thought it totally disgusting and gross that we were living in this. We would notice that after vacuuming it would smell like dog, after using the carpet cleaner it would smell like wet dog. Now we know why all the dog and cat hair was just getting left in the carpet! My husband almost fell over at the price. I explained that if it didn't do what it says it does we'll just send it back. This isn't going anywhere, he's fully on board with keeping it. I only wish now I'd gotten the one with the shampooer. If you are on the fence about this, just get it you won't regret it except when you gross yourself out at what comes out of your "clean" carpet.