Plantronics Voyager 5200 UC Wireless Headset & Charging Case (Poly) - Single-Ear Bluetooth Headset w/Noise-Canceling Mic - Connect to Mobile/Mac/PC via Bluetooth -Works w/Microsoft Teams, Zoom & More

I’ve been using Plantronics for years and this is hands down the best BT earpiece available. I can be driving with the sunroof open and there’s no background noise. Battery life is exceptional. I have gone through 3 of them over years. Lost 1, killed the battery on the others.

Bought this to use with soft phone system and mobile, great sound quality very comfortable to wear. My only problem is it sometimes answers itself when not expecting it too!

The reason I bought this was that my Jabra 65 is not loud enough sometimes when I'm in a noisy environment. The 5200 is definitely a lot louder and it has some extra functionality over the Jabra 65 in terms of controlling Alexa etc and it can respond to voice commands to answer or reject calls etc. Noise-cancelling is excellent with all my callers saying they could not hear any background noise even in the noisiest of places. I would say it's equal with the Jabra 65 on noise-cancellation. Where it loses as against the Jabra 65 is in terms of comfort with the Jabra being much softer and easier to wear for long periods (at least for my ears) and the battery only lasts half the Jabra's 12-14 hours. The 5200 has a charging case which can give 2 further 7 hour charges but I'd rather not need to take that with me. I'd give the edge to the Jabra on fast-charging too - just a few mins and you have an hour of talk time again. The Jabra is about £15 cheaper too. Overall, I think it's horses for courses. Both earsets are excellent choices depending on what your needs are and what's more important to you.

This was meant to be a decent upgrade from an older version which was experiencing battery drain issues. Instead what I've found is that this is virtually the same experience. Supposedly this has increased range, but it still disconnects when I go to the kitchen for some water. The main issue I had with the old headset was the battery ran out far too quickly. This device is worse because the main method of charging it, the case with a built in dock to replace the old standalone cradle, doesn't actually work with this headset. This is a known issue that has been discussed at length on forums across the web, but not mentioned in many reviews here. It seems as though whoever designed the headset didn't actually check whether the case charges it or not - the metal contacts designed for wireless charging don't actually make contact. The external cradle is the worse of the two options, as there's a bump in the plastic immediately below the metal contacts on the case which doesn't have a corresponding indentation on the headset itself, meaning the contacts are held away from each other. I have never had this successfully charge the headset. The case also has an internal set of charging contacts which similarly fail to make good contact, this time not due to a physical mismatch but seemingly due to poor quality control. It's 50/50 when you place the headset in the case whether it will make sufficient contact to actually charge. Whilst it's possible to charge the headset directly using an outdated micro USB cable, this is hugely inconvenient when compared to the ease of use and charging I had with the older headset. What an absolute letdown.

Great quality and good battery life at 5-6 hours. Ideal for Teams meetings and phone calls, The charging case is great for travelling as it's small, lightweight, fits in your pocket, and keeps the headset charged. Also ideal sat on your desk for recharging between meetings.

A good headset with good quality of sound and noise cancellation. However, it seems this is probably better suited to a mobile device than laptop, despite what the manufacturer and description says. The buttons for volume control etc, are a bit fiddly but OK. The big issue is answering and ending calls. There is a button at the rear of the boom which is intended for this function. I contacted "Poly" support to find out why it doesn't work. The support email chain has been going on for about 4 weeks now and I'm still yet to get a clear idea of why it doesn't work. The support people do not seem to understand that I have updated the software and that I am not using it with a mobile phone but instead with a laptop. Very frustrating and I would not purchase again based on the poor support and lack of convenience of answering / ending calls. I spend a lot of time on the phone in my job and like to be mobile and walk from my desk. This poor headset means I am bound to my desk and must use a soft button on my laptop to answer and end calls. If I'm not at my desk I miss the call... anyway, you get the picture.

Just a quick review to let anybody know that is about to buy one of these..... The product is amazing, I've had eight over the years and everyone has come with the foam covers for the earpiece. However it seems that Plantronics or Poly whatever they are now called have decided to remove the foam covers from the unit. They are available as a replacement unit, but don't come with the headset itself. It may seem a small thing, but the three earpieces that come don not fit comfortable or securely in my ear and possibly others ears! I'm not about to have this drop off and get stood on as my last one went that way when the foam came off in my pocket (I used the headset for that one time without it and it came off when I moved my head and was stood on) Way too much money to get lost this way, so sorry Plantronics, but this one is on it's way back to you, just be honest when you remove items or better still don't remove them in the first place.. Hope it helps people and it's a shame, but don't agree with dishonesty and ommitting the fact you have lowered the product from earlier in the year.

Awesome single-ear wireless headset. Comfortable. You'll barely know it's there. Unobtrusive. Great sound, noise cancelling. I recommend this headset to everyone I know in business. I've tried many. Haven't found one better!

If you are sceptical of a mono headset working well to filter out ann energetic and raucous open office environment, then I can assure you that this powerful POLY mono headset is better than most of the dual headset systems available. I really wanted a headset that not only filtered out the background noise (whilst I am on a call or a Teams screen meeting), but one that I could easily monitor my own voice to ensure that I wasn’t contributing to a noisy office environment. It fits snuggly on my ear, even wearing glasses and it doesn’t posture much at all. In fact, I swap it to my outer ear depending on where I sit, so that my colleagues can see that I am “busy” and they don’t interrupt. The Bluetooth connection is easily set up and wireless connection enables me to walk around if I am on a longer call/video link. Feedback from my colleagues has been stellar. They say that my voice is clear, background sounds are very minimal and a number of colleagues have already purchased the same Poly. I highly recommend this product.

La calidad de audio es increíble, no es resistente a perros pero todo lo demás es excelente.

Schon mehrfach gekauft und sehr zufrieden. Gute Sprech- und Hörqualität

I am a professional driver and I needed a earpiece so I could take calls on the road. This does the job and it holds a good battery life. Tye quality is good 👍🏻.

I received for Christmas last year. The unit stopped charging over the summer. I had not the time to deal with it until tonight. I looked up serial number and it said still under warranty. I called the number for HP customer service and was speaking to an actual person within 10 minutes. to shorten this story... after about 15 minutes of back and forth discussion of problem and solution and an exchange of emails He says my new unit will be shipped in 5 to 8 business days. The funny part is i bought another one this afternoon. Gues i now have a spare