Poly Voyager 5200 UC Wireless Headset & Charging Case - Single-Ear Bluetooth Headset w/Noise-Canceling Mic - Connect to Mobile/PC via Bluetooth -Works w/Microsoft Teams, Zoom & More, Plantronics

Okay, so I've been using headsets for 20, maybe 25 years. I cringe whenever I see someone shouting at their laptop: a decent headset is a minimum for one-to-one conversations via a computer.After over a decade of trusty service, the battery was dying on my old Plantronics Voyager, so I thought I'd get a replacement - and those generic Bluetooth headsets are so much cheaper, right? What could possibly go wrong?I'll leave you to find my review of the alternative. Suffice it to say that I'm now back with Plantronics/Polycom/HP, and the price uplift is worth every penny: it just works. It works perfectly on Windows (which you'll need to update firmware) and it works perfectly on Linux (without falling back to the awful sound quality you get with HFP or problems with Pulseaudio). It's comfortable, it's easy to use, it's reliable, it sounds good to both sides of the conversation. It look expensive, but you get what you pay for.

Great headset, noise cancelling is good and the UC integration (Teams) is great. Only issue is, the integration with Teams on my Samsung phone doesn't pick up the mute/unmute from the Teams app. When muted on the app, pressing the unmute button doesn't register on the headset. So when you press the mute/unmute button on the headset, you hear "Mute off" but that just toggles the mute/unmute on the app and the Teams app is muted. And vice versa. You just have to remember to use the headset button and not the Teams app button. This doesn't happen on the Windows Teams app. Other than that, all good!

Bluetooth connection to my MacBook is poor both with and without the UC adapter. Sound and mic keep dropping out during calls if I move more than a couple of feet from the computer, or move my hand anywhere near my ear . Makes it next to useless for Teams or Zoom calls. In contrast, my AirPods will stay connected 10m or more away.Stopped using this for a while, but tried again today. Still useless. 5 minutes into a Teams call and others on the call said my voice was breaking up. I’ve tried everything to fix it but nothing works. Completely useless.Would not recommend.

Have used for many years, the best quality, value for money, great sound , durability.

These worked easily right out of the box, but they are just about OK. Decent sound. I bought them for dictation but they haven't been the best with for some reason, my voice cutting out intermittently. Voice isolation is not great as well.

Been using this headset for the past 15 years. So I'm on my 3rd one. I decided last time to go with Jabra, had the Talk 65. It looks the same as the Poly, on paper it seems slightly better, minus the UC support. However, it's not even close to the Poly. The main issue was the volume, just too quiet, and other bugs which drove me mad. This Poly 5200 UC is worth every penny. Switches so well between PC and smartphone, its clear, noise cancelling is miles better than the Jabra Talk 65 too. Would highly recommend, and get it with the charging case, you won't regret it.

First and foremost, I did like this product when I bought it! However as time has passed (1 month) its got unreliable for example its comfortable to ware but it keeps slipping out of my ear which makes it frustrating to use.Moreover, the biggest issue is the charging case when I got it first and charged it when it was fully charged the three led's were on solid for the case and head set to say it was fully charged this was ok for a few weeks but then I realized after charging one night that only 2 lights were solid for the case and the head set was the same as before I charged basically it did not charge this has happened good few times its really difficult to know if it connected to the case and is poor quality! I purchased this and paid a high price expecting a quality built product now its so annoying I don't want to use it! This product is not worth the price paid!

This is an amazing headset, except it doesn't last that long. I'm on to my second one....