My earbuds are charged, blue tooth is on but not synching. Has anyone else had this problem?

Try resetting your earbuds if you have taken off the protective film already on your buds connector pins. Put them in the case and hold the touch controls at the same time on each bud for 8 seconds you'll see the case flash 3 times. You should have them reset at this point. Then pair again. Hope this helps

can only one at a time be paired and used with a phone?

If your thinking to just use one and leave the other in the case then yes, I alternate mine in and out all the time, but if your thinking to keep one and then give one to friend to connect to a different device, I don't think so...

I just got my pair. How do i know when the case needs to charge?

It'll flash red on the front. Everytime you or them away it'll glow white/silver.. That's charging them. When you close the lid it'll turn the buds off automatically. When the car needs to be charged it'll flash red when you place the buds in the case and close the lid.

Do these stream in AAC codex?

They are supported by both aac when not making calls and such when making calls or using mic

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Descripción

🎧 Elevate your sound, stay connected, and never miss a moment.

EFFORTLESS CONNECTIVITY - Bluetooth 5.3 guarantees fast, stable pairing that auto-connects to your last device—plug in and play without the hassle.
ENDLESS LISTENING FREEDOM - Up to 28 hours of immersive playtime with fast 10-minute quick charge for 2 extra hours—never miss a beat on your busiest days.
TAILORED AUDIO EXPERIENCE - Choose from 22 EQ presets or customize your sound via the Soundcore app, including the signature BassUp mode for deep, punchy bass.
SLEEK POCKET READY DESIGN - Lightweight earbuds with a compact charging case and handy lanyard fit effortlessly into your daily carry—style meets convenience.
CRYSTAL CLEAR CALLS ANYWHERE - Dual mics with AI noise reduction ensure your voice cuts through noisy environments—perfect for seamless remote meetings or calls on the go.

The Soundcore by Anker A20i True Wireless Earbuds combine cutting-edge Bluetooth 5.3 technology with 28 hours of total playtime and customizable sound profiles via the app. Designed for professionals on the move, they feature AI-enhanced dual microphones for crystal-clear calls, a lightweight ergonomic build, and water resistance, making them the ultimate companion for work, workouts, and everything in between.

Presupuesto

Wireless Communication Technology	Bluetooth
Included Components	Eartip, USB-C Cable, Wireless Charging Case, soundcore A20i
Age Range (Description)	Adult
Material	Plastic
Charging Time	28 Hours
Control Type	Call Control
Cable Feature	Without Cable
Item Weight	0.09 Pounds
Water Resistance Level	Water Resistant
Control Method	App
Number of Items	1
UPC	194644124465
Special Feature	earbud
Manufacturer	Anker
Model	A3948
Product Dimensions	6 x 2.5 x 4 cm; 40.82 g
Batteries	CR5 batteries required. (included)
Item model number	A3948
Hardware Platform	Smartphone
Special Features	earbud
Microphone format	Built-In
Batteries Included	Yes
Batteries Required	Yes
Battery cell composition	Lithium Polymer
Cable feature	Without Cable
Form Factor	In Ear, In ear
Does it contain liquid?	No
Includes Rechargeable Battery	Yes
Manufacturer	Anker
Item Weight	40.8 g

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