SORELAX Mini Shiatsu Neck Massager, Shoulder Neck Massager with Heat for Pain Relief Deep Tissue, Neck, Back, Shoulder, Leg Electric Kneading Massager, Perfect Gifts for Men Women Dad Mom (Grey)

excellent, a bit small in my neck however perfectly good.

product is not working. for refund request or warranty no response may be my amount is gone amazon is a worldwide company what kind of behalf it is with a customer I do not understand

Received in good and normal condition.Usefull..

bit small, it works perfectly.

The item is good, if the fitting is extended to suit various neck size,it is heavy with 1.7 kg if the shoulder or neck used for elderly people. It can be good if modified,but the price us very reasonable for the item

Very good quality, the battery lasts for good time, easy to use

Wowww just wowwwww I love it!! Other than the fact that it is heavy I just love how it massages my neck and back like a real person is standing behind me and massaging me. Thanks!!

The massager is not suited to different neck sizes, and this means that its grip on the neck/shoulder is highly ineffective. The images show wide massager that seems like it can cover a vast area on the upper body, and that it can seemingly target sore areas exactly. Unfortunately, it was quite the opposite for me. I am a thin-build, and it absolutely missed all the spots and could only reach the center of the back. My mother who has a wider neck and shoulder also felt it was useless and felt nothing. Overall, it is only able to hit one spot, which is the center of your upper back, and literally no where else. So unless that's where your pain is, this massager and others like it are too small, heavy and don't reach any other place on your upper back. I have clinically diagnosed cervical issues and desperately wanted to be massaged in places on the neck, base of the skull and lower neck. The images show like the massage gets to these spots, but big fat lie! Just collecting dust in my cupboard now.