NARWALFreo X Plus Robot Vacuum and Mop, 7-Week Dust Storage, 7800Pa Suction, Zero Tangles, Tri-Laser Obstacle Avoidance, LiDAR Navigation, Self Vacuum Cleaner for Pet Hair, Hard Floor, Carpet

Update: Right after i posted this, the map changed. It’s like an algorithm update happened because now the furniture on the walls show up as walls. Much preferred it before, where rooms actually looked like rooms. It’s possible that adding my dining room table triggered the remap. But it doesn’t explain why furniture is seen as the perimeter of the room now when before it wasn’t. This makes it marginally more confusing and harder to use no go zones etc cleanly. And because the edges are jagged, it’s harder to be certain the map isn’t changing on me.It’s been years since I had a robot vacuum and wow has the mapping and navigation technology come a long way! My last Ecovac’s map would always get messed up. With my Narwhal, it missed one room during the original mapping (had to delete and remap), but other than that its map and navigation are rock solid. The map never changes. When i move the vacuum it manages to figure out exactly where it is. The vacuum first goes around the edge of the room and gets all the nooks and crannies. During this time it may lightly bump into things. My cat’s low profile bowl got pushed several inches —not a big deal. Its side brushes did touch my cat while she was eating. Generally she stays out of its way. Beyond the edge cleaning, it doesn’t bump into anything and does neat, close rows back and forth, never touching the edge it already did. Object avoidance overall is impressive especially at this price range. The side sensors are placed low, which is also helpful to avoid low things. However, it will get tangled with cords, particularly small ones. So you will need to practice good cord management or place a no-go zone. (Which I trust, due to the solid map and navigation.) It does use LIDAR so I try to leave the light on for it. I have not tried the mop but i have a low pile rug and there is hardly any clearance between the mop and the rug, so I feel like I wouldn’t mop at the same time as vacuum ever. Oh, and the compression technology works, even if you don’t use the expensive baggie-filter combos. I just empty the container with the filter. Not sure how long it can go without emptying, but I can certainly go more than one week despite all my pet hair, long hair, and leaves. The main roller brush is truly tangle free. There is nothing you can do about side brushes though other than pop them off. The first time i ran it, there was such a build up of cat hair that it formed a tight hairball that could not enter the bin through the tiny hole (see picture). Other than that initial day i never have a problem. Oh it also has child lock, for those cats inclined to play with it (haven’t seen this come into play but like the idea). Best purchase in a long time. Oh, one other long unsolved problem besides the cords is that it has trouble with under 1” metal feet, such as the legs of my bar chair. It does crawl over them but has difficulty. This is nothing new or unique to this vacuum though. Overall I love it esp. for this price!

We've bought and seen the death of a number of the vacuum robots. With research we decided this would be our next purchase and hopefully outcast the others. It has and it's performance is way beyond the others. One of the best features is the roller brush that is designed to NOT get tangled up with string, hair, or the like. It does this very well. The suction is nice and strong, sucking up the dirt. We also bought the upright S10 vacuum mop to mop afterward. The Freo Plus has the mop pad feature, but it's not that effective for our situation as we live in the country and dirt and dog hair is more prevalent.The build is much more robust than our past purchases and having the app to get it busy and see its mapping is very convenient.Definitely recommend this company.

I've been using these products for years and have fairly good experience with multiple different brands. On one hand, the narwhal is quiet and effective. However, I purchased it during Amazon prime day because it says it comes with seven weeks of dust storage. The reality of it is after three days the dust storage was full and I had to empty it so I feel like I purchased it under false pretenses. Secondly, it did not do a good job of identifying the carpets in my unit and so I was very nervous about turning on the mopping function, cause I didn't want it, putting water all over my rugs and causing mold. I ended up waiting a couple of months before turning on the mopping function only to find out that doesn't work at all and is completely broken! So now I have something that doesn't see my carpets, doesn't act as a mop, and doesn't store the seven weeks of dust that it says right in the listing. This was a very bad experience and one that I want people to be aware of. Again I did extensive studying before this and this is a very disappointing response from the company. I want to make sure you guys are aware of this so you do not go through a similar problem and get stuck with a product that you can't use.