KrausKore 21-Inch Undermount Workstation 16 Gauge Single Bowl Stainless Steel Kitchen Sink with Accessories, KWU111-21

Great concept, unfortunately a few drawbacks:RUST: There are rust spots already (about 3 months in) on the bottom. I can scrub them off, they come back.SCRATCHES: The surface scratches with just normal sponges or a glass cleaner (the long handled cleaner with soft brush at the end).MILDEW: The Bamboo cutting board and the board with the strainer were a highlight for me, the whole point was to use this giant sink as a prep station. however, both bamboo boards starting getting mildew within months. The undersides that rest on the sink edges in particular, along with the routed drain edge that goes around the cutting board, the black mildew is in pores of this inset, seems like it would have be sanded out.GUNK: The wire racks gunk up fairly easily in all the small intersections, which have to be cleaned from top bottom and all angles to get clean (they have overlapping pattern). The rack is two sections and too big for a dishwasher, so it requires frequent scrubbing by hand.The black "bumpers" they give to prevent the wire rack from hitting and scratching the sides of the sink fall off, they don't click-in solid, just floating. So hit them with a sponge or dish, and down to the drain the go.Along with the hard to clean rack, the corners are hard to clean properly (hard edges, not rounded) A sponge does not get enough leverage in there and I'm afraid to use anything to pointy or abrasive at all as it will likely just scratch this up too much.WATER SPOTS and film buildup: The entire sink does not drain well, so water just sits in puddles (yes it's leveled) on the left side (our non-drain side, but I think it's reversible) and all the way down. So despite have a whole house filter and softener, we get water spots and buildup, a white film, from standing water. Maybe this thing needs a sealer of some kind that repels water? Never had the bottom rack before, and we'd remove it (so it;s easier to clean the sink daily) but the sink will scratch up too much.

We ordered this 21” sink from the Amazon warehouse deals, and we knew the product packaging was damaged as described on the site.We received the sink and yes the package was a mess, but all parts and accessories were included documentation, Manuals, etc were all there. And the sink was in good condition, except it was not 21” but 17”, huge difference. After some back and forth with customer service, they offered a small discount, and we kept the sink.Kraus makes a nice sink, I have no issues with the product, but the seller, think twice before ordering from Amazon warehouse deals, make sure to inspect the product. This was poorly inspected, mislabelled, improperly described, and placed on the site for sale, not a good look for the seller.

Seems well made and good quality, but it's not straight, one corner is crooked and my contractor was unable to install it. Will be returning it.

The sink arrived in great shape, the box was damaged but nothing damaged on the sink. It was an amazon warehouse damaged box purchase for $150 less than a new one.Weve had the sink installed for about a month now, the sink itself seems very durable and fairly easy to clean.The accessories appeared great at first site but the next day we noticed a strong odor from the sink. We thought it was from the drain but turned out to be the cutting board. It smelled like manure, we didnt even use the board yet only washed it after unpackaging as it had a sort of packaging smell (it was in a sealed plastic wrap). We tried washing it again with lemon and baking soda but the smell only seemed to get worse, we had to put the board outside as we couldnt tolerate that smell in the new kitchen.We contacted kraus and asked if this is normal or what they recommend, they offered to ship a new cutting board under warranty. While waiting for the new cutting board to arrive we noticed the black PVD finish peeling off on the drain strainer, we wiped the sink with a soft sponge and warm water/dish soap after every heavy use...even with gentle washing the finish came off...we suspected it wasnt coated in the same manner as the sink itself as the finish on the sink hasnt even shown a scratch as of yet let alone peel off. When reaching out to Kraus again to ask about the drain assembly issue and to ask if its a different coating process than the sink they were reluctant to help out, then they stated that the sink was an amazon warehouse purchase and as such they would no longer honor the warranty. The sink was registered with kraus.com for their warranty when we installed it (as indicated with the documentation that came with the sink). We were surprised that they refused to honor the warranty after they already accepted the item through the product registration and they accepted to warranty the cutting board. We didnt bother pursuing it with kraus and instead contacted amazon directly.Amazon was very helpful they offered a discount if we kept the sink which was enough to cover the cost for another drain assembly (its too much trouble to have the sink removed and returned).Once we recieved the new cutting board (acacia wood, we opened it and smelled it before washing and it had the similar odor, like a barn/manure...that new cutting board went straight outside...we are looking to purchase a different brand cutting board that fits the workstation, we wont purchase any other wood product from Kraus.The sink so far has been great otherwise only slight issue which is expected is the accessory rails have worn slightly from moving the drying rack on it (the roll out drying rack is great).Aside from the slight issues with the accessories and the poor service from Kraus we like the sink and we are very pleased withbthe service recieved from amazon.

I was doubtful before ending with Krauss. But ended in love with this sink, in person it is the most beautiful solid and well made sink I have seen. It is very sturdy good Insolation. Even my garbage disposal runs very quite. I give 4/5 star because It is a pain installing the brackets it is very difficult to put some, so I ended up not Installing at all.