Giraffe ToolsWall Mounted Pressure Washer Plus+, Max 2400 PSI, 2.0 GPM Electric Power Washer with 30M Retractable Hose, 500 ML Foam Cannon, 0°-40°Rotary Nozzle for Cars/Patios, Grey Soft Hose

My product had a small leak and they replaced it for new, great support!

Really looked forward to using this as on paper it is a great design and easy to use unfortunately in practice it’s very disappointing, used it twice before the hose split in the reel,returned it and bought another directly from giraffe uk as it was on offer, big mistake, the same happened again in the same place, tried to return but they don’t want to know,i have sent photos video serial number and have proof of purchase, unfortunately i don’t have the order number because all my emails were wiped from my phone, they say nothing we can do appalling service avoid this company.

brilliant power washer

👍

Hose failed after ~10 uses, leaking everywhere in garage, great product if it actually lasted, but sadly the hose has failed after very very little use.

Unit arrived yesterday and was easy enough to install as just needed to mount the bracket on the wall and run the power to a socket. The trigger and lance that comes with the unit is not great in my opinion, so I also bought an adapter so that I could use a different lance and continue to use my existing accessories that would not be compatible with the standard lance. The unit is loud and doesn’t sound as robust as the karcher k7 it replaced and the pressure is not as high either, but overall the wall mounting is worth it along with the 30m hose which means I can now clean all around the property without hassling with extensions and cables.Overall I am happy so far but for anyone looking to buy just make sure you don’t need to use it with other accessories, or buy a separate lance and adaptor along with your order.

It works well.But sadly ,after about a dozen uses, the internal pipe ruptured. Impossible for me to fix. Customer Service seems to be Impossible to get hold of. No phone number . Just emails that get ignored

Well good item to start with used it once one second time main pipe from internal blew .Contacted customer support they agreed fault with the pics etc said will send a replacment ...so at a time before my 30 day return ran out ..Still nothing recived So returned it back .Shame it is a good machine .but somthing so simple and yet let down by poor after service ...