ROVSUN 23200 BTU Window Air Conditioner with Heat, Window AC Unit & Heater Combo with APP & Voice Smart Control, Timer Function & Easy Installation Kit, Work with Alexa/Google Assistant, 208/230V

I bought this to use in a 15x12 room. When I set it up and turned it on I was sure it was on the lowest setting because it was really quiet. It was actually on high and cooled the room from 90+ degrees to under 70 degrees within about 10 minutes or so. I haven’t been able to test the heat function and hope it works as well because this unit is intended to be the sole heat and cool source for this room year round

Works extremely well in a one room Works terrible when it has to be circulated to a second room

The product arrived and once installed we have not been able to get cool air out of the unit. It is under 2 months old and the customer service with this brand has been maddening. Amazon should not allow sellers on this site that have no customer service email on any of the documents that you receive. I have been communicating with the seller for exactly 7 days and they are still asking me to prove that cool air is not coming from the unit. This is after I submitted a jpg of the temperature in the room and the unit ( attached) and a video. At 40+ years old I know how an AC Unit works and we have two other ones in our house, if cold air is not coming out of the unit it will not cool the room. For some reason, this seems to be the sticking point for them even as they keep asking me to run it for two hours and check if it is more than 10 degrees, though again this unit is less than two months old and we have run it for hours. It has never blown cool air. The unit is supposed to have a 12-month warranty however, you don't receive any of those documents with the unit. Although, I paid 469.51 for this unit I haven't once received a case number and no one on the sellers' side is helping to resolve the defective unit that they sold me. Is this a real company because that is real money? I would not purchase from this brand. DO NOT BUY FROM THIS COMPANY. If you have an issue it is a disaster. Not worth it.

Works great once installed. It is a little tricky to install, you have to take the guts out, install the casing and then put the guts back in. I had 1 defective one out of the 8 I ordered and they replaced it FAST within like 2 days.

I got this so that I could keep my bedroom cool and warm enough for my infant due in October. The first day we plugged it in, it froze us out at 68 and on eco mode. Love this air conditioner

So far this works great

These units are a scam,they are not charged. I got robbed for 759 dollars

when we opened the box the Ac unit was damaged a large dent on the bottom right sideit is so hot outside that we decided to see if it still worked, it does so we put it in the windowhave no idea how long this unit will last