Audien Hearing ATOM PRO 2 Wireless Rechargeable OTC Hearing Aids, Premium Comfort Design and Nearly Invisible

My wife had been using a custom-molded hearing device (only one piece) that cost us $2,000 at the time, but unfortunately it stopped working. When I began looking for alternatives, I discovered Audien—and it has been a game changer. Unlike traditional devices, there’s no need for a doctor’s appointment or to hook up to a technician’s computer. The Audien hearing aids are small, convenient, and easy for my wife to use whether she’s at home, at work, or on the go. The price is simply incomparable to other expensive brands, yet the quality is excellent. For years I wondered why, with technology advancing so rapidly in headphones and earbuds, companies hadn’t developed a simpler solution for hearing devices. My prayers were answered when Audien did exactly that. I strongly recommend Audien to anyone seeking an affordable, effective, and user-friendly hearing solution. On top of everything, I’ve also experienced outstanding customer service, which makes the whole experience even better.

This has been a great product. I had my hearing checked in August but didn't want to pay thousands of dollars for hearing aids. I used my HSA funds to purchase these. They come with a recharging unit and the charge lasts all day. It improved clarity of speech for me. I simply hear better. They are small and comfortable to wear. I forget I'm wearing them. I will also mention their customer service was top notch. They were friendly and resolved the issue I had. These are worth a try if you have mild to moderate hearing loss. Good otc hearing aids are available. I recommend Audien Hearing!

April 19, 2025 Being a seasoned customer of Audien hearing from the first Atom through the newest ION Pro. There is a common thread in there marketing tactics, sell it with its flaws and we will fix all the mistakes and call it a new model and reap new sales. I have had experience with every product they have offered for sale. The same tactic, not ready for sale, is utilized up to and including the new ION Pro. This new product is the answer to all prior model mistakes however is riddled with problems. Take my advice don't look for reviews on the Audien site it's easy to get those posted and the bad ones removed. ***Here is the latest review update which includes the ION and ION Pro. Below are the issues that need to be addressed to make the ION close to becoming functional. 1. OFF/ON Slider is not a Rocker switch as stated in the docs. Can’t Tap a slider switch. 2. Approx.1/8” between off/on Slider switch “ON” position + volume up can’t select up volume – can’t control from ear. 3. At what volume level is device set at - no indication of current level. Must go all the way up or down to get beep to indicate what to do. 4. Same operational problems from Atom – bad multi-functional switch. 5. High point at end of Power Slider switch Off position prohibits depressing Volume up. 6. I updated to the Pro after 2 days there is too many issues with the Pro. 7. The ION is far from being worth the cost. Below are the issues that need to be addressed to make the ION Pro close to becoming functional. 1. Ear cup restrainer to stabilize ear bud. 2. Blue connectivity as reviewed by other users is as close to worthless one could get. 3. When it is connected via Bluetooth it constantly states disconnects and re-connects. 4. When is loses the Bluetooth connectivity, as opposed to stating “disconnected” it states “connected” for both connection statuses. 5. You must spend a great deal of time daily manually reconnecting the Bluetooth connection. *** Status of above open items *** 1. Last Saturday (4-5-2025) I spoke with an ION Pro technician. He was aware of the connectivity items 2,3, & 5 with the ION Pro above. He told me that to eliminate the connectivity issues the phone app had to be closed after using it. This would prevent the app from running in the background. I followed his suggestion, however that did not solve the issues. I found a fix for myself. However, that fix only pertains to my specific environment as far as I’m aware of. FINAL *** as of 3-19-2025 I finally have written off these purchases and associated issues that thy will remain as described above. Either accept these issues and live with them because they will most likely remain until the next model comes out!! CAVEAT EMPTOR!!!!

Here's a story to help you believe in the good of mankind: I bought these hearing aids for my 95 year-old mother who at this moment really needed to hear well -- she had to go to the hospital for a heart issue, followed by physical therapy. She no longer was living alone with only her TV blasting loudly (w/subtitles) and needing only to talk to my sisters and me, with shouting voices of course. But now, suddenly, she needed to hear LOTS of other people, most of whom had foreign accents, and who were not used to shouting for every conversation. Unfortunately, after trying the Atom Pros, these particular aids weren't quite right for my mom and she couldn't wear them. We were very worried that mom would have no solution. FORTUNATELY however, I read and followed the manufacturer's plea to contact them first if there was any problem instead of returning the pair to the store. I am so glad I did! I had the pleasure of speaking to customer-service rep Haris, who listened to our issue with the Atom Pro 2, and then, explained how it might be better for my mom, considering her advanced age, to try the behind-the-ear ION. Of course I knew that they were a step up in quality and price but he offered to let us try them (same 45 day trial) with no up-charge, insisting that it was more important to him & the company to help find solutions for people to hear better, no matter what it takes! Well, the IONs were exactly what mom needed, in fact, she got used to them almost immediately. For the first time in years we don't need to shout to converse with her, she can leave the TV at a non-battlefield volume, and most importantly can hear all her doctors, nurses, therapists and aids pretty well. Audien is a game-changer for her. Thanks again Haris!!