Is this from an authorized Janome dealer?

It depends on the seller, Osewpersonal is an authorized dealer of all the products we sell - including this one. You can ask a particular seller by clicking on the link by their name and clicking the link to ask them a question.

Can you embroidery hats?

You would need to purchase a separate frame, which we do not stock.

Que garantía tiene la máquina de bordar luego de comprada por Amaxon

25 años mecánico, 10 años eléctrico, 5 años computadora, 1 año de trabajo

Can I upload my own designs ?

I use Hatch 3 and Inkscape. Both will convert existing embroidery files to JEF format. When you insert a USB thumb drive and select USB tab on the machines touchscreen, it automatically creates a folder named EMB. In the folder is another folder labeled EMBT. Store your .JEF embroidery files in the EMBT folder. After you have put your file from your computer in the correct folder, Insert USB: Select USB. Select EMB then use the lower left and right arrows to scroll to your file. My machine came with software that reads embroidery files. Sadly the disk was not in the box. I had to request it. It has 50,000 embroidery files. Anything you can imagine is on that disk. Hope this helps.

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✨ Elevate Your Crafting Game with Janome!

COMPACT POWERHOUSE - Lightweight design (9.07 kg) for easy portability without sacrificing performance.
SEAMLESS THREADING - Experience hassle-free setup with the advanced needle threader.
LARGE EMBROIDERY AREA - Craft impressive pieces with a maximum size of 7.9" x 11".
UNLEASH YOUR CREATIVITY - Transform your ideas into stunning embroidery with ease!
PRECISION AT YOUR FINGERTIPS - Edit designs effortlessly with advanced on-screen functions.

The Janome Memory Craft 500E Embroidery Machine is a state-of-the-art device designed for both novice and experienced crafters. Featuring a full-color touchscreen, advanced editing functions, and a generous embroidery area, this machine allows you to create intricate designs with ease. With 160 built-in designs and an automatic thread cutter, it streamlines your creative process, making it the perfect companion for all your embroidery projects.

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Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

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Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

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Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

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Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.