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Q: Hi I have one of these showers and the thermostat unit has failed due to chalk build up as i live in a hard water area. Is this easy enough to replace

My plumber did the work - but it seemed simple enough. On my shower he just needed to remove the plate (on which were my ‘taps’ on/off hot/cold) and access the thermostat from there. Obviously I don’t know what your shower looks like, but with mine there was no requirement to remove bathroom tiles or anything (no damage to surroundings) it was all behind the chrome plate

Q: Hi can you help i have just dismanteld my steam shower mixer valve the carteridge is 80mm long with a base dia of 40mm the carteridge is blue a

You can send photos of the cartridge you have removed to Di Vapor to help with cartridge identifcation if you are unsure.

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Hi I have one of these showers and the thermostat unit has failed due to chalk build up as i live in a hard water area. Is this easy enough to replace

Hi can you help i have just dismanteld my steam shower mixer valve the carteridge is 80mm long with a base dia of 40mm the carteridge is blue a