Schlage Encode Smart Wi-Fi Deadbolt Lock with Touchscreen Keypad, Keyless Front Door Entry, App Control, Alexa, Google Home and Airbnb Compatible, Satin Nickel, BE489WB CAM 619

the lock has been working great for five years, easy to use and install. The customer service is amazing, we lost the key that comes with the digital lock and are selling the home, the buyer wanted the key. We called the Customer support line and they sent a new key at no cost and had it here the next day. I don’t write a lot of reviews but this company rocks in both CS and a great product. Yea!!!!!

The smart model’s keyless entry is a total game-changer—just punch in a code or use the app, and you’re in. No more juggling groceries while digging for keys! The app is super easy to use, letting you change codes, unlock remotely, and check activity in seconds. I do wish the batteries lasted a bit longer, but the battery-level indicator is a lifesaver—it warns you well in advance, so I’ve never been locked out like I was with my old lock. Honestly, I’d recommend this lock to anyone. It’s better than anything I’ve found in local stores, and installation is a breeze thanks to the QR code instructions.

This Schlage Decode lock is great! I owned the Kevo 2nd Gen previous to this but the Kevo was problematic and did not have as many nice features like this. I'm going to compare the 2 so you know the pros and cons of both. Schlage: Con: You have to get it rekeyed at Lowe's or HD if you want it rekeyed. Or you have to get a special kit and then you can rekey. Not as simple as Kwikset's simple rekey technology. Standing on the outside, I open my door inward and my door swings to the right. When first installed, the thumbturn seemed to not fully turn to thrust the deadbolt fully into the lock strike-plate. It turns out, you have to turn on the phone app and then enter the preprogrammed lock combination on the lock panel. Then a note will appear on the phone app to ask to proceed. After telling the App to proceed, the Schlage door lock will open and close and then the thumbturn will function properly. Pro: LOTS. Lock is quiet and smooth in it's operation of thrusting and retracting the deadbolt. WiFi remote ability included. It pairs with my WiFi router easily since the door location has great signal. I can operate this lock from anywhere in the world using the phone app as long as my phone has internet capability. To operate this lock at the lock itself, locking is simply pushing the lock icon button on the lock's numbered panel. You can also assign multiple access digit codes on the lock number panel for different people. As a result, everyone can choose his own number code to operate the lock and the App will show who opened and closed the lock based on which codes were used. Takes only a few seconds to enter the number code to open the door and kids love doing this. You can also program it to lock automatically from 30 secs to 4 minutes after it's been unlocked. I set it to 4 minutes in case I forget to lock my door; it automatically locks in 4 minutes. 30 seconds is too short because I sometimes need to get something from my garage or patio and I don't want the lock to automatically lock so quickly. Four minutes is plenty of time to go out to do a short errand around the house. It also comes with a real backup key which I hide but have access externally in case the battery runs out or the electronics malfunction. Some of the smart locks don't have backup mechanical key function and this in my mind is dangerous. Sure, you can put a 9 volt battery to power the lock and it will solve the low internal battery problem but what if the electronics are defective? And who stores a 9 volt battery outside just in case the lock's battery goes too low? Speaking of batteries, the Schlage App shows the actual battery strength. So far, I've used the lock heavily for 1 week and the battery percentage went down 1% so a set of 4 batteries should last 6 months to 1 year. Also, to change the battery, the cover just pulls up and the battery is quickly and easily changed. I really like this Schlage lock. Kevo 2nd Gen - Pro: Can be re-keyed easily. Yes, you can re-key it to use your old keys by just turning the key while in the lock, pushing in a flat metal tool, removing old key, inserting new key, and turning lock. Simple, fast, and easy. Con: Noisier than Schlage when it mechanically moves the deadbolt. Con: Kevo App doesn't tell what the battery strength is, unlike the Schlage. To change the battery, 3 screws must be removed and the faceplate must be removed and then the battery can be changed. Too big of a hassle when you have to do this monthly. Must use a smart Phone to unlock Kevo and be nearby since it only uses bluetooth. You have to be less than 20 ft to remotely open/lock the Kevo. To use wifi, you have to buy a Wifi adapter costing about $100 extra. No code access. There is no number panel on lock so anyone without a phone cannot open the door without a key. As a result, my 10 year old could never unlock the door. To open, the Kevo app must be opened on the phone and you can remotely open the lock if you are less than 20 ft away since it uses bluetooth. Or if the app is opened in the background, you can touch the "rose face-plate" of the Kevo and it unlocks. However, sometimes this doesn't work and I would have to use the app to remotely open it or even just use the key. The Kevo is not as reliable as the Schlage and there is no number panel to key directly to the Kevo in case remote operation doesn't work.. So just spend a little more money and get a Schlage Decode. It provides all the features I want in a smart lock and is reliable in it's operation. Also, make sure the deadbolt travels into the strikeplate easily, without resistance. Otherwise, it's requires more energy (shortens battery life) and lock may jam.

Got the lock and installed it. The directions are straight forward. Locked worked great the first day. Some things to note. • The hole where the bolt goes into the door was too small for this lock, so I had to make it a little bigger even though I had just removed another Schlage lock from the hole. • The screw holes on the striker plate for the frame side of the door did not line up with existing holes. They send you two plats but neither worked so I had to leave my old plate there. Couldn't drill new holes because the old ones were too close. • During installation of the lock itself you put the number pad in place from the outside and then attach a plate to the number pad from the inside. Don't over tighten the screws on the plate. Tighten them just enough to keep the key pad from moving around. If you over tighten you will find the screws to attach the inside part of the lock are too short. Now for the problem I really have. On day two my app, I am using the Schlage app, says I have no locks. I can unlock and lock the door by hand and I get notices on my phone, but I cannot use the app to lock or unlock the door or add new pass codes. Good thing I wasn't depending on the phone app to let anyone in the house. At this point I will never be able to rely on the lock for that issue. I attempted to reconnect the phone app to the lock, but the lock just flashes a red light and beeps. Right now, I honestly would not recommend this lock to anyone who will ever rely on using the phone app to open the door. If you just want a push button deadbolt then it appears to work for that. In my opinion having that luxury is certainly not worth $250. Little more information on steps I took to rectify this problem. Other than calling the Schlage folks for help. Oh, I did that too, but they will only help you during their business hours and that happens to be when I am at work myself. Also, don’t try their website troubleshooting because that just runs you in circles. • Deleted and reinstalled the app. Could not connect. • While following the directions on the app I randomly pushed the button on the inside of the battery pack. The phone actually paired with the lock but the lock would not connect to my WiFi so I could not proceed. • Factory reset the lock and repeated the steps of connecting including pushing the button on the battery compartment. Connected to the phone but no Wifi. • Removed and replaced the battery and reset the lock. Still no Wifi. • Provided my user information to my son who downloaded the app on his Android. He followed the directions on his app and everything worked great. Even though the app shows I have no lock paired with my phone I still get messages when someone locks and unlocks the door. Strange things. Since the lock and app are completely unreliable I will be sending it back. Oh, and why does the app need to have access to my location? That in not information that is relevant to me operating a lock. ****Update**** The lock magically reappeared in the app after being gone for two days. I guess they updated the app to fix the WiFi problem. I will continue to use the lock and app up to the point where I am out of time to return the lock. At that point if everything is still working I will come back and update my rating. For now I’m keeping it at 1 star. ****Update II**** I have been using the lock since it started working again. I have not had issues since. My wife actually purchased a second one and we now have on on the front and back door. They both have worked mostly flawlessly since the app was updated. ****Update III**** This thing is the biggest piece of crap. I have had this lock installed for about 8 months now. I have the issues listed above. The lock sucks down batteries is constantly losing connection with my family's phones and now it has completely stopped working. Oh and be ready to reset the lock and reconnect it EVERY time you have to change batteries. Update: lock died after 5 yrs. If you have $200 to spend on a digital lock and the convenience is worth it to you go for it. For me, a $200 lock should last a long time. I had 2 of these locks. One failed just inside the warranty window and Schlage replaced it. The other died in 5 years and Schlage will do nothing.

En excelente estado original y todo sellado. El producto se ve de buena calidad se encuentra funcionando correctamente sin problemas

This lock is well worth the premium. My spouse was originally skeptical about a 'smart-lock', but having experienced this one, she's stated that she never wants to go back. Easy to install and setup. The mobile app works well on Android but the Alexa Integration is sometimes spotty (1 in 5 times). For instance, I can tell Alexa to lock the Front Door, but Alexa thinks about it for a while before performing the action. I can assure you this is not an issue with Wi-Fi connectivity on Alexa's side.

After much research, I finally bit the bullet and bought a Schlage Encode, and I'm so glad I did. I love this lock! Installation instructions (especially the online interactive instructions) made it easy to install, although I did have to make a few minor modifications because it didn't quite retrofit to my old lock fittings. Now that it is installed, everything seems to be working perfectly. The Schlage Home app makes it super easy to lock/unlock the door (great to do from the car when you have an armload of shopping or from bed if you're not sure the door is locked), set up user codes for specific dates and times (which I need for my Airbnb guests) and notify me when the door is locked and unlocked. It can be set up to automatically lock or not after the door is open (great for when people leave to ensure the door is locked). I'm so happy not to have to take my key with me when going out. Definitely worth the price.

Excellent smart lock that I would highly recommend for all the short-term rental owners. It's very easy to use and you control all the access to the house.

I bought it 10 months ago and the product just stopped working. Whenever I enter password, it was flashing all lights and the lock making forced lock alarm. Even resetting the lock is not working at 90% battery. I contacted the customer care 2 weeks ago by filling the form with all details and now after numerous calls to customer support they reverted me to reset now. Again I replied back to them and now they again will take forever to respond back via email. Even with this expensive of a lock, they provide you with garbage customer service. You just hope that your product lasts, else they will do nothing irrespective your warranty.