---
product_id: 145296385
title: "Breakthrough: What Cabin Crew Can Teach You About Leadership, Teamwork and Customer Contact"
brand: "thomas gelmi"
price: "B/.45"
currency: PAB
in_stock: true
reviews_count: 4
category: "Books"
url: https://www.desertcart.com.pa/products/145296385-breakthrough-what-cabin-crew-can-teach-you-about-leadership-teamwork
store_origin: PA
region: Panama
---

# Breakthrough: What Cabin Crew Can Teach You About Leadership, Teamwork and Customer Contact

**Brand:** thomas gelmi
**Price:** B/.45
**Availability:** ✅ In Stock

## Quick Answers

- **What is this?** Breakthrough: What Cabin Crew Can Teach You About Leadership, Teamwork and Customer Contact by thomas gelmi
- **How much does it cost?** B/.45 with free shipping
- **Is it available?** Yes, in stock and ready to ship
- **Where can I buy it?** [www.desertcart.com.pa](https://www.desertcart.com.pa/products/145296385-breakthrough-what-cabin-crew-can-teach-you-about-leadership-teamwork)

## Best For

- thomas gelmi enthusiasts

## Why This Product

- Trusted thomas gelmi brand quality
- Free international shipping included
- Worldwide delivery with tracking
- 15-day hassle-free returns

## Description



## Images

![Breakthrough: What Cabin Crew Can Teach You About Leadership, Teamwork and Customer Contact - Image 1](https://images-na.ssl-images-amazon.com/images/I/41EmqCW8nML.jpg)
![Breakthrough: What Cabin Crew Can Teach You About Leadership, Teamwork and Customer Contact - Image 2](https://images-na.ssl-images-amazon.com/images/I/51DZKhJTJFL.jpg)

## Customer Reviews

### ⭐⭐⭐⭐⭐ 







  
  
    A brilliant missive from the front lines of true customer service.
  

*by J***S on May 14, 2019*









  
  
    With a friendly, engaging and authentic voice, Thomas Gelmi shares insights that will make a difference for any business owner, or leader. Being part of a cabin crew is a crucible for customer service and Thomas shares the humor, the mess and the messages of his experience in a very fun way.
  


### ⭐⭐⭐⭐⭐ 







  
  
    Practical approach, inspirational resource for leaders
  

*by A***E on October 13, 2019*









  
  
    Knowing Thomas as a trusted business coach I read his book “Breakthrough" with special interest.On the management and leadership development market there are many great resources available, that is why I was curious to see whether he is sharing an approach or concept that is less well known among leadership experts.What I really like about this book is the practical approach.  I am constantly looking for inspirational resources I can share with leaders without providing extensive context. If I would mention one thing from the book that illustrates its simplicity this could be the following sentence describing the relationship between leaders and employees: “Respectful and appreciative interaction as well as open, transparent communication are absolutely essential if both parties want to benefit from each other.”  It tells a lot with only a few words and definitely helps us coaches and consultants starting some important conversations.
  


### ⭐⭐⭐⭐⭐ 







  
  
    Take Your Leadership to New Heights!
  

*by W***B on May 15, 2019*









  
  
    Thomas Gelmi has distilled and perfectly blended  the leadership lessons gained from nearly a decade as a highly successful executive coach with his customer and team focused work as Maître de Cabine leading flight crews for Swissair.  His  refreshing and attention grabbing writing style will appeal to any leader who has ever flown for business.  If you are looking to take your leadership to a higher level or if you are looking to become a more "coachlike" leader, this work provides a wealth of practical and immediately applicable experiments, and proven techniques.
  


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**Shop now:** [https://www.desertcart.com.pa/products/145296385-breakthrough-what-cabin-crew-can-teach-you-about-leadership-teamwork](https://www.desertcart.com.pa/products/145296385-breakthrough-what-cabin-crew-can-teach-you-about-leadership-teamwork)

---

*Product available on Desertcart Panama*
*Store origin: PA*
*Last updated: 2026-11-02*