what is the gel that is in this item as it has burst and was all over my face

It's a semi-organic, bio-molecular, non-invasive, thermally reactive goo, or in simpler terms, wonder-gel, it would never choose to burst over you willingly, I'm sure it was just having a bad day.

Can you put them in the freezer

Yes you can put them in the freezer. In fact I’m so pleased I kept mine (was going to bin them) but they have helped to keep cool in this hot weather and have also acted as an ‘ice pack’ for a broken limb!!!

How long until it cools again

What I have found is this.. put it under your pillow. That way it’s stays cool. Then you just keep turning the pillow over to the cool side. Works great this way

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TANNESS 2-Pack Cooling Pillow – Gel Cooling Mat and Cool Pillow Cushion for Night Sweats, Heat Reduction & Comfortable Sleep – Easy-to-Use, Reusable, and Portable Cool Mat

Product ID: 152380498

Details

Age range (description)
Adult
Brand
TANNESS
Colour
Blue
Material
Polyester
Number of items
1
Package information
Pack

♻️Reusable & portable for on-the-go comfort

❄️Gel cooling tech for lasting chill

🛏️Ergonomic size 31.6x19cm fits any pillow

Description

❄️ Cool down your nights, power up your days!

STAY COOL ALL NIGHT - Advanced gel compartments absorb & release heat evenly, beating night sweats and heat waves.
SKIN FRIENDLY COMFORT - Soft, non-toxic polyester wicks moisture and soothes sensitive skin for irritation-free sleep.
LIGHTWEIGHT PORTABLE - Slim design slips easily under or over your pillow, making cool comfort effortless wherever you go.
VERSATILE CHILL ANYWHERE - Use as pillow insert, cooling mat, or on neck/back—perfect for home, travel, yoga, or even your pet’s bed.
SLEEP DEEPER WAKE REFRESHED - Temperature regulation promotes longer, more restful sleep—because hot sleepers deserve better.

The TANNESS Cooling Pillow features a gel-infused polyester mat designed to regulate temperature by absorbing and releasing excess body heat. Sized at 31.6 x 19 cm, it fits seamlessly under or over your pillow, providing versatile cooling relief for hot sleepers, night sweats, and heat waves. Lightweight, reusable, and skin-friendly, it offers multi-functional use beyond the bed—ideal for travel, yoga, or even pet comfort. Rated #1 in Hot & Cold Packs with over 7,300 reviews, it’s the smart choice for anyone craving cooler, deeper sleep.

Specifications

ASIN	B0895ZYN5C
ASIN	B0895ZYN5C
Age Range Description	Adult
Benefits	Softening,Headaches
Best Sellers Rank	25,317 in Health & Personal Care ( See Top 100 in Health & Personal Care ) 225 in Hot & Cold Packs
Brand Name	TANNESS
Colour	Blue
Container Type	Pack
Customer Reviews	4.1 4.1 out of 5 stars (7,493)
Customer reviews	4.1 4.1 out of 5 stars (7,493)
Guaranteed software updates until	unknown
Item Dimensions	31.6 x 2.2 x 19 centimetres
Item Form	Pillow
Item Weight	667 Grams
Item model number	VL2445
Manufacturer	Tanness
Manufacturer	Tanness
Manufacturer Part Number	VL2445-2-SFP
Material Type	Polyester
Material Type Free	PVC Free
Model Number	VL2445
Number of Items	1
Product Dimensions	31.6 x 2.2 x 19 cm; 667 g
Product Style	Classic
Size	2 Count (Pack of 1)
Special Features	Coolable
Target Use Body Part	Back, Neck
Unit Count	2.0 count

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