Question 1

My computer sees the device and reports it is connected and working properly but i do not get a drive letter assigned to access the hard drive-help

Accepted Answer

You do NOT need a any extra drivers to use a HDD - Windows has that already.

This sounds like you got a new (empty) HDD and are trying to start using it. What you did not find out is that ANY new empty HDD must be prepared for use by your OS. The two steps are to Create a Partition on the HDD (this creates the disk's Partition Table and defines a specific area of it to be used as one "drive" with its own letter name), and then to Format that Partition (create the File System in that Partition so files can be stored and retrieved). Often the two steps are combined together, and called "Intitalizing" the disk.

For a full explanation and procedure using Disk Management, read WyomingKnott's sticky at the top of the Storage ... General Discussion forum here:

http://www.tomshardware.com/forum/265764-32-guide-installed-disk-system

Pay particular attention to his Step 5.

Question 2

Is the max capacity 12tb or 10tb for a single disk?

Accepted Answer

12TB, We have tested it by Engineer

Thanks you

Question 3

Is there a manual online for this single dock unit? i received a unit with the manual and its not working. tryjng to figure out ifbyits doa.

Accepted Answer

That happened to me also. I couldn't get it to work either..

Question 4

Does anyone know if this dock will not support sata iii hard drives since it states sata ii/i ?

Accepted Answer

From the description: "hard drive docking enclosure support all USB 3.0 to SATA I/II/III 2.5''/ 3.5'' Hard Drive Disk(HDD) and Solid State Driveand(SSD), up to 1 x 12TB."

ASIN	B081GXTX2Y
Best Sellers Rank	#697 in Enclosures
Brand	Cinolink
Color	HDD Docking Station
Compatible Devices	Laptop
Connectivity Technology	usb
Customer Reviews	4.5 4.5 out of 5 stars (349)
Data Transfer Rate	5 gigabits_per_second
Enclosure Material	Plastic
Hard Disk Form Factor	3.5 inches
Hardware Interface	USB
Hardware Platform	Xbox One
Manufacturer	Cinolink
Memory Storage Capacity	12 TB
Mfr Part Number	HA131
Model Number	HA131
Number of Items	1
Supported Devices Quantity	1
UPC	714169894584 714169894591 769638446887

USB 3.0 to SATA 2.5/3.5 Inch Hard Drive Docking Station with 4ft USB 3.0 Cable for HDD/SSD Support up to 8TB, Compatible with Windows PC, Mac, Linux, Android TV, PS4, Xbox One

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