Klarstein Sweet Sundae Soft Serve Ice Cream Maker with Compressor – No Pre-Freezing Required | Ice Cream Machine 1.5 L, Ready in 40 Min, Dispensing System & Auto Cleaning, Stainless Steel, White

Never thought I would find such an easy, soft serve ice cream maker. Pour the mix in and press start then 40 mins later you have perfect ice cream. We have only used one mix so far which is the Danica soft ice mix and it’s exactly the same you would buy from a van if not better. We got the machine on offer and would recommend to anybody who has children or loves an ice cream. 700ml of mix gets around 7-8 large ice creams. Very easy to clean the machine after use .

Purchased the ice cream machine earlier this year, and this worked well for the first two months, delivering some good quality ice cream (I used premade mixes). I then noticed a burning smell during use and the machine stopped working properly (losing the ability to freeze the ice cream correctly), and I contacted the seller with concerns around a faulty motor/product. This is where things go downhill, and a quick look at other reviews indicates the problems I have experienced is a widespread issue. I'm told that I cannot return past 30 days, and I need to send the item back to a warehouse in Germany. That includes sourcing suitable packaging for a 30KG+ machine, and getting it to a courier office (in comparison to a seller-organized collection for heavy items outlined in Amazon's policy). I'm then offered a 20% discount to keep the broken machine and try to find the spare parts to repair myself. The supplier does not have spare parts, or share details on where to source. Further investigation shows this this a generic machine made in China (not Germany), and parts are not available. So in all, I'm being asked to front 80% of the product cost for scrap metal. Having pushed back on this, I'm then hit with more templated responses to advise they will not arrange collection, and I don't have the right to a return beyond 30 days. I'm now left out of pocket, and frustrated with both the machine itself and the customer service provided by Klarstein. Do yourself a favour - Don't buy this. It would be zero stars if I had the option.

I love this machine. I wanted a way to hit that nostalgic soft-serve craving at home and the Klarstein does it perfectly. It makes real soft-serve ice cream like you've had from the Mr. Whippy van. I've had it now for about a month, during which I've made up a batch of ice cream more-or-less every other day. Some observations from this time: - Easy to use, makes perfect soft serve ice cream every time (with a range of mixes - see below) - Batches of 0.5l get a good consistency after 40 mins, 1l about 65 mins - Different mixes hold different amounts of air, so will give more or fewer servings, but in general 0.5l of mix yields 4 large ice creams - Self-cleaning is pretty limited - make sure you properly take out the paddle and give everything a proper clean after each use I have tried many different mixes and recipes in this machine, and everything has come out great, but I have definitely discovered some which I prefer to others. Here are a few of my favourites: - Jersey Gold Pre-Made Ice Cream Mix: a little pricey, but easy to use; just pour it in. Yields a very creamy ice cream, albeit not one which hits that nostalgia spot (because it is too good). - Dessertify Classic Ice Cream Powder: per ice cream works out very cheap. You can mix with just milk, but result is too airy and light for my tastes. Instead I use 300ml semi-skimmed UHT milk + 200ml single cream + 150g mix (a bit less than instructions say), and this really hits my nostalgia spot. Objectively this is probably the worst tasting ice cream on the list, with quite a fake vanilla flavour, but still lovely and reminds me most of ice creams by the seaside. - Recipe from manual: manual has a recipe for a mix with just cream, milk and sugar. I tweaked it and used 200ml double elmlea (better than 'real' cream as emulsifiers keep mix stable), 300ml semi-skimmed UHT milk, 85g caster sugar, splash of vanilla extract. Blend it up to dissolve the sugar. Gives a very 'pure' flavoured ice cream which is a little denser than the other options but still great. - Franken-mix: this is my favourite mix I've come up so far with via experimentation, yielding a very creamy ice cream which holds its form really well (similar to McDonalds ice cream) with just the right amount of vanilla flavour. 250ml semi-skimmed UHT milk + 150ml Ambrosia Deluxe Custard + 100ml Elmlea Double + 60g Dessertify Powder Mix + 50g caster sugar.

This has to be the best ice cream maker on the market. Not easy to find, so if it's available on Amazon, snap it up. It is important to know that this machine has its fridge/freezer within the machine; you do not have to remove a bowl and place it in the freezer for hours beforehand. Using it for the first time did not disappoint. We used Kerrymaid mix, which was great. It has its own timer, and it took 40 minutes to mix the ice cream, and it turned out perfectly. It is such great value for money compared to others. But best of all, IT IS EASY TO CLEAN. I was worried that I would have great ice cream but then have loads of bits and pieces to clean and put back together, but it cleans itself perfectly, with just one part that needs a little extra cleaning. This is a heavy appliance and of high quality throughout. The grandchildren loved it, as did the adults. It makes enough ice cream in 40 minutes for approximately 6 servings. I think I've covered everything LOL

This is a very well made ice-cream maker that gives fantastic results! In fact the ice-cream from this machine is EQUAL in quality to a shop or ice-cream van! As soon as you take the machine out of its box you will notice that's it's parts feel near commercial quality. The lever is solid chrome plated steel, as is the 4 nuts that hold the handle mount plate on. The nylon and stainless steel mixing blade also feels heavy and solid. None of the parts or the machine feel cheaply made, and that's RARE for a home domestic machine! My negative about the machine itself is cleaning it after use. It does have a built-in self clean feature but I find this does NOT give an acceptable clean. So I usually remove the 4 chrome nuts and disassemble everything that comes into contact with the ice-cream. If ALL traces of ice-cream are not removed, it could go bad over time. My other negative is about Klarstein. This company puts their brand name on this machine, yet they have confirmed that they cannot supply ANY spare parts to its customers! Fortunately, this machine is also being sold by another brand, that I can't mention in a review. That other brand DOES sell spare parts and provides a superior customer service. So I cannot recommend Klarstein as a company, and they should be avoided if possible. But as for the ice-cream maker, I'd say it's the BEST ice-cream maker available for the home. It freezes all the ingredients itself in 50 minutes. Just buy it from the other brand if you can!

Without doubt the best kitchen gadget I have ever bought. Delivery in a very well packaged box. Supplied with a UK plug adaptor pre fitted as the machine comes from Germany. Putting the machine together is simply screwing in 4 big thumb screws which are the silver ones in the photos by the lever. Insert lever and push in a pin to lock in place. That's it job done. Have a quick read of the instructions, they are very clear and understandable. Instructions also include some recipes for ice-cream however we purchased liquid in 1 litre cartons and also some powder mix, both from Amazon. You really can't go wrong. It is as simple as pull out silicone lid on top of the machine. Pour in mixture and replace the lid. Press start and it's happening, ice cream will follow shortly. You can adjust the freeze time to suit your particular recipe. Refrigerating a litre saved around 6 minutes as apposed to room temperature. When dispensing the ice cream temptation is to pull down the lever as far as it goes and let it dispense as quickly as possible. This is wrong though. To get a much smoother cream that will hold its shape well needs to be done slowly. Slower the better. Clean up after is also very easy although a little time consuming. Once ice cream is all dispensed, remove the lid as before and pour in 1 litre of water. Press the clean button twice and the machine will start a 10 minute cleaning cycle. Once you hear the beep, dispense the water and repeat this 5 times. That's it. I do also like to take the front off with those 4 silver screws just to make sure all is clean. I had a small issue with the machine which was remedied with a quick chat with the supplier. Side note. A family friend has just got a brand new ice cream machine from a popular brand name begins with N. She is absolutely astounded with the quality of this machine and is contemplating sending back her new machine to have one like mine. A few weeks have passed now so a little update. I have usede this machine 3-4 times per week and have always been happy. I have however had a small problem. I messaged the seller who replied within the hour who sorted the issue and put my mind at ease. I am only adding this to my revirew as I remember reading another review which said seller messages were very slow. I am still very happy with my purchase.

I purchased the Klarstein Sweet Sundae Ice-cream Maker in June and received IT at the beginning of July. It does make really smooth ice-cream and if the mix is left in to cool further the results are good. I purchased the machine through Amazon. I have attached the cleaning instructions as give in the instruction manual. There is no mention of dismantling the machine to clean so being new to ice cream making I followed the instructions. Fortunately, before making me second batch, a few days later, I opened the front. The inside was coated in bacteria. I had to give the machine a complete clean and sterilise, following instructions of online videos. I contacted the company in Berlin but they did not seem to care. I realised that at some time in the future the rubber seals could possibly fail so I asked if I could purchase new ones to keep in store. The company told me that this machine is no longer in production and they have on spares available. If I accidentally damaged any of the seals within the machine it becomes obsolete. I am very disappointed with the attitude of Klarstein and would never purchase any of their products. I CAN ONLY RECOMMEND THAT ANY BODY CONSIDERING BUYING THIS MACHINE SHOULD RECONSIDER. AND NOT DO SO!!! I have spoken to Amazon and unfortunately because it is outside the return period they were unable to assist. DO NOT PURCHASE THIS MACHINE CLEANING AND MAINTENAN Cleaning function Note: Before and after preparing the ice cream, the appliance must be cleaned using the cleaning function. Pour about 1 litre of water into the funnel. Then press the CLEANING button to enter the cleaning mode. After 1 minute the water is released and the appliance is cleaned. The cleaning is repeated 5 times. Remove the water after the cleaning is complete. Cleaning the handle construction The handle construction can also be removed and cleaned. After cleaning, the inner barrel and the handle unit must be completely dry to avoid unpleasant odours caused by water residues DO NOT FOLLOW THESE INSTRUCTION. THEY DO NOT CLEAN THE MACHINE ATTACHED PHOTOS AFTER 5 CLEANING CYCLES TOTAL OF 50 MINUTES

The black nozzle where the ice cream is dispensed from kept coming off due to the pressure of the ice cream and ended up buried in my ice cream cone. I had to design and 3D printed a replacement with a better fit myself. Otherwise everything works well and the partial self cleaning is convenient.

Softeis schmeckt lecker funktioniert.

Leichte Bedienung und das Eis ist schön cremig und lecker

Viele schlechte Erfahrungen kann ich nur zustimmen! Ich habe jetzt die 2te Maschine hier und vorweg, beide gehen zurück! Erste Maschine, kam an und hat wie schon beschrieben zu wenig gekühlt. Nach knapp 2 Stunden immer nur noch kalte Suppe aber kein Eis. Auch der Kundenservice ist tasächlich quasi nicht vorhanden. Die Telefonnummer wie auf Google such nicht besetzt. Und auf der Homepage nichts zu finden von einem Chat oder Rückruf. Dann eine 2te bestellt. Kam an, erster versuch und im ersten moment Begeisterung. Super cremiges Eis. Nach 3 Portionen war es vorbei mit der freude. Nach 10 Min. kam schon nichts meher heraus. Deckel abgenommen und das ganze Eis hing im Rührwerk wie fester Kleister. Das zu entfernen war eine tolle Sauerei. Hab auch festgestellt, das sich das Rührwerl nur noch Minimal ein paar Zentimer dreht und dann stehen bleibt. Dabei war das Eis noch nicht mal Steinhart! Fazit: 2 Maschienen gekauft und beide haben einen defekt oder sind Schrott. Klar keine Kaufempfehlung, ganz im Gegenteil!!

Was soll ich sagen. Wir sind begeistert. Richtig gutes und cremiges Softeis wie auf dem Volksfest. Wir machen unser Softeis aber mit Softeispulver. Hatten bisher Vanille und Schoko, und das schmeckt Mega. Hier kann man nur eine Empfehlung aussprechen.

Sind sehr zufrieden, für den Familien Gebrauch. Erste Mischung dauert ca. 40Min. Aber wenn man das weiß, ist das ok. Haben sogar auf der Geburtstagsfeier die erste Runde in Eierlikör Waffel Becher gefüllt ca 25 Stück rausbekommen. Fanden alle super.