OYAMA Stainless 16-Cup (Cooked) (8-Cup UNCOOKED) Rice Cooker, Stainless Steel Inner Pot, Stainless Steamer Tray (CNS-A15U)

I sold my old rice cooker in an estate a few years ago and have missed it so much that I ordered this Oyama. No more burned rice for me! It's so easy. I use 1 1/2 cups of Hinode oriental rice and 3 cups of water and I get perfect rice in 18 minutes. What could be easier? I chose a stainless steel product so I wouldn't be eating Teflon. The rice does stick just a little even though I use a little olive oil, but it's easy to clean up. You do want to keep the rice cooker on a counter where a few sprinkles of water splash out when it is on full boil. I am so glad I bought it!

We now have used this at least a dozen times. We love that the rice pot is steel and the rice cooker is designed for simplicity. We just wanted one that was a sufficient size to have extra cooked rice in the refrigerator for a few more days, for the 2 of us. Also, we wanted an automatic shutoff which it has. We love brown rice which when cooked to the "right texture" is so flavorful even before adding anything. My wife has been gluten free since a child, by necessity. Out of respect to her, at least after our daughter moved out at the start of college 15 years ago, I have become "gluten free" in my eating habits at home and learned to love it with brown rice and a certain local bakery's excellent gluten free bread. I am so glad I did not follow thru on buying a more complicated rice cooker even though some offered more options then just cooking brown rice.

I agonized over what should be a simple purchase. I had my last rice cooker for 10 years, but I wanted stainless, so that limited my choices. Then there was price. I make rice and quinoa maybe once a week, so how much is too much for a rice cooker?! This is the perfect compromise. Good reviews, not huge in size, so not a storage hassle. It doesn't have the timer and delayed start that my last one had, but I never used those features anyway. I have NO trouble with water splashing out through the steam hole, but I rarely make more than 2 cups of uncooked rice or quinoa. I had to add more water to brown rice the first time that I used it, but I just added a little more water and turned it back on. I recommend spraying the bottom with cooking spray, and not letting residual rice and starch dry on it- so do yourself a favor and put some water in it while you're eating, but honestly, cleanup has been a scrub-free snap!

This product was packaged well to prevent damage while shipping, it arrived undamaged and sealed in the package from the factory. The instructions are basic covering the operation of the unit. The instruction book is NOT a cook book. Overall the construction is designed for homeowner use and not heavy for commercial use. The cooking vessel is thin but reinforced on the bottom (thicker) most likely to help with even heating. The cord is generous, almost 40 inches long (4 times the length of my toaster cord). After washing the unit I followed the directions on a package of rice for the proper ratio of rice to water and used the provided proportioning cup. The unit operates as it should, cooking the rice steaming a pile of asparagus and automatically switching to a warming cycle (approximately 20 minutes) when the cooking cycle was complete. I would have liked the stainless steel to be a bit thicker but I'm not trying to cook rice commercially. As with any skill related task basing a review on the quality of the product produced with the tool is pointless. There are no magic wands in the kitchen but this product does make cooking rice a little easier for me with the added bonus of a steamer basket.

It was working fine for 3 months, then one day it just burnt up. I smelled some electrical burn 5 minutes after I started it. So I turned it off immediately, waited for it to cool down. I checked that there was no water in the outer pot. I tried plugging it back but couldn't get it to work at all. I am Asian and I know how to use rice cookers. I only used it for making rice, nothing else. Ok, I might got a defect one but the customer service is not good either. This is obviously still under warranty. I emailed Oyama customer service using the email address I found on their website. It has been over a week and there is no response from them at all. I am very disappointed. I read the good reviews on Amazon and made the decision to spend a little more on which appeared to be a decent product. I am now using our old rice cooker that we paid half the price and has been working for years. Update: Impossible to reach the manufacturer. I called all the numbers I could find on their website, non of them worked.

Liked that this rice cooker uses a stainless steel inner pot instead of the usual unhealthy nonstick aluminum inner pot that eventually looses its coating into your rice. I just unplug the cooker within 15-30 mins. once the rice is done so that the rice doesn’t harden on the bottom and sides of the pot making it easier to clean. Soaking the pot overnight can help immensely too. I haven’t encountered any problems with this rice cooker, it works like a regular rice cooker. It comes with a stainless steel steamer tray which I use to steam potatoes, veggies, fish, and tofu awhile the rice is cooking. I’m happy with my purchase because this is an alternative to eating rice with toxic materials leaching from the nonstick pots. Been using it for about 6 months, no issues with it.

After seeing the other reviews I was a little nervous when it started smoking when I first turned it on but i let it go and it worked out whatever was burning. This was my third brand looking for a keep warm that worked properly. The first was way too low to be safe the second was way too hot and would burn food. This one when left on all day full of water happened to measure at 152 degrees. That to me is about as cool as you can get to not burn food and still be in the proper food safe range. Amazing how many rice cookers fail at this function. Hopefully it lasts. Also glad it's stainless and not non stick

This is an update and a rating change from 1 star to 3. Reached customer service at George Roe <[email protected]> . They requested photos, which I provided. Sent me a replacement quickly. They replaced the burned out base, and inner pot, not the rest. So, luckily I still had the other parts from the original (lid, steam basket, measuring cup). Changed the rating due to responsive customer service. Hopefully this newer one will last a bit longer. Original review is below: Really like it for a couple months, but it stopped working this week Dec. 2019. Purchased in Sept. 2019. Looked at the outer pot and it had burnt up. Too late to return so will see if I can get anything from the manufacturer since it's under warranty. Sounds like that could be a challenge though. I carefully read review before I purchase, but seems to be a lot of complaints now.

We have not yet bought a new rice cooker since this one.

It is a rice cooker. Cooks rice great and you are really paying for the stainless steel. You don't have to much about scratching the pot, which is the reason we had to buy a this one. Our older one which was only a bit cheaper wasn't a stainless steel pot. I would imagine this rice cooker will last me a very long time!