Ultraloq U-Bolt Pro Smart Deadbolt Door Lock

It is a good lock and it has a good app to manage it remotely. I am very happy with it overall, however the battery does have some issues.

I bought this lock, it seemed to work fine for a few months. When it unfortunately stopped working during the warranty period I was told that despite them delivering the original to me in UAE, the warranty only applies if I have an address in the USA. I had no choice but to pay extra money to get them to send me a replacement. I’ve been waiting since July and I still don’t have the lock or any confirmation it has even been sent. So if you are buying this lock for the warranty or customer service then you will be sorely disappointed.

The lock is a combination of good idea and bad production. The metal of the latch is extremely week for its function. Being hit in perpendicular direction (e.g. by occasional door closer work or early door opening while the door is locked) the lock is easily get damaged. The latch easily becomes curve, this leads to the loss of its ability to go back into the corps of the lock body from the door frame. In such occasion the only option to open the lock is to disassemble it or extract by force with potential loss of the door as a result

Produto de qualidade atendeu todas as expectativas, experiência de compra satisfatória mesmo sendo produto internacional, apenas a instalação no meu caso porta de alumínio requer um profissional qualificado

After doing a fair bit of research, i decided to go with ULTRALOQ for my smart lock. Installation was easy, but i faced some issues with my lock after installing. I emailed support and they were very helpful. They offered to send me a new unit, which helped to solve my problem! Highly recommended and it is value for money.

So like some other people mentioned already its not perfect. But I think whatever negatives there are definitely out weigh the positives. So with that being said I will tell you how it is after 3 months of using it. I have a wife and a 18 year old son who also use the front door. I installed the door and had no issues with installation. I read about the bolts being too tight, so I checked the lock manually to verify its smooth as I went along, no issues. Once installation done I downloaded the app and started programming all of us into the app. I'm the tech guy in the house so I'm the administrator user. Adding everyone in is easy. I got a bit confused when you add a user email for the app. It should send an email to that user for the app. It didn't for some reason. No biggie, when my wife and son downloaded the app just make sure they sign up using the email address you have listed for them. They can use the app to unlock the door through Bluetooth but I'm the only user to unlock with wifi and program other users. That works for us. So I hooked up the bridge last which is why I think the email for my users didn't send. I probably should've hooked up the bridge first then program my users. Oh well it worked out in the long run. I did have some trouble hooking up to wifi but again I'm the techy guy so I figured it out. Must have 2.4 ghz wifi. Not sure if you can get your deadbolt changed to match your current house locks, I didn't try because I didn't buy this to use the key. We bought it for the ease of access it will give us. So as the keys they gave us work we never use them, its awesome. I like the fact that when we're not home I can check the log to see if my son is home or if he came home. It logs who came in if they use pin code or finger print. If you use key or unlock from the inside then it logs it as manual. No way to tell who it is. That's expected. Great feature. You can easily set up a temporary user with pin code to use at specific time or times. How many times they get to use that pin. I like it for my parents. I send them a code and they can walk right in. Now it doesn't know if the door is open or closed but my son left the house and didn't make sure the door was all the way closed. It notified me saying the lock is jammed. So with the door not closed all the way it was hitting the frame. I don't have my log notifying me with anything but it did notify for this which was good. So now I have lock the door when he leaves. To manually lock the door when you leave just press the big button on the bottom as you leave. This ensures him that the door is closed. Overall I think this is a great product and would recommend it to anyone. Very happy with this purchase. It takes time to set everything up but in the end it worked out great for my family. Oh I didn't hook it up to my Alexa. That was my choice, so I can't comment on that. I do have it hooked to wifi which I can control from anywhere. That was my preference I guess. Stop debating, just get it.

Tengo ya dos años con la cerradura, me ha funcionado muy bien, el modo de autoabrir me funciona muy bien y es muy cómodo (hasta el momento es el único producto que he encontrado con esta característica), solo hay que asegurarse de permitir la aplicación para que se ejecute en el fondo en el teléfono, una vez hecho, funciona sin problemas. La opción de usar la huella para abrir permite configurar el modo de auto-cerrar activado, así siempre que salimos estamos seguros que se ha cerrado, y es muy fácil volver a abrir si no traemos el teléfono. El registro de entradas y salidas me permite saber a que horas regresan mis hijos cuando salen... El único problema lo tuve hace unos días, donde el motor dejo de funcionar, contacte al soporte técnico, y pese a que el producto estaba fuera de garantía, me ofrecieron cambiarlo, lo cual es extraordinario, afortunadamente el sistema volvió a funcionar bien después de dejarlo un dia sin bateria, asi que no fue necesario hacer el cambio, pero me dejaron muy tranquilo en caso de que surja otro problema. Me gusta el producto, me permite entrar fácilmente cuando llego, nada de llaves ni necesidad de batallar con las cosas que cargo, la puerta se abre sola. ----------------------- I have 2 years with this lock, it has worked without problem, the auto unlock mode has worked fine, and is really handy (so far this is the only product I have found with this feature), it is just matter to be sure that the mobile phone is set to allow the application to work in the background, once that is done, it works flawless The fingerprint option let me to configure the auto lock mode so we are confident the house is locked and it is very simple to unlock it if we do not carry the mobile. The log has given me the possibility to know when my kids come home, when they go out... A few days ago I had a problem, the lock motor stop working, the technical support was really quick and responsive, and even if the product was out of the guarantee period they offered to replace it, that is extraordinary. Fortunately, the system was working again after I let it 24 hours without battery, so the exchange was not needed, but my experience with the technical support returned me back the confidence on the product for any future failure. So far, I love it, very handy, now I can enter when I return home without any effort, I do not need to worry if I have my hands loaded, there is no need to use a key or dial a code, the door unlocks itself!

This lock is installed on our south facing main front entry door so receives a lot of use and a lot of heat from the sun every day. I mention this because after 10 months the deadbolt would not slide in and out smoothly. Perhaps too many grandkids closing the door while the bolt was in the closed position and the bolt got slightly bent. But not a problem as I contacted Ultra Lock and a replacement bolt was sent right away and I replaced it and works perfectly now. Some great features include being able to turn on or off or set the timing of the bolt closure especially if there is a lot of in and out activity. I found the fingerprint access and code is excellent and works well for the younger generation but for me being in my 60’s I think I have worn my fingerprints too much as it only works occasionally for me. I also like the setting to unlock the door as my wife and I drive up our driveway and then lock’s back up after we have been home for a set period of time. At night we never have to worry that we forgot to lock the door. The lock was easy to install and was a replacement for an older manual system and my wife really likes the look of the new Ultra Lock. I also like we can remotely control and check that our door is locked when we are away.