Diagnostics for Seagate DfS data recovery USB tool kit. Recover 80% of Seagate cases

Cable did not work and when I informed the company they said it was built the way I questioned. The software could not communicate with the hard drive. Once again no support from the company. Sometimes a product can be defective which I accept, however, the company could not. What a huge disappointment.

Für mich war es verschenktes Geld.Ursprünglich wollte ich meine Seagate-Festplatte damit retten.Dies hat leider nicht funktioniert. Danach habe ich mir mehrere defekte Platten besorgt, die ein ähnliches Problem hatten. Auch hier keinen Erfolg.Wer seine Daten liegt, sollte es dennoch testen, bevor man es teuer einschickt.

These people know their product and are quick to answer any questions I had and offer suggestions. I've been able to access the drive and learn a few things about the problems on the damaged drive and soon will attempt data recovery using their product to set up the necessary conditions. Whether I am successful or not I have to say that I could not have gotten even close to this point without both their product and their support.

COM port adapter was supplied with crunched female pins inside connector that mates to hard drive, such that it would not plug into anything until surgery was performed to unfold the pins. Sloppy quality control. Software is similar. Requires installation of an unsigned driver, which creates issues on Windows 7 64-bit and later. Kit includes instructions on how to resolve this problem, but tips are way out of date and no longer work with latest Microsoft security updates. Had to research other workarounds myself. Eventually got it working, then found product doesn't work with modern multi TB Seagate drives, due to "Diagnostic Port Locked" issue. This kit will only work on the drives of older design.

Did not work on bad drives, did not work on functional drives, company asked for details, I provided them, never heard back. returned unit, non-functional at all.