The Grout Pen I received has a dry white tip, is it broken or did I receive the wrong colour?

Tips need to be primed before use, all brand-new Grout Pens have a dry white tip until they are activated.

The tip of my Grout Pen fell out or is worn down, is my pen broken?

Tips are designed to be removable so when a tip becomes worn or damaged it can be taken out and flipped over. If the tip falls out do not worry, simply put it back in and keep working.

Do I need to press down hard while moving the pen along the grout lines?

Pressing hard will damage the tip. It's better to prime the pen by pressing up and down until the ink flows to the tip. Once the tip is fully saturated, lightly move the pen across the grout line.

The colour of the pen cap is not exactly the colour I want

The Grout Pen colour chart is a good representation, please keep in mind that computer screens can display slightly different colour spectrums, it is recommended to do a small test area first if you are not sure about the colour.

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Twin Pack (BROWN) Grout Pen - Designed for restoring tile grout in bathrooms & kitchens

Product ID: 384226999

Details

Brand
RAINBOW CHALK
Item dimensions L x W x H
9.5 x 1.4 x 19
Item weight
25 Grams
Material
Water Based
Style
Cover Up

💧Water-resistant formula

🖊️2 pens cover 120m grout lines

🛡️Anti-bacterial & mould prevention

B/.41

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Sold byAmazon PanamaDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

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Description

🖌️ Give your grout the glow-up it deserves—because clean lines never go out of style!

DUAL PEN POWER - Two pens in one pack cover up to 120 meters of 2mm grout lines—perfect for full bathroom and kitchen makeovers.
MOULD RESISTANT SHIELD - Built-in anti-bacterial agents actively prevent mould and mildew, keeping your tiles fresh and hygienic.
EFFORTLESS GROUT REVIVAL - Restore and transform grout lines with a smooth, easy-to-use pen that dries quickly for a flawless finish.
PRECISION COLOUR CONTROL - Change grout colour seamlessly with a rich brown tone that revitalizes your space and complements modern interiors.
WATER RESISTANT DURABILITY - Designed to withstand moisture in kitchens and bathrooms, ensuring long-lasting protection and style.

The Twin Pack (BROWN) Grout Pen by Rainbow Chalk Markers Ltd offers a professional-grade, water-resistant solution to restore and recolour tile grout in kitchens and bathrooms. Each pack includes two pens capable of covering up to 120 meters of 2mm grout lines, featuring anti-bacterial agents to prevent mould reappearance. Designed for easy application with removable tips and quick drying, this pen delivers a durable, fresh brown finish that revitalizes tiled surfaces with minimal effort.

Specifications

ASIN	B09GG7QLBR
Best Sellers Rank	23,305 in DIY & Tools ( See Top 100 in DIY & Tools ) 85 in Tile Grout
Brand	RAINBOW CHALK MARKERS LTD
Colour	Brown
Compatible Material	Ceramic
Country Of Origin	United Kingdom
Customer Reviews	4.4 4.4 out of 5 stars (468)
Included Components	Grout Pens
Item Dimensions	9.5 x 1.4 x 19 centimetres
Item Form	Pen
Item Weight	25 Grams
Manufacturer	Rainbow Chalk Markers Ltd
Manufacturer Part Number	GP81110/2
Material	Water Based Ink
Model Number	GP81110/2
Number of Items	1
Number of Packs	2
Product Warranty	30 days
Style Name	Cover Up
Surface Recommendation	Tile
Unit Count	1.0 count
Water Resistance Level	Water Resistant

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Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

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How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

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Customer service was outstanding when I had questions about the product.

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B/.41

Duties & taxes included

In stock

Sold byAmazon PanamaDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

Buyer Protection · Full refund if your order doesn't arrive as described.

Desertcart purchases this item on your behalf and handles shipping, customs, and support to Panama.

Secure transaction

Trustpilot

TrustScore 4.5 | 7,300+ reviews

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Fantastic and great service. Shipping was faster than expected.

1 week ago

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Great price for an authentic product. Fast international shipping too!

3 weeks ago

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