Question 1

I am not having success in diffusing with these reeds. What carrier oils are best to use? I am currently using almond oil.

Accepted Answer

Here is a tip for reference:
1.The almond oil is making your essential oil too thick to travel up the reeds.Just use essential oils which are thinner.
2.Choose a carrier oil:A carrier oil is a neutral oil that combines with an essential oil to dilute it so that the scent of the essential oil isn’t overpowering. Safflower oil and almond oil are common carrier oils. If you don’t want to purchase a carrier oil, you can also use plain water mixed with a splash of alcohol that is at least 90% concentration.You can use rubbing alcohol, perfumer’s alcohol, or vodka to mix with water as a substitute for carrier oil.
3.Flip the reed sticks after an hour. Allow the reed sticks to sit in the oil for an hour, then take them out and flip them over so that the dry ends sit in the oil mixture. This will saturate both ends and quick-start the process of releasing the scent of the essential oil.

Question 2

Why does the jar have to have a narrow top? I have a glass jar i would like to use but the opening is much wider than most I am seeing

Accepted Answer

It really doesn't, you could use whatever you wish. Be an independent free-thinking rebel - use whatever you like and want to use, good for you. :-)

Question 3

I’ve bought the black sticks before.What about these new colors？Are they the same material and quality as black?

Accepted Answer

Other colored diffuser fiber sticks are the same material and good quality.We offer a variety colors to match different bottles and home decor.
I hope you can choose the color you like.
Or you can tell us what color you like.We can consider add this color later.

Question 4

How often are you suppose to swap out the reeds? Mine are barely working after just a couple weeks.

Accepted Answer

Flip the sticks every once in a while to keep the scent from fading.When the sticks are completely saturated with liquid,replace them.How often to swap out the reeds is depend  on the oils and the reeds.It 's normal to change the reeds every few weeks.I hope it helps.
We thank you in advance for your kind support and continued business.We have sold more than 10,000 packets of Reed Diffuser Fiber Sticks on Amazon.Many of client become  regular customers.The tiny minority customers think the reeds couldn't absorb the oil,much of it is because this kind of sticks are unfit for their essential oils,or   essential oil too thick to travel up the reeds,or the  essential oil didn't choose a carrier oil.
We are alway trying our best to improve products,please rest assured to use.Should you have any questions or need any assistance,please contact us by email.

ASIN	B01G1XD7DG
Additional Features	Long Lasting Aroma
Automatic Shutoff	No
Best Sellers Rank	#477,568 in Home & Kitchen ( See Top 100 in Home & Kitchen ) #896 in Home Fragrance Accessories
Brand	Resafy
Brand Name	Resafy
Capacity	12 Fluid Ounces
Color	Black
Coverage	Small to Medium Home
Customer Reviews	4.4 out of 5 stars 795 Reviews
Floor Area	100 Square Feet
Item Dimensions L x W x H	0.12"L x 0.12"W x 9.06"H
Item Weight	3.84 ounces
Manufacturer	Resafy
Manufacturer Part Number	Resafy
Material	Fiber
Material Type	Fiber
Material Type Free	Fiber, Metal, Glass, Wood, Cotton, Wool, Silk
Model Name	RDR9
Model Number	RR-BLACK
Number of Items	1
Power Source	Manual Operation
Recommended Uses For Product	Home, Office
Runtime	30 minutes
Shape	Cylindrical
Special Feature	Long Lasting Aroma
UPC	600978526504
Unit Count	100.0 Count

Resafy Reed Diffuser Black

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