The Grout Pen I received has a dry white tip, is it broken or did I receive the wrong colour?

Tips need to be primed before use, all brand-new Grout Pens have a dry white tip until they are activated.

The tip of my Grout Pen fell out or is worn down, is my pen broken?

Tips are designed to be removable so when a tip becomes worn or damaged it can be taken out and flipped over. If the tip falls out do not worry, simply put it back in and keep working.

Do I need to press down hard while moving the pen along the grout lines?

Pressing hard will damage the tip. It's better to prime the pen by pressing up and down until the ink flows to the tip. Once the tip is fully saturated, lightly move the pen across the grout line.

The colour of the pen cap is not exactly the colour I want

The Grout Pen colour chart is a good representation, please keep in mind that computer screens can display slightly different colour spectrums, it is recommended to do a small test area first if you are not sure about the colour.

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🖌️ Transform your tiles, banish grout blues—because your space deserves a flawless finish!

PRECISION 5 MM NIB - Effortlessly restore grout lines with exact control and minimal mess.
LONG LASTING COVERAGE - Refresh up to 60 meters of grout—perfect for full kitchen and bathroom makeovers.
SLEEK COMPACT DESIGN - Fits comfortably in your hand for easy, professional-grade application every time.
ANTI BACTERIAL PROTECTION - Built-in mold prevention keeps your grout cleaner and healthier for longer.
WATER BASED ACRYLIC FORMULA - Eco-friendly, quick-drying, and safe for all household surfaces.

The Dark Grey Grout Pen by Rainbow Chalk Markers Ltd features a precise 5mm nib and water-based acrylic formula that covers up to 60 meters of grout lines. It restores and recolors grout on kitchen and bathroom floors and walls while incorporating anti-bacterial agents to prevent mold reappearance, delivering a clean, protected, and refreshed look with professional ease.

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Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

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Trustpilot

TrustScore 4.5 | 7,300+ reviews

Ali H.

Fast shipping and excellent packaging. The Leatherman tool feels very premium and sturdy.

1 day ago

Imran F.

Very reliable shop with genuine products. Will definitely buy again!

2 weeks ago

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Manufacturer	Rainbow Chalk Markers Ltd
Part Number	GP81116
Product Dimensions	1.78 x 1.78 x 13.97 cm; 25 g
Item model number	GP81116
Size	5mm Nib
Colour	Dark Grey
Style	Compact
Material	Water Based Acrylic
Item Package Quantity	1
Number of Pieces	1
Included Components	Grout Pen
Batteries included?	No
Batteries Required?	No
Item Weight	25 g

Grout Pen For restoring tile grout. Dark Grey 5mm wide nib

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