HP OfficeJet 8015e Wireless Color All-in-One Printer, 6 Month Instant Ink Trial Included

I really liked this printer and made the mistake of subscribing to the mfg promotional inkjet cartridge program. The printer has to be on the HP Smart App to work properly. I was getting crap cartridges from HP that leaked and were the smallest size they could sell me. I cancelled my subscription because of the poor quality of their product. I purchased brand new cartridges from the HP store and they cost more than the printer which was very reasonable price. The printer worked great for my needs. After installing the new HP inkjet cartridges my printer quit working. I received a notification from my HP account that my printer would not work anymore unless I resubscribe to their ink cartridge program. It is a scam. I am a senior citizen who is a disabled veteran and my attempts to get HP to remove my printer from their account was not successful. I did not have any options with Amazon customer service. They had no idea that HP was so aggressive with their product to be disabled because of the cancellation of their inkjet cartridge subscription. I have always had a great experience with HP. I learned a hard lesson. SVS

I'm a regular household user (ok, also a teacher, but not the kind who prints All The Things) but had an old Officejet because of a crazy black Friday deal back when black Friday deals were crazy. It died of old age and I thought I'd downgrade because budget. But I just couldn't go back to regular printers. I returned two out of frustration before deciding to just pay a little more and go back to Officejet, it's only been a couple of weeks but so far I don't think I'll have any regrets. Pros: + Seems to be on sale often so it's not terribly more expensive than lower end printers. + The print quality is very good. I'm getting a drop of those light horizontal lines, but just a bit, and I bet they could be ironed out if I had time to sit around with settings or something. But overall I'm much happier than I was with the other printers I tried, text is sharper and colors are more true. + Paper tray is closed. I hate that all the new expensive printers these days have the paper sticking up from the back open to the elements. I can only assume their paper feeders get gummed up with dust pretty fast, and the papers themselves can't be too happy. The paper tray on this printer is great. + It's not noisy, relative to others. + HP Smart app is great, easy to use, has a nice set of functions. + Had no issues with setup. + So far seems to be picking up jobs just fine from my phone and laptop. Cons: - I really don't like the boxy design. I'm putting function over form but I really don't like it. And the front panel seems a bit flimsy, it's not the most important piece but my old Officejet didn't have a front panel that opened and I don't really see the point of this one as you need to lift the top to get inside anyway. - would love to have a paper bypass tray. Like if you want to print one envelope, it would be great to have a place to just feed that in rather than remove your whole paper stack, change the size in the tray, print your envelope, and then put all the paper back. - like I said before, I'm getting a drop of banding (is that what it's called? Tiny horizontal gaps?) When printing chunks of color. I'm not sure if this is fixable and the print quality is still the best I've seen in this price range, but it's a flaw. - the touch screen could be a little more responsive - That's... Really it so far. I had a lot more complaints with every other printer I tried. Neutral: ~ Let's talk about instant ink. Many reviews had issues with this. They seem to not understand how the program works. It's not that complicated. No, you don't get six months worth of ink in the box with the printer. They will send the ink to your home as needed over six months if you sign up and give them your address. I haven't gotten to the end of the trial yet so I don't know if they actually brick your printer if you try to use generic ink, but they were very explicit about you agreeing not to do that when signing up. I have no issue with this because I did some math and I believe the instant ink actually is a better deal than even generic ink is. My old printer accepted generics (after an initial period of reluctance) and it wasn't all that exciting. And with subscription ink I won't need to worry about waste when the printer decides to clean the printheads (my old one did that a lot) I do think it feels scammy for them to make you commit at the outset to never use other ink for the life of the printer (what?!) But at the same time I'm comfortable with what they're offering. I'll be annoyed if they raise the prices though, and I think if they're making you commit upon purchase then they in turn should commit to grandfathering you into the ink prices as of the time of the commitment. ~ Several times I've sent a print job from my phone, got an error message on my phone, while the job printed just fine. So it's good that the job printed fine, but it's weird and annoying that my phone thinks it didn't, and now I have an error notification sitting there, and if I'm not near the printer I don't know whether or not it actually printed or if I need to retry. I'll have to figure out how to make that stop. Maybe I'll need to uninstall and reinstall the phone app or something. Overall a very minor hiccup compared to the issues I had with other printers.

I have never wanted to run over a piece of technology with a truck as much as I do with this printer. The print quality and speed are ideal for home use, WHEN it works, but that's only been about 50 percent of the time I've owned it. I was looking forward to using this printer with an instant ink subscription (advertised as being included for a few months for free), as I've used that with past hp printers I've owned. Unfortunately, I was NEVER able to redeem the free months of instant ink because the printer wouldn't allow me to set up and connect it to my wifi when I first received it. I spent literal hours on the phone with hp support, which resulted in exactly NO actual help. They ultimately told me that because my internet connection was a mobile hotspot that it was too unstable to support the printer. Ironically, my other hp printer always ran exclusively on the same mobile hotspot and there is a tower a mile down the road from my call carrier, meaning I always have 5 bars of 5G on my cell service so unstable connection is definitely NOT the issue. At some point, the printer decided to connect using a concoction of multiple cell phones, each with a specific set of bluetooth, mobile hotspot, wifi, and the very stupid hp "smart" app. It worked for months flawlessly. At times I had my mobile hotspot turned off and it would reconnect with no issue at all. Printed great (though photo quality always looks a bit off color-wise to me). I paid for instant ink for months and everything ran smoothly. Then, for no apparent reason, I'd go to use the printer one day and the touchscreen would just say "cartridge cannot be used until printer is enrolled in HP instant ink" ...even though the instant ink subscription was still very much current and active. IF the printer would connect to the internet, it would have registered that information, however, there is NO way to exit that message screen to get it to connect to the internet again. No back button, no home button, nothing at all on the touchscreen. HP support recommended turning the printer off, unplugging it, and trying again. Spent hours trying and just received the same message. This happens every few months. I then go weeks, or months without use of the printer before it randomly begins working again, only to have the same problem several weeks down the road. I finally gave up on the instant ink and purchased genuine hp ink for the printer, to the tune of $80 or something ridiculous since the error message seemed related to the ink subscription, hoping that I could then at least get it to connect to the internet and function again. Incredibly, after installing the brand new cartridges and restarting everything yet again, the printer printed out an alignment page but showed a message that it couldn't scan it properly so setup wasn't complete. It then showed a screen that I need to go to 123.hp com to complete setup...which takes me to a page that requires downloading hp smart to my phone (it's already there) then the hp smart app gives me setup options for adding a new printer or setting one up that's already connected to the internet. But since this one is STILL NOT in wifi connection mode (and again, not giving ANY way to do that from the printer) the app can't find the printer, won't connect using wifi direct printing, won't offer me any other options from the app OR the printer screen. So, now it's Christmas. I'm trying to print a photo of my daughter's dog for a memorial ornament she requested after he died this year and I've spent 4 hours over the past 2 days just trying to print this ONE photo because my $170 printer is, in fact, just a giant, obnoxious paper weight. I've spent an additional $80 on ink, despite still actively paying for instant ink (and having entire, brand new cartridges from instant ink sitting right beside my printer) and this thing won't connect to my perfectly functional internet because it WON'T EVEN GIVE ME A WIFI CONNECTION OPTION. Could not be more frustrated and disappointed in this product. Print speed and quality is entirely irrelevant if the printer doesn't even give you a way to access the internet connection setup screen and therefore, literally will not function in any capacity.

Overall, I would say this printer is a solid one for its price. The paper tray takes some getting used to. (Push the buttons on both sides of the top of the computer's paper tray, and pull that off first. Then pull the paper tray out. Install the paper. Push the paper tray back in. To put the top of the tray back on, push the buttons, and slide it back on.) HP's instructions on how to install ink is missing one piece of the puzzle: there is a "button" on the left-hand side of the lid that needs to be pushed to open the cover to get to the ink cartridges area. (DO NOT FORCE OPEN THE LID, OR YOU WILL BREAK IT.) I would suggest using the eraser end of a pencil or a pen that has not been pushed open for writing (hope that make sense) to push down on the button. Push down and open the lid. Otherwise, you are going to have to push really hard with your finger. But, the one thing that was very frustrating for me was printing envelopes within Word. For example, I use #10 envelopes (generally referred to as business envelopes). I have used the mailing/envelopes feature within Word for many many years, and so I know what I am doing. Nevertheless, the print on the envelopes kept coming out with hashy-wiggley odd printing. A postal carrier could never read it. After getting nowhere with HP Support, I decided to launch the HP Smart application that comes with the printer and resides on the computer. I did so and just had a look around. I noticed that the automatic hardware updates was not turned on. I turned it on, and began to test again. Long story short, the printing of envelopes from Word was successful. If you have a similar problem, you might want to try this. However, after you have turned on the automatic hardware updates, wait for a few minutes (let's say five minutes). Next, turn your printer off and then turn your computer off. Wait for 30 seconds. Turn your PRINTER on, then, after waiting a minute for the printer to be fully up and running, turn on your computer. This process helped me. If you experience the above, I hope this helps you as well. Again, I find the printer to be overall fine in printing letters, scanning documents, and printing photos. People have mentioned something about it making clicking noises when not in use. I have no idea what they are talking about. My HP OfficeJet 8015e printer is very quiet. And, though it does not have the paper capacity of my much older and much bigger printer, I find that the amount of paper that I can put into the printer at a time is sufficient...and, most important, as I have grown older, the printer is not heavy. I hope this review helps you.

Really awesome printer! Prints very quickly and at a nice quality, both color and black and white. The best use for this type of printer is as an office printer, or daily use printer for articles, recipes, etc. Photos can be printed, but don't expect the best quality or to be able to print a large photo. Does not use up ink fast and allows it to last a long time. When first purchasing, we received 6 months free ink which was a fabulous benefit and made the price of the printer that much better!! Connects easily to the phone app and computer making printing stress-free and easy! The one issue I had was the ink drying out or clogging, which maybe was my fault for going so long without printing anything (~2 months). I had to go through the cleaning and alignment process about 4x before the ink started functioning normally again, which was kind of annoying. I do still highly recommend though, as the price point is great if your not looking for a photo printer!!

I ordered this printer yesterday. It came today. Fast delivery. I had read reviews before I ordered it. Some said it was hard to set up. We are not very tech savvy but we set it up no problem. I went step by step on setup instructions and at one point I went to utube and pulled up a video on how to set up this printer. We were having trouble opening cartridge door. Discovered top part of hood had to be down. Viola…we got it open and moved on. We got cartridges in and finished setup. I bought the 3-year warranty. I also signed up for the automatic ink delivery. We hate trying to buy ink and running out. There is a 6 month free ink deal when you buy this printer. That is very nice. The printer prints as expected. No problems. It also scans fine. I easily set it up to print from my iphone, my iPad mini and my iPad Air. It might be a little bit slower than last HP printer. It is fairly quiet. The NUMBER ONE REASON I chose this printer was because of the display. It pulls out and slants up making it easier to read. I hate trying to read displays flat against side. HP…put the display on top of printer or at least have a display like the one on this printer. It is so much better. I like this printer. I think it will work out great for our needs. The price was reasonable. It is very easy to use once set up. I am very happy. 👍

Three things you should know about this printer: (1) It is an excellent printer for medium volume, home use. The print is clear and picture quality is very good, with accurate color rendering. I print 100 to 200 pages a month, which makes this perfect for me. (2) The price is excellent. I would have to pay two to three times more to get a printer with more features and barely-discernable better quality. Excellent bang for the buck here. (3) Many reviewers seem put off by the requirement that you subscribe to HP's InstantInk service. I have used that service since 2018 and am very happy with it. The service charges you each month based on how many pages you print. You sign up for a plan (e.g., I pay $7.41 per month for 100 pages; if I don't use all the pages, they carry over to the next month), HP tracks how many pages you print and your ink reserves, then sends new ink before you run out. Very convenient. Reasonable price. Best of all, you can easily increase or decrease the number of pages you subscribe to. If I know that I'll be printing more than usual during a particular period, I can increase the number of pages, avoiding extra fees. Then, when my need goes back to normal, I move it back to my usual subscription. If I take an extended vacation and won't be using my printer, I can change the plan to the minimum. I bought this printer to replace a five-year-old HP inkjet that worked wonderfully for years but was at the end of its life. I decided to stick with HP because my experience with them has been very good. I heartily recommend this one.

This is not the greatest printer I have ever had, but it was inexpensive, and after difficulties setting it up (which required a call for technical help from HP), it works. The printer connects to the internet and only in that way can one tell how much ink one has left and whether more is required. There's a choice of ink and paper subscriptions, which of course add on fees, but the first three months are free. It got to the point where I simply had to have a printer, and this was the best I could get for the lowest amount. As noted, not the greatest, but it does work. (Nov. 3, 2024: I'm adding an addendum here. The printer basically worked for about 6 weeks and then I didn't need it for a while. I printed a few pages now and then but 6 weeks ago it stopped printing clearly. I had to order new ink, which was NOT automatically shipped when the ink was low, wait until it arrived, and then discovered that the printer still didn't work. Black and white pages were unclear with much of the type not showing. HP agreed today to replace the defective unit and extend the warranty, but the project of getting them to respond to the defect was so time consuming, during weeks of which I was unable to print, I'm pretty unhappy overall. I would definitely NOT order this unit again nor would I recommend it. For the amount of printing I got out of this unit, it was VERY costly indeed, in terms of both time and money, not to mention aggravation.)

Cumple con su función, buen equipo.

Here's my long story as short as possible. I had a 4200-ish series HP Envy. Printed faithfully for 10 years, moderate use, mostly b&w documents. When I decided to replace my Envy, I wanted something that would print sharp, colorful images on heavier paper & card stock (I now do a lot of art, collage, scrapbooking & paper craft). I'm very happy with the quality of the images printed, the color is accurate, copies are produced quickly- printed from Google Drive & Drop Box on my iPhone, iPad, Chromebook- super sharp & bright! Just loooove it!! Set up was a breeze, less than 5 mins flat, didn't have any of the issues other reviewers complained of. I can Air Print, directly from Drop Box, Google Drive, Google Photos, iPhoto etc or I use the HP Plus app which is really handy. It allows you to search files & images, alter the image size, freestyle crop, add 20+ filters & generally make changes similar to most photography apps. You can keep track of the # of pages printed, check ink levels, order ink (but Instant Ink basically does that for you), track ink deliveries, use the remote printing option, the quiet print setting & various shortcuts. I've been an Instant Ink member for 10 years. For me, it's always been a super convenient service that is well priced. I was never harassed or bugged or pressured into signing up or upgrading to more expensive options as other reviewers have stated. I haven't had a single memorable issue in TEN years. That says alot right? When I set up the new printer, HP instantly applied the 6 free months of ink & extra 700 monthly pages. I'll be honest, I thought there would be small print somewhere saying 'you have to be a new customer' to receive this promotion but they were generous, so I further respect HP. I pay 5$ a month & get 200 pages plus rollovers and all the ink I can use. The only downside is that when the ink levels are low & the printer orders me new ink cartridges, they are shipped from Arizona. I'm in Alberta Canada. HP said shipping takes approx 15-20 business days. So you could potentially be without ink for a period of time. I casually called HP to bring this up, just to see what they said. They agreed with my point of view, immediately sent out a second set of cartridges so that I'll have a carry over set of ink between the next refill. Just in case :) I feel good about the quality for the price, good customer service, the HP OfficeJet printer itself is fantastic.. I probably looked at every HP printer listed & found this to be the best rated, best priced, best promotion/ free product offer, best extended warranty and has the best partner app. I was really hesitant to initially purchase due to the multitude of poor reviews. But the list of issues others mentioned? I didn't experience any of them. None. As I said, I can't think of any negative occurrence in 10 yrs. I waited until Prime Day 2023 to purchase & got a FANTASTIC deal. It's been an issue free purchase. 10/10! (All photos are of clip art I printed on this printer, on various weights of paper & cardstock. Zero issues :)

Solo que no dicen cómo obtener los 6 meses de tinta gratis

Bought this for work - works great! I don't do lots of printing as I can do a fair amount of work through Adobe, but when I do need to print and scan things in this is very convenient and easy to do with the computer and mobile apps. The ink provided when purchased was definitely a very small amount, and I went through it quickly before needing to be replaced. I didn't bother with the subscriptions as I felt that would've been a waste of money. I don't hear a lot of great things from HP (mainly due to trying to lock people in?), but I've been pretty happy with this one so far.

El multifuncional es muy bueno, pero ha sido una pesadilla comprar cartuchos. La oferta de 6 meses gratis de tinta, solo aplica para EE. UU., no para México. Dado que no pude conseguir cartuchos originales, compré unos compatibles aquí, en Amazon. Grave error. El multifuncional tiene un sistema que bloquea la impresora cuando detecta cartuchos que no son originales. Por otro lado, llevo 2 meses tratando de comprar los cartuchos originales. No hay en México. Solo los encontré en Mercado Libre, de importación y a un precio 30% más caro que el costo original del multifuncional (comprada hace 1 año). Sugiero que, antes de comprar este dispositivo o cualquier otro, primero validen la existencia de consumibles en su región.