How can I get extra removable ice basket?

Contact EUHomy. Info is inside the insruction booklet.

Do you ever have to replace the refrigerant? How do you do it?

I just got mine so I'm not really sure about that

Can the drain line be hard piped with pvc pipe, and is it gravity or pump? Also, how often does it need to be drained?

This one has a drain pump and it works perfectly. It drains as needed automatically. I have mine draining into a utility sink in the laundry room. I don't see why you couldn't hard pipe it if you had the proper fittings. This freezer is amazing and I highly recommend it. I use mine for my son's baseball tournaments and for large gatherings.

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❄️ Elevate your chill game with ice that works as hard as you do!

EFFORTLESS MAINTENANCE - One-touch auto-cleaning extends machine life and keeps ice tasting fresh—because your time is valuable.
TAILORED ICE EXPERIENCE - Customizable ice thickness and size via smart LCD control for the perfect chill every time.
SLEEK SPACE SAVVY DESIGN - Compact under-counter build fits seamlessly into any modern kitchen or bar setup without sacrificing style.
ICE ON DEMAND ALL DAY LONG - Produces up to 80 lbs of crystal-clear ice daily, perfect for keeping your gatherings effortlessly cool.
FLEXIBLE INSTALLATION STORAGE - Reversible stainless steel door and 24 lb storage capacity ensure convenience and continuous ice supply.

The EUHOMY Commercial Under Counter Ice Maker delivers a powerful 80 lbs of ice per day with a 24 lb storage bin, featuring a sleek stainless steel design that fits under counters or stands alone. Its smart LCD panel offers customizable ice size and a 24-hour timer, while the auto-cleaning function ensures low maintenance and long-lasting performance—ideal for professional and home use alike.

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Brand	EUHOMY
Model Name	ICE MAKER
Product Dimensions	18.47"D x 14.96"W x 33.9"H
Capacity	24 Pounds
Wattage	203 watts
Voltage	115 Volts
Refrigerant	R134a
Manufacturer	EUHOMY
UPC	197644409907
Material	Stainless Steel
Brand Name	EUHOMY
Model Info	HBZB-36F
Item Weight	66 pounds
Item model number	HBZB-36F
Installation Type	Built-In, Freestanding, Undercounter
Part Number	IM-08X
Color	Silver
Material Type	Stainless Steel
Included Components	ice machine
Batteries Required?	No

EUHOMY Commercial Under Counter Ice Maker Machine, 80 Lb/Day Auto-Cleaning & 24H Timer, Gravity Drainage,Stainless Steel Built-in Freestanding Ice Maker, 24 Lb Storage, Ideal for Commercial & Home Use

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