eufy Security HomeBase 3 (HomeBase S380), Smart Hub for eufy Devices, Up to 16 TB Expandable Local Storage, BionicMind AI Facial Recognition, Advanced Encryption, No Monthly Fee

I should note, that I am only a week into usage after my purchase and setup/install of the cameras and Homebase. If anything collapses and my cameras assist Skynet in the takeover on August 29, 2025, then I'll update later. I ordered the S380 Homebase to accompany three Eufy S340 Solocams. Then I ordered a Samsung 870EVO 1TB SSD. Hooking up the Homebase was a simple as a) installing the app on my iPhone 15Pro Max. b) plugging the ether-net cord into my router and then into the Homebase c) plugging the Homebase into a power source and d) following the instructions in the app to gain access to the Homebase and the cameras (pushing the sync button, scanning the QR codes on the base and cameras). I cannot vouch for anyone else's experience, as I have only mine, but the walk-through on the app was straightforward and worked easily. I had no issue getting the Homebase to recognize my router and then getting the Homebase to recognize the cameras. Even after I accidentally turned off the power to it, it was nothing more than ensuring that it was plugged back in. Less than two minutes later, all cameras were communicating with the Homebase again and I could run through the menus and playbacks without a problem. Installing the extra storage drive - on the face of it - was super easy. Just unplug the base, attach the drive and slide it back into the base. The Homebase recognized my SSD right away (Use the app to check the status and whether or not it 'sees' it), and all I had to do after that was format it. Boom, I have enough storage I won't have to worry about it for an extended period. Again, I cannot speak to anyone else's issues, but my set up and experience so far has been seamless. I do wonder if firmware updates have resolved some of the issues other folks experienced. So far so good and I have no complaints at the moment. I do believe that having your router centrally located in your home will help with connectivity. Also, I noted that by simply moving the Homebase out from BEHIND a TV and instead to the left of it and thus closer to two cameras, connectivity improved immediately for one camera. Knock on wood, ALL three cameras are solidly connected. This system was a relatively easy choice for me. I had two people I trust recommend it. It was on par with or a little less than other brands with similar capabilities and features (Nest, Ring, Arlo). There is no subscription fee and with the ability to dramatically upgrade storage, you likely will never need cloud storage if you're just using it for home security (I would say a business might have different needs). Not having to pay a subscription fee will (albeit slowly) offset the cost of the system and SSD I purchased.

It's a little quirky, but it works and is reliable. You have to connect it to your router with a ethernet cable (although I heard that new updates allow you to just connect to WiFi--not sure). It doubles as a chime if you have the Eufy S340 doorbell, which I do. I connects beautifully and delivers fast video from my Eufy floodlight. You can upgrade the storage with a 2.5 hard drive, which I did. It's small device and that's a good thing. App is good and functional. I call it quirky because it does several things at once, and I don't mean that as a pejorative. The chime, the storage, the hub for all of your Eufy cameras. Plus it has some AI features as well that center on identifying familiar faces. They call it a home base because I'm not sure if they have a single name to describe its functionality. I give it 5 stars because local storage is hard to come by in a subscription-based, cloud storage world. In fact, I bought Eufy products for that very reason. I use the cloud, but I'm tired of it. I want hardware. I want storage I can hold. You barely get local storage on your phones or computers anymore. I'm glad to see something where you can toss few TBs in the case and call it a day.

Picked up this updated homebase for the newer security cameras. Works great and has the storage and technology that is needed for most of the indoor and outdoor security cams. Easy set up to WiFi and it accepted every camera that was added to it on the first try. Seems very durable and well made, like my homebase 2. I like the idea I can add more storage in the future. AI tracking is very good for motion detection. I like the choice between color and black/white in Night Vision. Super easy to control many of the features when using the app. The app also has my Eufy homebase 2 for my older video doorbells along with the Homebase 3. Very nice to have everything being controlled in one app. All cams are detailed and crystal clear. This Homebase is definitely something to invest in. While Homebase 2 is very similar, many of the new (higher tech) cams can't connect to Homebase 2. Homebase 3 is the choice. Recommend it highly.

The most impressive feature of this system is the sensor range. I put my homebase unit in my outdoor, windowless pantry, and it had not trouble receiving sensor transmissions on every door and window in my house. That is over 60 feet away through four separate walls. They claim the battery in the entry sensors will last two years, and it is a hefty li-ion, so I believe them. These batteries, bought in bulk, are less than $1 each now on Amazon, and they are trivial to replace (like a remote control). They do work with the magnet on either side as advertised. It is easy to setup and use, and the unit is quite compact. But... Their advertising is incredibly misleading. It states the unit is expandable to 16 TB. It currently is not, because the largest capacity 2.5 SATA internal drive is 8TB. It also claims it is No Fee storage, which implies you can actually access that storage conveniently, vis, your phone, at no cost. You cannot. You must pay for their $15/month service to access that data! You heard right. You pay for the unit, the storage, the Wi-Fi, but to unlock your recorded data, you must pay them monthly. This is as close to a lie as you can get! Also, even if you were willing to pay that fee and almost $1,000 for the 8TB drive, it is not practical to do so. Why? The only reason to have all that storage is to record as many days of continuous recording as possible. If you have, say, 8 cameras all using a mesh network to get the data to the homebase unit, that is heavy traffic and not workable unless you have all your nodes connected via Ethernet cable. So do your homework before you commit. If you don't need continuous recording and only care about live camera feed, and you want a convenient alarm system, then this is a pretty good system. It is easy to set up, you can label each entry sensor and see which are open at any given time. It allows you to group devices like motion sensors and entry sensors to, say, turn off notification from motion sensors when you are at home. I have one battery camera, and the solar panel keeps it charged well- each time I check the battery is full. When you tap on the camera, it reliably takes only about 3-5 seconds to start streaming, and the pan/tilt responds within about a second.

The Eufy HomeBase works very well as the central hub for managing multiple security devices. Setup is straightforward, and it keeps everything connected and running smoothly. The local storage feature is especially convenient and helps avoid extra subscription concerns. Overall, it’s a reliable and user-friendly system hub that improves the overall Eufy experience.

Within the last 6 months I've had nothing but issues with eufys software and specifically the homebase 3. I don't think the hardware in this is capable of handling what the software is trying to get out of it. My home base constantly loses connection to devices, will at times be unable to load any of my cameras and within the last 6 months records blurry videos that smear as objects move by. Picture this, you get a notification that someone has been spotted, then your doorbell rings. You try to open the notification to see who it is, but you can't connect to your camera to load the video. The doorbell rings again so you try tapping the doorbell notification and it doesnt load. Someone has been standing at your door now for 30 seconds and you have no idea who it is, do you open it? It's the entire point of a security system, to be able to record and view footage quickly and clearly. Within the last 6 months I've noticed a number of problems. From about January 2026 to March 2026 all of the cameras I own ( 2 S220's, 2 S340's, doorbell and S4) all had issues with battery. Homebase 3 updated and was causing every camera to ping it's sensors non stop. I had just purchased the S4 and the battery was fine for about 2 weeks until the home base updated, and then my fully charged, sitting in the sun S4 would lose full battery in 16 hours with minimal recording. Every camera I owned was affected and draining constantly, but not nearly as fast as the brand new S4. Eufy eventually pushed out a new update to fix the issue but there was a good two month period where I essentially didn't have a camera system because they would lose a charge within one business day. Since December 2025 my videos have been inconsistent. I manually set recordings to 2 minutes and not to end early. Lots of videos are random intervals, 54 seconds, 1 minute 20 seconds etc. When you go to watch the video it starts out okay, then starts skipping, essentially deleting 2 seconds out of every 1 second. This is exceptionally frustrating when someone you don't know is at your house, or is walking by that shouldn't be there, and your video evidence is essentially useless. I had an instance where I was working in my backyard and dropped a small tool I couldn't find. I thought hey why don't I just watch the camera footage to see exactly where I had it last and can help find the tool. Went to watch footage and the video it recorded showed 1 second out of every 3 and skipped past where I had the tool. Worthless. For whatever reason, in the last few weeks I've noticed that certain clips aren't being recorded at all. I got a notification there was a pet spotted in my backyard, so I walked out to see what it was and found a cat snuck in through my fence. It left, I went to check the video and it wasn't there. Never recorded, never saved. Gone As of December 2025 when the cameras record, the motion in th video smears. It's most noticable on the S4 camera, but all of my cameras do it. So some solicitor is walking up to your front door, and the only video you have recorded is a big smear moving across the screen, then it snaps back to clarity where a few seconds later it smears again. This is currently unresolved and has affected all of my cameras since December. It's likely from the homebase. I have 5 cameras, the doorbell and the S4 at my home, spent tons of money and the software seems to only be getting worse. There is clearly an issue with the homebase 3 that isnt being addressed here and I'm tired of hoping things get better. I'd really like to see some results.

Excellent and required for your eufy home setup for security. I can't say enough good things about these guys. In the beginning I had connectivity issues and they respond immediately inside the app they'll email you, I'm very happy with it I have a drug dealer in criminal living next to me in my apartment building and I had one of his people trying random keys in my lock I couldn't believe it so I got my whole home set up eufy and it's been amazing a piece of mind is back I can leave the house again without worrying someone's going to break in I have two devices connected to mine I had such a good experience with my eufy doorbell and the home base I expanded and got a pan and tilt internal camera that can continuously record and you can manage all this from the home base. Like I said I can't say enough good things about these guys I just had a really bad traumatic heart surgery a while back and I wasn't in fighting form and I live in an area that's kind of questionable as far as the people living directly around me this is brought a lot of Peace of mind to my life there's so much functionality here I can't go through it all it's amazing you can expand the storage so I got an SATA drive I think I went with the two terabyte for a good price it slides right in so expanding is not a problem and the best part is the people will reach out to you if you have any trouble with it like they are good about it. There are no monthly bills you can opt for things like a video archive so you can continuously record and you can even get 24-hour monitoring but you really in my opinion you don't need to go that far with it just buying this you can integrate it into your home Wi-Fi and you can monitor it yourself when you're away through an app and like I say it doesn't cost a cent won't you buy it you're set up that's what I like they put you in charge now I opted for a year of off-site storage and it was pretty inexpensive I think was a few bucks for a whole year and like I said that's an option you don't even got to pay anything once you got this if you got a Wi-Fi in your home you got it under control you can sit for like all kind of things different profiles so how all of your security items will behave like how they behave when you're away how they behave when you're out of town how they behave when you're home and you can program it all these different ways and it's a pretty straightforward situation once a very small learning curve I'd say when you're into the heart of day two you'll have it pretty much figured out and mastered by day three and that's not just on it 24/7 when you first get it you're going to you're going to learn it of course but in a couple days you're going to have the whole thing set up and you'll be a heck of a lot more secure you can literally watch your cameras live while you're in the store away from your home, you can flip between camera feeds like I have one inside and one on my door I want it all through the home base 3, and I'll just check the door check inside it is it good thing. Very happy customer and I have and do recommend it to my friends and family. It's like ring but without having a monthly fee pretty Sharp

Easy to set up. East to connect cameras.

素人でも接続が出来ました。

perfect

The product works as described and was easy to configure with my S340 eufy cameras.

Excelente producto, llego en 24hrs Sellado y nuevo 100%

Great upgrade from the older model. Connected to all cameras & doorbell with no issues. Expandable storage is great option.