Question 1

The platform the babies sit on keeps springing back when trying to reset. What are we doing wrong?

Accepted Answer

Thank you for your question.  Please ensure that the bottle is removed before resetting the latch. If the bottle is still attached, the latch will not lock into place.
If you are still having difficulties, please contact us directly at info@moosetoys.com.
Many thanks
Moose Toys

Question 2

How do you reuse once babies born? I can't do it can anyone help?

Accepted Answer

Hello

Thank you for your question, in order the repeat the reveal again and again, please follow the below steps:

1. Ensure Plush switch to the 'ON' position and back to 'Oven' position.
2. Place the plush back into the oven.
3. Raise oven shelf up until it clicks into position.
4. Store the toy dough in storage bad provided to extend life.
5. Go back to Bake

We hope the information above will be helpful, if you have other questions, don't hesitate to contact our customer service team on info@moosetoys.com

Kind regards 
Moose Toys

Question 3

How do you reset it so the babies can be born again?

Accepted Answer

Thank you for your question.  Once your babies have been born for the first time, you can reset your hutch so the babies can be born time and time again :)
You need remove the bottle from the side of the hutch, pull the hutch latch across to close it, add your babies to the top of the hutch and each time you click the bottle into place, your babies are born again !   Please don't hesitate to contact us directly at info@moosetoys.com if you have any further questions.
Many thanks
Moose Toys

Question 4

Why does the water bottle leaks on the floor ?

Accepted Answer

Thank you for your question.  It is super important to ensure you only add the recommended amount of water. If the water is over filled or topped up, the water will leak.
If you require any further information, please contact us directly at info@moosetoys.com.
Many thanks
Moose Toys

ASIN	B0BQNPV2TW
Age Range Description	Kid
Best Sellers Rank	48,808 in Toys & Games ( See Top 100 in Toys & Games ) 481 in Kids' Play Animal Figures
Brand Name	Little Live Pets
Colour	Multicolor
Customer Reviews	4.6 4.6 out of 5 stars (3,775)
Global Trade Identification Number	00630996265109
Included Components	"1 x Hutch Playset 1 x Mama 2 to 4 x Surprise Babies 2 x Baby Accessories 1 x Water Bottle 1 x Feeding Accessory 1 x Paper Nesting Material 1 x Birth Certificate 1 x Instruction Booklet"
Is Assembly Required	No
Item Dimensions	9 x 14.5 x 12.5 centimetres
Item Type Name	Little Live Pets - Mama Surprise Minis: Lil' Mouse
Item Weight	0.33 Kilograms
Manufacturer	Moose Toys
Manufacturer Part Number	26510
Manufacturer Warranty Description	Manufacturers warranty
Manufacturer recommended age	5 - 12 years
Material Type	Thermoplastic Rubber, Polypropylene, Acrylonitrile-Butadiene-Styrene Copolymer
Model Number	26510
Number of Packs	1
Number of Pieces	11
Set Name	Mama Surprise Minis: Lil' Mouse
Size	Small
Theme	Dolls
Toy Figure Type	Play Figure
UPC	630996265109
Unit Count	1.0 count
character	Mama Surprise Minis

Mama Surprise Minis, Feed and nurture a Lil' Mouse Inside their Hutch so she can be a Mama, She has 2, 3, or 4 Babies with Surprise Accessories to Dress Up the Babies,

Description

Specifications

Common Questions