ULTRALOQ U-Bolt Pro WiFi Smart Lock with Door Sensor, App Remote Control

Let me take a moment to give a real review for anyone on the fence about buying this product or similar. After a prior smart lock (not this one) left me locked out my home in the freezing cold having to decide whether it would be cheaper to pay the locksmith quote of $200 or just break the door or one of my windows---I looked around in depth for my next lock, vowing never to be locked out again. This ULTRALOQ U-Bolt Pro lock is where all of the extensive research and reading of reviews led me. I ordered it primarily for a couple of features that were upgrades to my previous lock--first and foremost the USB where you can charge the lock from outside in the event the battery ever runs out while you're outside of the home. Secondly, I really wanted the auto unlock feature through the app/phone as you approach the door. It was easily to install, and for those who've installed locks before, it's the standard quick installation--nothing complicated or unique. While everything worked well and was easy to set up, I initially had an issue with the auto unlock feature not working as anticipated. (which again, was one of the main reasons I purchased this lock). Let me tell you, this company's customer service is through the roof top tier excellent. Unhappy about my feature not working--I vented and made a post in the community forum on their website, not even asking for anything, just venting. Well, they quickly responded and were suddenly emailing me really wanting to help resolve the issue for me. Ultimately, they sent me a replacement part, which did require uninstalling the previous part to install the new part---but I could appreciate that they were being proactive and checking in on me every step of the way. (and again, the installation was so easy in the first place that it wasn't too involved to replace.) Well let me just say, that did the trick and I am now consistently enjoying arriving to the home where the door has already unlocked for my approach. Great product, with a great team behind it. Initially I was going to give 4 stars for having the snafoo and needing to replace the part, but I think superior customer service to resolve an issue for a customer should be worth all 5 stars as well! (Bizzare things happen with all products sometimes, it's how a manufacturer responds that is remembered most)

I put these locks on the front and back door of my house and my garage door. I've been very happy with how well the thumbprint reader reacts, the ease of using the numerical buttons and the convenience of seeing the lock status on the app. I've had these longs for 2 years now and they are my favorite smart locks. One did have a piece malfunction and when I reached out to customer service they quickly mailed me a replacement part.

So far so good! I have hurricane impact doors that have the hurricane lock about 5 inches above the deadbolt. This made finding a smart lock that would fit difficult. Luckily the U bolt pro was the perfect size and highly recommended. It’s been a few days and everything is working great. Easy to install, maybe 30 minutes, and easy to program. I had the whole family of 6 programmed with fingerprints within an hour of installing. So far the fingerprint scanner has worked every time. I will update if anything but at this point I love it!

This is a pretty good smart lock. You can set it to lock the door when you leave automatically. It can also unlock the lock for you when it detects you have arrived home. This feature seems to work well for my wife but spotty for me. We also setup finger print and lock code access. That also all works pretty well. The issue we we have had was with the door lock sensor. After about two weeks this stopped working. I attempted to fix it a few times but did not get very far with it. I then figured out a week or two later it was a battery issue as the whole unit died. Once the batteries were replaced that worked again. Issue is it only had batteries in it for 3 or 4 weeks at max since install. It also has some good customization options. Installation was pretty easy, although I found it needed to be very careful when installing each screw as it did affect the locks ability to close. I had to get in there with a chisel and clear some material out to make sure the bolt closed freely. If yours has issue closing check with the door open to ensure it is not a fitment issue between the door/lock/frame. I did reach out to customer support with some of these problems and I found them very responsive and helpful.

Update: After posting this review, U-tec reached out to me via email and asked for one more chance to make it right. They actually said they would "do whatever (troubleshoot, replacement, etc) to solve the problem for me ASAP." I researched the locks they have and I knew I wanted a matter certified lock since the connection didn't work with my homey pro. I requested their new lock that has this and UWB. They responded that they're not able to give me this lock. This is the 2nd time I've requested a different lock (a different lock each time) and a 2nd time I was told no. Why did they reach out and commit to making it right if they refuse to do that?? They didn't offer anything else and they only seem to respond by email at like 3am. Their customer service has promised great service but they refuse to even stand behind their product that I've only had 6 months. One of the more disappointing and frustrating experiences I've had in a long time Original review: I've had this lock installed for 6 months. I'm a fairly big smart home enthusiast and have tried connecting this device through an Amazon Echo, SmartThings, and IFTTT. I even have Homey Pro, which connects to virtually everything but I've had no luck getting this lock to consistently work. Installation: Thankfully no issues with installing the lock and for the first month or so I'd say it worked exactly as I expected. Complaints: It started by my door not auto locking. So at random times I would check my front door or leave through the front and the door wasn't locked. This was not a previous issue so I wasn't sure why it broke. I pulled up the app and discovered the lock was no longer connected to Wi-Fi. I have a Gateway Eero Pro 6E router, as well as 2 mesh Wi-Fi extenders plugged in to ensure there are no weak spots or issues with coverage. I have cameras installed further away above my garage and a bird feeder in the middle of my backyard that don't that any issues with a great connection. Despite trying repeatedly for months I've been unable to get the Wi-Fi connection stable. That's means the lock is reliant on Bluetooth. I would try for sometimes an hour or more a day to find work arounds or a different solution. I would hide the 5ghz bandwidth so only 2.4 was visible but it didn't make any difference. I tried removing the lock and re-adding it and no luck. Finally I factory reset it and once I did that the U-tec app couldn't find the lock any longer. I tried uninstalling and reinstalling the app, the lock, and other apps to control the lock. At this point I had no ability to control the "smart" lock. I reached out to customer service who insisted I try all the same things I already had. I requested they send me a new lock but they instead offered to send the interior portion of the lock. They promised I'd have it within 5 business days. I received the lock after more than 2 weeks. I installed the new part and the app was successful in finding my lock. Unfortunately it still wouldn't connect to the Wi-Fi I have a long running chain open ticket with customer service. I requested they send me a new lock or a refund. They tried to continue troubleshooting with me, even asking me to disable my WPA3 setting on my router, which reduces the security of my network. I told them no and again this time requested a new Ultraloq model that is matter compliant and is the exact same cost I paid for this lock. I was told no. I asked for a refund so I can look for a better lock elsewhere and was told no. I reasoned with them that if they would give me a solution that works I would stay a customer but otherwise I would have to find a new brand with a better product. They refused again. I asked to speak to a supervisor and they refused to accommodate my request. So now I know no other option than to buy a new smart lock and forfeit the $150 I wasted on Ultraloq, not to mention all the hours and frustration. One thing for certain, I will never buy another product from them again.

The U-Bolt Pro that has the full green circle light indicator is the BEST model that ULTRALOQ offers. The full green circle gives you an instant indicator that your print was successful and is easily seen in all conditions. The newer model lock that has the small green check mark is a downgrade from the older model. The green check mark can't be seen in bright areas and it's frustrating to use in the daytime. I hope ULTRALOQ keeps the older U-Bolt model that has the full green/red circle around the lock. It's a satisfying action to see the green circle appear and know your print was successful. These are the best smart locks out there and I will continue to use these unless ULTRALOQ changes their locks to the small green check mark. Customers want the big full green/red circle. Make this feature your signature item of your locks and you will stand out from your competitors. I love the hidden key feature of the U-Bolt. The auto lock feature is a great idea but has some issues from time to time where the feature will stop working, but I just reset in app and it starts working again. I use rechargeable lithium batteries and they work well, but I keep and extra set of batteries fully charged on standby to swap out when needed. Takes a little effort to maintain the batteries but benefits of this smart lock definitely outweighs the effort and maintenance of batteries. I can lock/unlock via the app, which is awesome. I absolutely LOVE the biometrics fingerprint method of unlocking. My wife and I prints are stored and SUPER convenient to unlock via fingerprint. I don't want to go back to any other method. Fingerprint is very accurate and super convenient to the user. And this lock also has number keys to use as a backup with an additional hidden key feature. This lock has EVERYTHING you need. I highly recommend this U-Bolt Pro older model that has full green/red circle light over the newer model that has the small green/red check mark light. Please ULTRALOQ go back to using the full circle light. I want to see newer models but with the full circle light.

I've bought a number of these over the years and they're always excellent. You can always check on your phone if worried you forgot to lock it, check the status, and lock or unlock to let someone in or keep them out. It works well and best of all if you're more than a quarter mile away or so, when you come home, it unlocks for you automatically. I had one problem with one--- they didn't even ask when I bought it, they just shipped out a new one-- pretty amazing. By way of contract, I used to buy Schlage -- they never answered my emails and I never got a live-body on the phone. My guess is they're just monetizing the brand at this point. There's no contest -- this is the better product and the better company.

Update 6/21/21 Just purchased a 3rd Ubolt Pro but this time with a WIFI bridge. The dead bolt on this new one is phyisicaly different from my other two which suggests this company is continuing to improve on there product.. Connection through internet is not the fastest but so far reliable. Fortunately for me since purchasing this 3rd Ubolt I found that my 2nd Ubolt that had the constant blinking when unlocked was actually a malfunction. Blinking while unlocked should only happen when auto lock is enabled. (Doesn't state this in in manual). I suppose this explaines why that Ubolt's battery wasn't lasting long. That lock was fixed by a manual firmware update that was provided to me after I inquired about the lock's blinking behavior. I no longer use these in Stand Alone mode. They are much easier to manage using the app. My 2 older locks are going strong and I am hoping this new one will do the job just as well. Ultraloq customer service is quick to respond even though it is through email. They have not had any trouble resolving any of my issues. Great product and company! Update: 1/6/21 I wanted to wait a bit before updating to make sure the replacement part held up... So a little over 1 month after installing the flat buttoned version it failed. The fingerprint reader died but the physical buttons and of the key still worked. I sent a warranty repair request via email to the company and recieved a replacement part within a few days to a week. Response time was quick and painless. So far so good with the replacement fingerprint reader. Ill keep updating if anything else goes wrong. ------------------------- Original review: Its such a good lock I bought a second one. To my suprise the second one is physically different. There obviously has been a hardware update. But there is no mentioned of it on the manufacturer's website or the Amazon website. I included pictures of both locks. I'm assuming the lock with the indented inside handle and clear plastic number buttons is the older version and the one with the flat inside lock handle and black rubber numbers is the new version. Both locks are packaged with the same clear button version pictured on the box. Aside from the physical differences they also have firmware version differences. The clear button lock has a version number of V1.51 and the black rubber button is V1.55, both show to have the latest firmware when using the phone app. They work the same on the app and in standalone mode. The only functional difference I have noticed is that the black rubber buttoned lock flashes a red light every 3 to 5 seconds when in the unlocked position. The clear buttoned one does not flash its light when left unlocked. What interested me most was the finger print reader which works incredibly well and fast. I primary have these locks on standalone mode and have no interest in remotely unlocking from my phone, but I did play with the Bluetooth phone app and it does work fast and easily works within 30 feet very reliably. I really wish I knew there were two different versions because I do like how the other one flashes while unlocked. It is hard to see the lock position at night with dim light due to the whole thing being black but the red light makes it very clear it is open. I am hoping both versions of this lock are equally durable and last for many years, only time will tell. Over all at the moment I feel this is a good buy no matter which one you end up with.

I purchased the ULTRALOQ U-Bolt Pro WiFi in September 2025, and it has been a game-changer for our home. The installation was easy, and the fingerprint ID and auto-unlock features work flawlessly. My child is especially happy that he no longer needs to carry a house key or take off his gloves to unlock the door in -15°C weather! Unfortunately, during a home renovation, our contractors accidentally broke the door sensor. Since I am located in Canada, I was worried about finding a replacement part, but U-tec’s customer service was incredible. I spoke with a very friendly representative who understood the problem immediately. Even though I am outside the US, they went above and beyond to ship the replacement sensor to me. Everything arrived perfectly, the part fit exactly, and our lock is back to working 100%. It’s rare to find a company that supports its customers this well after the sale. Highly recommended both for the quality of the lock and the professional service!

Entrega muito rápida! Recomendo

Chulada de cerradura, configure con huella para varias personas y trabaja súper bien, configure el sensor de cierre y no me preocupo de dejar la puerta abierta, la súper recomiendo

I bought this lock, it seemed to work fine for a few months. When it unfortunately stopped working during the warranty period I was told that despite them delivering the original to me in UAE, the warranty only applies if I have an address in the USA. I had no choice but to pay extra money to get them to send me a replacement. I’ve been waiting since July and I still don’t have the lock or any confirmation it has even been sent. So if you are buying this lock for the warranty or customer service then you will be sorely disappointed.

This is a premium product for a not-so-premium price. After doing a lot of research I chose to go with the Ultraloq U-Bolt - the instructions were so easy to follow. It's important to note that I had to do very little modification on my door to get this thing up and running. It is a standard deadbolt lock so you simply have to replace your old mechanical bolt with this bolt. I think it took me 30 minutes. The app was so easy to use and super user-friendly. After installation you're fully functional with fingerprint unlock, code unlocks and Bluetooth unlock. I think the BlueTooth unlock is pretty incredible. I go out for my dog walk every day, several times a day. All I have to do is close the door and it auto-locks behind me, then when I come home, it geo-locates me and automatically opens the door when I get home. I think this sophisticated system can be twice as expensive for the convenience and quality of the product. I highly recommend this product. I'm thinking of Bridge because it's so convenient - but I'm not sure if I need it. Are you still reading this? Buy it already!