I bought this product 34 days ago and now it stopped working. Return window is closed. What should i do? Anyone else had same issue?

Same scenario, bought for my wife for Christmas 2022, stopped working in late January, contacted the company via their customer service email site. NO RESPONSE!! Good Job Amazon another rip off.

Just received all the way up at 9 and isn’t even hot! Anyone else ?

Terrible just received and doesn’t get hot it’s on the highest level 9 and it is barely warm :( return

Do the heating elements extend to side of neck or just in center? I have left side neck pain.

I took mine out to actually feel it. It does have a place on each side where there are 2 wires. I was having some bad pain with a left kink in my neck and this helped a lot in relaxing it out. I think it would also help if you turned it around and held the side of it up on your neck if you wanted more heat actually on the side of your neck. I think it is a great product for me.

What are the temperatures for each levels? How hot it can be?

I don’t know what the temperatures are for each level. No information is given for this. I always set my mine for level nine, and that works very well for me.

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Comfytemp Weighted Heating Pad For Neck And Shoulders, 2.2Lb Large Electric Heated Neck Shoulder Wrap For Pain Relief - 9 Heat Settings, 11 Auto-Off With Countdown, Stay On, Backlight - 19"X22"

Comfytemp Weighted Heating Pad For Neck And Shoulders, 2.2Lb Large Electric Heated Neck Shoulder Wrap For Pain Relief - 9 Heat Settings, 11 Auto-Off With Countdown, Stay On, Backlight - 19"X22"

Product ID: 564246242

Details

Brand
Comfytemp
Colour
Green
Heating Elements
1
Item Weight
365 Grams
Item dimensions L x W x H
58.4 x 49 x 1
Material
fabric

⏳11 auto-off timer with countdown

💪2.2 lb weighted wrap for deep relief

🔥9 precise heat settings

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Description

🔥 Melt stress away with smart heat and weighted comfort!

SMART SAFETY TIMER - 11 auto-off options with countdown ensure worry-free use during busy workdays or late-night relaxation.
WEIGHTED COMFORT DESIGN - 2.2 lb large wrap applies soothing pressure for enhanced muscle relief and calming comfort.
TAILORED THERMAL THERAPY - 9 adjustable heat levels deliver personalized warmth to melt away tension and pain.
BACKLIT CONTROLS STAY ON MODE - Intuitive backlight display and continuous heat option keep your therapy seamless and hassle-free.
ERGONOMIC FIT FOR NECK SHOULDERS - Generous 19"x22" size contours perfectly to your upper body, targeting key stress zones.

The Comfytemp Weighted Heating Pad is a premium 2.2 lb electric wrap designed for neck and shoulder pain relief. Featuring 9 heat settings, an 11-step auto-off timer with countdown, and a large 19"x22" ergonomic design, it combines customizable warmth with weighted pressure to soothe muscles effectively. Its backlit controls and stay-on mode offer user-friendly, safe, and continuous therapy ideal for professionals seeking targeted relaxation and recovery.

Specifications

ASIN	B08RNBCH6K
ASIN	B08RNBCH6K
Best Sellers Rank	#120,504 in Health & Personal Care ( See Top 100 in Health & Personal Care ) #535 in Electric Heating Pads
Brand	Comfytemp
Colour	Green
Country of Origin	China
Country of Origin	China
Customer Reviews	4.3 4.3 out of 5 stars (17,612)
Date First Available	16 September 2023
Frequency	60 Hz
Generic Name	Cramp Period Massager
Importer	Comfytemp
Importer Contact Information	Comfytemp
Item Dimensions	58.4 x 49 x 1 Centimeters
Item Dimensions LxWxH	58.4 x 49 x 1 Centimeters
Item Nype Name	Cramp Period Massager
Item Weight	365 Grams
Item Weight	365 g
Item model number	K9015
Manufacturer	Comfytemp
Manufacturer	Comfytemp
Manufacturer Part Number	K9015
Material	fabric
Model Name	Heating Bag Gel hot Water Bag
Model number	K9015
Net Quantity	1.0 Count
Number of Heating Elements	1
Number of Items	1
Number of Packs	1
Number of settings	6
Packer	GLOBLUX
Packer Contact Information	GLOBLUX
Product Dimensions	58.42 x 49.02 x 1.02 cm; 365 g
Special Features	Lightweight, Portable
UPC	610452860055
Unit Count	1.0 Count

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B/.227

Duties & taxes included

In stock

Sold byAmazon PanamaDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

Buyer Protection · Full refund if your order doesn't arrive as described.

Desertcart purchases this item on your behalf and handles shipping, customs, and support to Panama.

Secure transaction

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