New E4830 DuraXE Epic AT&T/Unlocked/Consumer Cellular/T-Mobile Flip Phone 16GB Rugged 4G LTE Black (2 Year Kyocera Warranty) Kosher NO Verizon

Solid phone

Had this phone for not even a year yet and the battery will not stay charged looking for some kind of support with us have not yet found someone to call us back

Customer service is key to any business and these folks delivered. Upon arrival, problems were encountered. No request for the unlock code and no service. Consumer Cellular is the provider and claimed that they did not support Kyocera phones, even after I had confirmed they did prior to this purchase. I contacted the seller who was very sympathetic, reassured that yes Consumer Cellular does in fact support this phone. They offered several options over several days via messaging through Amazon. None worked. Adding a new APN into the phone sounded like a good option, but the phone would not let me save said new wizardry. Frustration levels were high on my end after repeated contact with them and Consumer Cellular. The problem ended up being that there was indeed nothing wrong with the phone, Consumer Cellular had de-activated the Sim card from the old phone. Also a Kyocera from my time with AT&T they let me bring to their company. The new one activated on their system, but not on the phone. A new Sim was requested. Surprise! once received, Consumer Cellular contacted to activate it, the phone was then operational. My apologies that this is long, but after reading all of the negative reviews about this phone I thought it necessary. A kudos to Travis, who beared with me offering support and troubleshooting for days. I am very happy with this phone and would recommend it to others. Do not take your cell phone providers word that it is the phone and not their inabilities.

I like this phone, but there's some issues. - Just to clarify, this is not carrier unlocked. To get this phone completely unlocked, it requires having AT&T for 6months, and their customer service is horrible. Service is 0-2 bars for us and we live in a big city. - The ePTT feature is also no longer supported by either verizon nor AT&T, so this feature is useless. To be fair, the push to talk was a fun feature i looked forward to but it still would rely on cellphone service to operate, so there's no hard advantage compared to just calling whomever. - We would like it unlocked to switch to Mint mobile. With Mint its cheaper and better reception and customer service. Why I still like this phone. - Removeable battery and cheap to replace. - Only a camera that faces away from me when open. - No apps (i like my phones to be "stupid") - Endurable & Water resistant

Great phone for the elderly that do not want to use the newer smartphones. This one came and after a month of use had an issue with the batterry. Tried returning but was about 5 days after the return date. Fortunatley the seller helped me contact the Kyocera company which apparently phone has a known issue with the batterry. Kyocera sent me a new batterry in about 3 business days. Only issue is that if you do purchase defenitley contact Kyocera ASAP to get a batterry it WILL fail sooner or later. Other than that holds great charge has normal size for a flip phone and really simple to use.

I feel like I was misled on the battery life of this phone. Overall, I love this phone it met my expectations and it was exactly what I wanted except for the battery life. I did very careful research in deciding on a phone, so I'm a little sad about the battery capacity. I even bought an extra updated 2500mah battery, and that's the one I am using. Here's how the battery life works out. If you use this phone just for calls and texts, and your intentional with the battery management. Then you could possible get a week off of one charge. However, if you use any of the extra features like the radio or the music player, then you'll have to charge this phone daily. Then its charge is comparable to any other smartphone out there. Having purchased other dumb phones before, this phone feels bulkier and heavier than other standard dumb phones. I had hoped the extra size would translate into robust battery life, but that is not the case. I would say that other dumb phones are just as good as this one.

My husband is very hard on phones, he used to go through a phone a year or more (dumb phones only). This is the second Kyocera he's had, the first one lasted 4 years. He's a welder so he works in a machine shop and with it being on a belt clip it gets banged up quite a bit. The last one went through the washing machine a few times, down the stairs due to the belt clip breaking one or twice as well. The washer and dryer turned out to be too much but the only issues the last one ever had was the battery was clearly wearing out towards the end. Highly recommend these phones if you're similarly hard on yours.

Unable to get the phone unlocked, spent over 2 hours dealing with manufacturer and carrier. What a waste of time and money. DO NOT BUY! I have wasted hour with the seller, and Kyocera and get nothing. The Whiz Cell sent an email that said they would help. What a lie. They never return my messages It has been over 3 hours and nothing. I tried to call them but all I got was the phone is out of service. DO NOT WASTE YOUR TIME OR MONEY ON THIS LOUSY PHONE OR ON THE WHIZ CELL, BUY SOMETHING ELSE!