How can I troubleshoot if my dual monitors cannot achieve 4K@60Hz simultaneously?

This might be due to the bandwidth limitation of the laptop. You can take the following steps 1). Ensure that your laptops supports DP 1.4 first. 2). Lower your monitor's resolution or refresh rate. 3). Replace another high standard HDMI cable.

When I connect to more than 2 monitors with Mac, why do both monitors show the same image?

When 2 or 3 monitors are connected to Mac, the docking station can only support extending one monitor, and the other monitor can only copy the monitor you extended, which means it only supports AAAA or ABBB. Do NOT support differential display (ABCD)

Can the USB interface be connected to a wireless mouse? What is the operating distance?

The Logitech G602 wireless mouse needs to be used at a distance of about 0.8 meters when connected alone; when connected to a USB3.0 device at the same time, the mouse needs to be used at a distance of about 0.5 meters.

Fully operational. Shipping worldwide, on schedule.Customs & duties included in the price

Help Track order

Account Cart

Fully operational. Shipping worldwide, on schedule.Customs & duties included in the price

Help Track order

Account Cart

UGREEN Revodok Pro 313 USB C Docking Station 13-in-1 4K Triple Display Dual HDMI, DP, 10Gbps Type C Ports Dock 100W PD, Ethernet, 3.5 audio SD Card Reader USB Hub for Macbook Dell XPS Thinkpad

UGREEN Revodok Pro 313 USB C Docking Station 13-in-1 4K Triple Display Dual HDMI, DP, 10Gbps Type C Ports Dock 100W PD, Ethernet, 3.5 audio SD Card Reader USB Hub for Macbook Dell XPS Thinkpad

Product ID: 587350219

Details

Brand
UGREEN
Colour
Grey
Compatible devices
Dell XPS with
Hardware interface
3.5mm Audio
Total USB ports
5

⚡100W Power Delivery Charging

🔗10Gbps Ultra-Fast Data Transfer

🖥️4K Triple Display Support

Description

🚀 Triple your screens, triple your productivity!

ALL IN ONE HUB - 13 versatile ports including HDMI, DisplayPort, SD/MicroSD card readers, 3.5mm audio, and multiple USBs to future-proof your setup.
EXPAND YOUR WORKSPACE - Connect up to three 4K monitors simultaneously for ultimate multitasking and immersive productivity.
BLAZING FAST TRANSFERS - Experience lightning-fast 10Gbps data speeds via USB-C and USB-A ports for seamless file and media handling.
POWER THROUGH YOUR DAY - 85W USB-C pass-through charging keeps your laptop powered without sacrificing hub performance.
STAY CONNECTED EVERYWHERE - Gigabit Ethernet port ensures stable, ultra-fast wired internet for lag-free video calls and downloads.

The UGREEN Revodok Pro 313 is a premium 13-in-1 USB-C docking station designed for professionals seeking to maximize their laptop’s potential. It supports triple 4K displays, delivers up to 85W charging power, and offers ultra-fast 10Gbps data transfer speeds. With a full suite of ports including dual HDMI, DisplayPort, Ethernet, SD card readers, and audio, it’s the ultimate all-in-one hub for MacBook, Dell XPS, Thinkpad, and other USB-C laptops.

Specifications

ASIN	B0C1Y8RPG7
Best Sellers Rank	#15,701 in Computers ( See Top 100 in Computers ) #112 in Laptop Docking Stations
Brand	UGREEN
Color	Grey
Compatible Devices	Dell XPS, Thinkpad, Laptops with USB-C port
Customer Reviews	4.0 4.0 out of 5 stars (369)
Global Trade Identification Number	06941876219780
Hardware Interface	3.5mm Audio, DisplayPort, Ethernet, HDMI, MicroSD, USB
Item Dimensions L x W x H	12.1L x 2.7W x 1.2H centimeters
Item Weight	0.34 Kilograms
Manufacturer	Ugreen Group Limited
Mfr Part Number	15978
Model Number	15978
Number of Ports	13
Smart Home Compatibility	Not Smart Home Compatible
Total Number of HDMI Ports	2
Total Usb Ports	5
Unit Count	13 Count
Warranty Description	All UGREEN Products are covered with the 24-month Warranty and 24-hour customer service.
Wattage	100 watts

Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

Trustpilot

TrustScore 4.5 | 7,300+ reviews

Vikram D.

The MOLLE sheath is of exceptional quality. Very happy with my purchase.

2 weeks ago

Yusuf A.

Fantastic experience overall. Will recommend to friends and family.

1 month ago

View all Trustpilot reviews

Shop Global, Save with Desertcart

Value for Money

Competitive prices on a vast range of products

Shop Globally

Serving millions of shoppers across more than 100 countries

Enhanced Protection

Trusted payment options loved by worldwide shoppers

Customer Assurance

Trusted payment options loved by worldwide shoppers.

Desertcart App

Shop on the go, anytime, anywhere.

Trustpilot

TrustScore 4.5 | 7,300+ reviews

Farhan Q.

The delivery time was excellent, and the packaging was secure.

2 months ago

Yusuf A.

Fantastic experience overall. Will recommend to friends and family.

1 month ago

View all Trustpilot reviews