Never Lose An Employee Again: The Simple Path to Remarkable Retention
Product ID: 606206775
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A WALL STREET JOURNAL BESTSELLER If keeping employees is a challenge for you, Never Lose an Employee Again offers a proven framework for increasing retention, engagement, and in the process, profits. Joey Coleman, one of the world's leading experts on employee experience, reveals practical strategies that will teach you exactly how to recruit top talent, bring them onboard successfully, and keep them engaged while they produce remarkable results for years to come. Finding and keeping quality employees is one of the greatest challenges facing businesses today. With more people quitting their jobs each month than ever before and employees demanding flexibility, freedom, and advancement, companies are struggling to build a foundation with new hires that leads to long-term commitment. To effectively combat the hiring crisis and remain competitive, business owners and managers must design an employee experience program that begins on day one. In Never Lose an Employee Again , Coleman offers a step-by-step playbook for creating a retention plan with long-term success. With more than fifty proven case studies from organizations on seven continents, Coleman details how you can forge a relationship with your people during each of the eight phases of the employee journey. For each phase, Coleman walks you through the six forms of communication integral to success (in-person, email, phone, mail, video, and even gifts) so you can better connect with your team. You’ll learn how to: • write job descriptions that attract the right candidates (and plenty of them); • counter the “hire’s remorse” that every employee feels (yet few businesses ever address); • welcome someone on their first day in a way that will leave them talking about it years later; • acclimate your people to get them up and running faster and more effectively; • re-engage your existing employees to turn them into raving fans; … and much more. Never Lose an Employee Again will reshape the way you think about recruiting, hiring, onboarding, and retaining quality team members–whether you are an owner looking to hire your first few employees, an organization hoping to redefine an industry, or an enterprise that needs to keep growing on a global scale. Review: Great book - Great book for anyone who employs people Review: Damaged book. Good book though - Great book but book came damaged in the box. Like it had been used. When I paid for a new one
| Best Sellers Rank | #419,492 in Books ( See Top 100 in Books ) #415 in Human Resources #2,704 in Management #15,933 in Analysis & Strategy |
| Customer Reviews | 4.7 out of 5 stars 59 Reviews |
A**S
Great book
Great book for anyone who employs people
R**A
Damaged book. Good book though
Great book but book came damaged in the box. Like it had been used. When I paid for a new one
D**M
Must read for employee retention
I've owned an accounting firm for 19 years and have had loyal team members until Covid hit. I then went through a period of time where my turnover rate was 75% - yikes and ouch. Now that pandemic is over, I aime to fix our turnover rate. I've been consuming books on leadership, but ran across this book. This is a MUST read! The ideas laid out in the book show how different the landscape is and how I must change as a firm owner. It's filled with ideas from the start of the process - interviewing goes on to on-boarding, training and even gives ideas on how to off-board people that continue to be your champions. Thank you Joey for writting such a book filled with ideas that will help me with my goal to get to 10% turnover rate. Donna Lim
S**G
Easy read
A quick read that gives loads of real world examples.
D**W
Incredible Book - Improve your employee experience watch your profits rise
The employee experience statistics are grim. Did you know a survey from SHRM found that across all industries the average annual turnover rate was 30 percent. Then combine that with various studies estimating the cost to replace an employee at 1 to 3 times the employee annual salary. You are leaving money on the table if you are not creating an enjoyable employee experience. Thankfully Never Lose an Employee again shows you how to reduce turnover and create an enjoyable employee culture. Joey provides multiple case studies and lays out how businesses have created amazing employee experiences throughout the employee journey. If you are a business owner or in charge of hiring, buy this book and see your profits rise. It's worth your time!
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