Why isn’t my USB-C cable working with my monitor?

First, if your device does not support DP Alt mode, it will not work properly. Second, check that the drivers for your monitor and device are up to date.

Why is charging slow?

Please check if your adapter supports the PD3.1 EPR fast charging standard and if its maximum output power meets or exceeds your device's requirements.

Why can't I achieve a transfer rate of 20Gbps?

For 20Gbps, both your computer and the connected device (like an SSD) must support the USB 3.2 Gen 2x2 standard. If either device only supports 10Gbps (USB 3.2 Gen 2) or 5Gbps (USB 3.2 Gen 1), the speed will drop to the lower rate.

Why doesn't the monitor's video output reach 4K or 8K?

The USB C port of your devices must support DisplayPort Alt Mode. 4K@60Hz is widely supported. For 8K, both your laptop and monitor need DP 1.4 with DSC compression. The cable is capable, but the devices set the limit.

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Silkland USB 3.2 Gen 2x2 Cable 20Gbps 5K@60Hz, USB C to USB C Cable 240W, Video Cable Compatible with Galaxy S24 S23 Ultra, iPad Pro/Air, MacBook Pro M3, Monitor, 1M

Silkland USB 3.2 Gen 2x2 Cable 20Gbps 5K@60Hz, USB C to USB C Cable 240W, Video Cable Compatible with Galaxy S24 S23 Ultra, iPad Pro/Air, MacBook Pro M3, Monitor, 1M

Product ID: 680802858

Details

Brand
Silkland
Cable type
USB-C
Compatible devices
Laptop Monitor
Connector type
USB Type C

⚡240W PD Fast Charging

📺5K@60Hz Ultra HD Video Output

🚀20Gbps Thunderbolt-Speed Data Transfer

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Description

⚡ Power, Speed & Clarity — The Ultimate USB-C Upgrade You Can’t Afford to Miss!

UNIVERSAL USB C POWERHOUSE - Seamlessly connects all your USB-C and Thunderbolt devices from iPad Pro to Dell XPS—one cable to rule them all.
RUGGED NYLON BRAIDED DURABILITY - Engineered to survive 45,000+ bends with premium aluminum shell and anti-interference copper core.
BLAZING FAST 240 W POWER DELIVERY - Charge your MacBook Pro or Galaxy S24 at lightning speed with built-in E-Mark safety.
CRYSTAL CLEAR 5 K VIDEO STREAMING - Experience flawless 5K@60Hz or 2K@165Hz video output for ultra-sharp presentations and binge sessions.
THUNDERBOLT 3 4 COMPATIBLE 20 GBPS SYNC - Transfer massive files in seconds—perfect for busy pros juggling large media and docs.

The Silkland USB 3.2 Gen 2x2 Cable delivers ultra-fast 20Gbps data transfer, supports stunning 5K@60Hz video output, and provides up to 240W power delivery with advanced E-Mark protection. Built with rugged nylon braiding and premium materials, it ensures durability and universal compatibility across the latest USB-C and Thunderbolt devices, making it the essential cable for professionals demanding speed, reliability, and crystal-clear visuals.

Specifications

ASIN	B0D44Q73JP
Brand Name	Silkland
Cable Type	USB-C
Color	Grey
Compatible Devices	Laptop, Monitor, Smartphone, Television, USB C Hub/Dock
Compatible Phone Models	iPhone 15/Plus/Pro/Pro Max, Galaxy S24/S23 Ultra, Huawei Mate 60 Pro/P60/P50/P40, Pixel 7/6 Pro
Connectivity Technology	USB
Connector Gender	Male-to-Male
Connector Type	USB Type C
Country Of Origin	China
Customer Package Type	FFP
Customer Reviews	4.7 4.7 out of 5 stars (1,697)
Data Transfer Rate	20 Gigabits Per Second
Frequency	60 Hz
Indoor Outdoor Usage	Indoor
Item Length	3.3 Feet
Item Shape	Round
Item Weight	0.05 Kilograms
Manufacturer	Silkland
Maximum Current	5 Amps
Maximum Voltage	48 Volts
Model	S3503
Model Name	S3503
Number of Items	1
Number of Pins	24
Other Special Features of the Product	20Gbps Data Transfer, 240W Fast Charging, 8K/5K/4K Video Output, Rugged Nylon Braided, Universal Compatibility
Outer Material	Nylon
Part Number	S3503
Recommended Uses For Product	Connecting USB-C laptops to USB-C monitors, fast charging of devices like MacBook Pro, iPad, and smartphones
Specification Met	USB-IF, PD
Unit Count	1.0 Count
Wattage	240 watts

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Sold byAmazon PanamaDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

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Desertcart purchases this item on your behalf and handles shipping, customs, and support to Panama.

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