ECOVACS GOAT O500 Panorama Robot Lawnmower 500㎡, Auto Mapping, Setup-free, LiDAR-Enhanced Panoramic Visual Navigation, Pass 0.7m path, Customized Mowing, Edge Precision Mowing, 45% Slope

I don't normally bother leaving a review on anything i get from Amazon (its just a shop !), but there weren't too many to help me decide when i was looking for a replacement for my old one.I've been using a cheaper robot mower for the last 4 years, so i was already 'sold' on the idea of a 'cute' little robot helper running around the back garden.The old one was had started having issues with the boundary wire, which was really the only issue i ever had with the old one, so this year, i got it out of winter storage, plugged everything back in, then was pleased that the 'loop' was fine (the first time that's happened !). It ran for 2 weeks, then failed, so i was looking at replacement parts, but they were going to cost over half the price of a new replacement, so i started looking at what Amazon had to offer. The old one was £150 more than i paid for it 4 years ago, but for a little more, this one was available which was claiming that it didn't need a boundary wire ! Wonderful.I've had this for two days now.The setup was pretty straightforward, get the base station out of the box and put it somewhere with a bit of space either side (and within range of power and wifi), then power the robot on, create a security pin, then download a firmware update. The update took about 10 to 15 mins, then it was 'mapping time'.The auto-mapping function is very good, it found 90% of the boundary by its self (just needed to help it manually a few times at the more difficult bits), then it went for a quick run around the garden to map the bit it'll cut, to check for any obstacles, then it went home, and it was done. I don't have a particularly large garden, and it's basically a rectangle, so the whole set up was about 45 mins.It did the first scheduled cut yesterday morning, and it's fantastic. It cuts in straight lines, and it's quick! My whole garden was done in about 3 hours, and considering the old robot failed 3 weeks ago, the grass was fairly long.Over all, i'm really impressed. It's definitely an upgrade over the old, random robot i was using before, and it does a much MUCH better job.

The media could not be loaded. Well, it has taken me a whole day to understand everything. First of all, the RTK can be mounted on a fence, the RTK does not have to be in the direct site of the lawnmower when it is working. The RTK is on my back garden fence and the lawn mower mapped my back garden, my front garden and the front gardens of the neighbours on my either side. The RTK setting tells on the map sections whether the areas are covered. Well it has not failed to return to dock, edge mowing is good if there are no tall objects on the other side of the edge. The robot is powerful and push with force to overcome dense grass. It mows my back garden to 3cm in one go, after 3 weeks of not mowing. It has never get stuck, you can edit map, create paths and add multiple zones (A 200cm back garden divided in 2 zones and 3 front gardens, mine and neighbours) Attached is the mower dealing with my neighbours front garden and the RTK on fence.

The media could not be loaded. These are getting better, this would work for 90% of uk gardens, the goat is a determined robot. I have tried two before this costing more money and this wins hands down. where other robots tipped or went on uneven ground they would stop, this stopped bleeped and took another route. Don’t get me wrong this would tip up. See videos of my lawn if very steep and uneven but managed it.Negatives1. Did not ship with uk plug, so could not waterproof and adaptor and plug in a weather box.2. it wanted to auto join areas together. These areas I had mapped avoiding areas but then joined together to waste the effort. Instead it wanted you to route areas to exclude, but these areas are tricky to route around, if you get one error you have to start again, normally tricky areas are prone to error.3. I build a bridge to join to lawns over a stream twice as wide as robot, but each time it did a pirouette on the middle of the bridge so could not trust it. It made it across 1 out of 3 times.Advantages1. Determined; it would try different angles if struggled2. Cutting stripes could be chosen3. Speed could be set4. Mapping was easy, but needs app to be better to support drawing areas/ excluding areas

The mower arrived with a EU plug and no UK 3-pin plug, making it unsafe and unusable out of the box in the UK. I contacted Ecovacs through their app but received no reply. It took a week to get a response via email, and even then, they did not accept responsibility or offer any apology—just sent me a link to purchase the correct plug separately.I spent around two hours installing the mower: locating best position, and bolting the RTK unit to a pergola, screwing down the charger on the patio, and running the cables neatly with clips—all assuming Ecovacs would rectify the plug issue. I even considered "biting the bullet" and paying £30 for the correct plug. But their dismissive attitude, even after I raised my consumer rights, gave me serious doubts about trusting them if something went wrong during the 3-year warranty.Their final email simply stated they were closing the case because I was returning the product—no apology, no accountability. A shame, as the mower looked promising, but Ecovacs' unprofessional support has completely put me off.

Setup easy and very simple to activate. Machine works effortlessly through the lawn space finding the most efficient path. Camera’s worked out quickly path and grass area without any manual intervention. So far would recommend. Had previous Robomow for 5-6 years who had good support. Hoping new vendor will be same for part and spares as needed as these machines tend to have hard life sitting out in all weather. But have learnt to bring in for winter periods in uk.