Question 1

what is the offline package? I can't seem to find the description or pictures.

Accepted Answer

Hello dear customer,

Thanks for your contact and Daisy is here on behalf of the Timekettle Tech support team to help you.

We offer two version for WT2 Edge transaltor earbuds to meet different customers's needs.
The functions of the offline and non-offline versions are exactly the same. The difference between them is that the offline version can download 6 offline languages for free.

The package of the offline version contains a FISH CARD. There is a PIN code on the FISH CARD. Get and enter the PIN code in the FISH CARD (which includes in the product package) to activate the offline function. With the PIN code you could download any six offline languages for free.

The package of non-offline version does not contain the FISH CARD.
If you want to download offline languages, you can purchase offline packages directly in the APP
The offline price of APP separately purchased is:
5 FISH: 9.99USD for 1 offline package
10 FISH: 18.99USD for 2 offline packages
15 FISH: 27.99USD for 3 offline packages

Hope these will be useful to you and pls contact me (us.support@timekettle.co)if you have any other problems.

Best wishes
Daisy

Question 2

Este equipo es compatible con iPhone 12?

Accepted Answer

Hola,

¡Gracias por su pregunta!
Sí, es compatible con iPhone.
Es compatible con Android 7.0/ iOS 12.0 y superior.
Si su teléfono inteligente no puede descargarlo con éxito, indíquenos el modelo de su teléfono y la versión del sistema.
Y por favor contáctenos en support@timekettle.co

Atentamente,
Equipo de soporte de TimeKettle
Si tiene alguna otra pregunta, no dude en comunicarse con: servicio de llamadas en inglés y español☏（1 -833 -491 -1328）o (support@timekettle.co) ☞ 【☏ Lunes a viernes / 7:30 am-11: 00 p.m.】

Question 3

Es compatible con Motorola stylus

Accepted Answer

Hola,

¡Gracias por su pregunta!
Lo sentimos, no estamos seguros de cómo quieres usar tu lápiz óptico de Motorola.
WT2 Edge usa los auriculares o el micrófono en la pantalla del teléfono para las conversaciones, no para la entrada de texto para la traducción de la conversación.
¡espero que te ayude!

Atentamente,
Equipo de soporte de TimeKettle
Si tiene alguna otra pregunta, no dude en comunicarse con: servicio de llamadas en inglés y español☏（1 -833 -491 -1328）o (support@timekettle.co) ☞ 【☏ Lunes a viernes / 7:30 am-11: 00 p.m.】

Question 4

Hi! do i understand correctly that your device is a 100% analog of a regular google translator on a phone that is available to everyone for free? what

Accepted Answer

These devices use multiple algorithms. What makes them different is the interface. In a conversation, the WT-3 for example, the ear buds (one in each ear) set to the simultaneous mode, will listen for the selected language of the speaker and send the translated language to the receiver and vice versa.

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Timekettle WT2 Edge/W3 Two-Way Translator Device Simultaneous Translation Translator Headset with 40 Languages, Real-Time Translator, Fast Reaction with Revolutionary Al Technology

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