ITIL Foundation Handbook - Pocketbook: 2011
Product ID: 9153712
Buy anything from 5,000+ international stores. One checkout price. No surprise fees. Join 2M+ shoppers on Desertcart.
B/.81
1
Sold byAmazon PanamaDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO
Buyer Protection · Full refund if your order doesn't arrive as described.
Desertcart purchases this item on your behalf and handles shipping, customs, and support to Panama.
Secure transaction
Description
ITIL Foundation Handbook - Pocketbook: 2011
Reviews
R**Y
Better than expected
I just took it out of the packaging and am flipping through it. Not sure why someone would complain about the size of it, its a handbook, a reference. Print size is fine, not sure why someone would complain about that. I cannot comment on the material yet.
T**P
Four Stars
Could use a little better color in its fonts, makes for difficult reading. The content is good, though.
A**I
Five Stars
Good for a quick content review. Book and letter size are small, easy to take it in Your bag.
T**S
Not usable as support for study of ITIL
The ITIL Foundation Handbook reads like a personal summary of someone studying the slides from the ITIL Foundation training. It is a subset of such slides. It can be used as a small list of topics that are discussed during an ITIL Foundation training or in ITIL study books. It is not by itself a book that can be read or used as a useful reference.Ordered this pocket book to be aware of potential alternatives to the "Official Introduction to the ITIL Service Lifecycle" book which we currently use as a support for our ITIL Foundation training classes. We use the Introduction book (the other one) as a short readable reference for people who want to get back into the storyline of the training, for the glossary and for the sample process flow diagrams. None of these things are in this Foundation Handbook, which in fact turns out not to be a real handbook but rather an outline of topics discussed in the ITIL Foundation training.
D**V
Good concentration of key material.
Good and compact concentration of key material. After self-studying with this book and sample tests I have passed the exam with 85%.
A**R
Five Stars
Excelent Book!
J**S
Not at all necessary to pass the ITIL Foundation level exam.
Just buy "Passing Your ITILl Foundation Exam"
K**E
Not really a book
Very disappointed. This book was much smaller than a postcard in size. Too small to read. Very deceptive picture. Not what I expected to receive. Feel ripped off.
M**S
very important
great article, very usefl, fast delivery
A**A
Le livre de poche à posséder absolument lorsque l'on travaille dans la prod IT
Je travaille comme chef de projet dans le milieu de la prod IT et ce petit livre est mon livre de chevet !Un process à mettre en place rapidement ? Un doute sur les points clés à ne pas oublier ? J'attrape mon livre et en 5 minutes j'ai tout ce qu'il me faut.La table des processus au début du livre donne une vue d'ensemble pour s'y retrouver facilement, et chaque processus est décrit de façon claire et synthétique,Mention spéciale pour la présentation et la pagination claire, moderne, et surtout aérée.A compléter avec la traduction officielle des concepts ITIL disponible en libre accès sur le site web officiel.
J**Y
This is the recommended book from the ITIL foundation course
This is the recommended book from the ITIL foundation course.Be aware that if you go on the course you get this as part of it if you attend the classes.
M**S
25 pages missing
There are 25 pages pages missing in this NEW book.I hope to see this solved. The pages missing are 26 untill 74.
A**S
Simple to use and learn
Exactly what i need during my foundation qualificatio studies and a great reference guide there after, even small enouch for a laptop bag, hand bag or even man bag. Great.
Common Questions
Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.
Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.
Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.
Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.
Trustpilot
TrustScore 4.5 | 7,300+ reviews
Shop Global, Save with Desertcart
Value for Money
Competitive prices on a vast range of products
Shop Globally
Serving millions of shoppers across more than 100 countries
Enhanced Protection
Trusted payment options loved by worldwide shoppers
Customer Assurance
Trusted payment options loved by worldwide shoppers.
Desertcart App
Shop on the go, anytime, anywhere.