The Encyclopedia of Business Letters, Faxes, and E-mail, Revised Edition: Features Hundreds of Model Letters, Faxes, and E-mails to Give Your Business Writing the Attention It Deserves Paperback – Illustrated, January 15, 2009

Delivered on time and sound. I bought this handbook as a support to my business writing communication.very practical tips and examples with illustrations. The wordings are very clear and plain English. I love it

The book arrived quickly and was exactly what I was expecting.

Excellent product. I'm very happy

Very helpful reference book

Great shoes.. Were delivered in timeframe they was promised!

Many of the examples do not apply to real business situations. It is ok but I needed something more specific.

thanks, good book.

Fast delivery. Recommended.