EAST OAK 50,000 BTU Patio Heater with Sand Box, Table Design, Double-Layer Stainless Steel Burner, Wheels, Triple Protection System, Outdoor Heater for Home and Residential, Polar Night

I honestly wasn’t expecting to be this impressed, but WOW. The patio heater works amazingly well (more on that below). However, after a couple of months of use, it would no longer ignite so I had to call customer service for help and they sent a replacement part. After receiving the replacement part from East Oak, my patio heater is working better than it ever has. It heats up quickly, distributes warmth evenly, and the flame is strong and consistent. I hosted a dinner party the same night I got it set up, and every single guest commented on how cozy and comfortable the space was—even with chilly temps outside.But what really blew me away was the customer service. East Oak followed up to make sure everything was perfect, and their team was warm, responsive, and genuinely cared about my experience. This kind of service is so rare these days—it felt like I was dealing with a high-end concierge team.If you’re on the fence, don’t be. The product is fantastic, and the company stands behind it with a level of care that’s hard to find. Easily one of the best customer experiences I’ve had in years.

A beautiful addition to our 1600 sq ft deck. Very sturdy and seems well made. Packaged well. My husband put it together and had it up and running in an hour and a half. We bought the heat reflector also and am pleased with the performance of this additional easy on. It directs the heat to a more specific area. I asked, if the directions were easy to follow and he said "not too bad." I have him frequently assembling something for me. So I'd say, he's pretty skilled at that practice. We are purchasing another, as soon as I finish this review. It will be great for entertaining.

I used to think that all these patio heaters were the same, so just by the cheapest one. However, I was intrigued by the positive reviews of this model on the various reviews site, so I bought it, and it was far superior to others I have owned. It starts when you open the box and see the professional packaging. The instructions are clear and the quality and fit of all the parts is flawless. The appearance of the assembled heater is clearly a step above the others, it looks high-end. Finally, it works great. I was very impressed.

I bought this last year and only used it a few times the first time I tried the igniter worked instantly and then the next few times it didn't work at all. I had to use a big lighter. Not sure what's wrong with it I took it apart and cleaned it looks like everything's OK. It was very easy to put together and it looks pretty nice too. I got the heat shield for it also and that works great. I think it could use a better way of attaching it to the unit. It's a pain in the butt if you wanna take it off and put it on every time, usually when you have to cover it. I definitely do recommend this unit.

This patio heater exceeded our expectations! It has a lot of power and easily warms up our outdoor space on cool California evenings. its design and looks perfectly complements my patio furniture, and I constantly get compliments from friends. You can really tell the difference in quality and looks compared to cheaper options. This is not your typical flimsy heater. It feels sturdy, looks high-end, and performs great.I also recommend getting the heat deflector or adapter—it helps direct the warmth more efficiently and saves energy in the long run.Highly recommended if you're looking for something powerful and stylish that adds to your patio ambiance rather than taking away from it!

This heater is amazing! It heats up fast, looks great on my patio, and is super easy to set up. The price is right ,not Tooo bulky & works great! It keeps our outdoor space cozy and inviting, even on chilly nights. Highly recommend!

I had a problem with the head unit, called East Oak, and they immediately sprang into action. After suggesting some fixes that ultimately didn't work, they replaced the unit. One of the best customer service experiences I've ever had. I've since bought another from them.