Full description not available
T**E
There's barely a scent. (See update below.)
I've ordered several times from Nevaheart. The first time I ordered the patchouli, it smelled nothing like it. They were helpful and attentive and asked if they could send something else. I like that kind of customer service, so I ordered again. Instead of patchouli, I ordered a blend of scents. It smelled nice and the scent lasted pretty long. This time, I ordered a refill and sadly/disappointingly there is barely a scent. It's in W/C and you can't smell it. I'd like to continue to do business with them, but the products are so inconsistent.Update: Nevaeheart has been in touch with me and diligently trying very hard to make things right. They offered several suggestions which didn't work for this particular product. However, they have generously offered to send me another product, which should be a bit stronger. I look forward to trying this product. For the reasons above, I am adjusting my overall rating. As long as this company is so thoughtful and responsive, I will continue to order their products.Update: Unfortunately, it has been nearly a month since Nevaheart has promised to send me a stronger-scented product. I messaged Rebecca to let me know what has happened to the item. If they only make promises but don't deliver on them, I will change my overall rating. Standing by.....Update: Rebecca sent a Bergamot diffuser and it's lovely. Their customer service is the reason I'll order again. I would like to suggest more scents like patchouli, oud/Agarwood, sandalwood, or musk. I'm not a fan of sweet smells or flowery scents. I'd love to try any of those listed. Thanks again, Rebecca. I appreciate your diligence.
M**S
Good value
Good value
M**I
Smell is great but it is only a refill
Returned. Not what I thought it was
D**I
Skip it
Smells, just not like what it says and not for very long.
M**O
EXCELENTE
ME GUSTO MUCHO
P**E
Disappointed
No smell at all
O**D
The sage one had no smell
The sage one I got had almost no scent at all. Would not recommend for obvious reasons
Trustpilot
3 weeks ago
2 days ago
