Robinson: 9 Types Difficult People: How to Spot Them and Quickly Improve Working Relationships Paperback – 10 Oct. 2023

This is a great little book, just about small enough to take along with you, wherever you need to be so you can dip in and out. Don’t be put off if you’re not a reader. It’s easy and friendly approach invites you in and makes it hard to put down. If you’ve hit a wall with your team or any relationship really, then this book is a gift. Your new secret weapon to understanding yourself and those around you. This book gives you the insight for improving your spheres of influence with a positive and painless approach.Only wish I’d read it earlier! :)

This book helps you understand what's really going on behind a difficult persona, and discover that very few are intentially 'difficult people'. The book offers many practical steps to find a way through, without compromising your own standards or wellbeing.

This is a thought-provoking manual which is so accessible it will be useful for anyone who wants to understand difficult people better. The clarity of the writing makes it a pleasure to read and will make the book a go-to reference text for all those with a genuine need to improve working relationships!

Every now and again we come across a book which is seminal in its capacity to influence Leadership thinking and practice : this is one such book !This is up there with Coveys’s 7 habits in its connection to real life situational leadership and has the capacity to smooth the relational dynamics for anyone seeking enhanced efficacy at work . It is skillfully written with heart and compassion. A triumph ! Thankyou

I have thoroughly enjoyed this book - been able to see many types of people from over the years. And as a manager now it is has helped me to feel easier in spotting problems & more confident in my decision making too. A great book for anyone in a workplace & considering how much time we spend there invaluable literature!

As a manager with 30 years of international experience, I found this book incredibly useful. It offers clear, actionable strategies for dealing with challenging personalities in a real professional setting. Highly recommended for any level of experience, there is so much to learn.

Insightful, informative, and incredibly practical. This book has changed the way I approach challenging interactions at work.

A useful manual to have to hand in navigating the complicated relationships we find ourselves in at work. I was taken aback at the simplicity and effectiveness of the working model to both assess yourself and others, thereby avoiding your own pitfalls and educating yourself on how to drag colleagues out of theirs! Easily the best book I read in 2023.