– Side Sleeping Pillow | Height Adjustable | Ear Pain Relief | CPAP Pillow | Wrinkle Prevention | TMJ | Advanced Memory Foam with Soft Cover (Soft)

I've been trying their pillow for about a week. It takes some getting used to, but it does what it's meant to do. I do have one question: I purchased two pillows: One is "standard," the other is "soft." For the life of me, I can't tell any difference.Can anyone explain how they differ?UPDATE: Customer service responded promptly to my question, but I have to say that I haven't felt much difference between the two. In any case, both pillows are comfortable, and since I've been using them, no more ear pain!! I'm happy with my purchase(s) and I'm increasing my rating from 4 to 5 stars.

I am a late-60s, almost 100% side sleeper who has never found a totally satisfactory pillow despite trying many over the years. Either they started out great but quickly (within 4-6 months) went flat and/or lumpy or they were not high enough to support my head in the proper position, at least not without adding, e.g., folded towels below the pillow. Ear pain, one problem this pillow tries to address, was also a frequent problem.I ordered the Side Sleeping Pillow due to the many positive reviews. It seemed a bit pricey, but the reviews consistently assured the company would allow no-cost returns after a generous trial period of up to 100 days. After receiving the pillow I removed and washed the case in cold water, aired out the pillow for a full day, and also put it in a hot tumble dryer for an hour, as suggested by the included instructions. These steps mostly eliminated a faint but noticable odor. I also viewed the online video described in the instructions.Frankly, my first 2 nights using the pillow were not promising. The first night I did not sleep very well despite trying the pillow with no, then one of the two included height-adjusting inserts. I woke up with neck pain, although the ear holes definitely prevented any ear pain. The Side Sleeping Pillow is so different from standard pillows that I assumed it just takes some getting used to. I decided the height without the insert was better, so on the second night I used the pillow with no inserts. That was better and I slept fairly well, but the next morning I woke up with lower-back pain, something that had not happened due to bed and sleeping problems for about 2 years.I decided to try the Side Sleeper Pillow for a few more days to give it a fair shake. On the third night I determined the pillow works best for me when I face toward an edge rather than toward the center of the pillow. The latter is the sleeping position commonly shown in photos and videos. The ear holes still worked correctly when sleeping this way. Quality of sleep was pretty good, but I was still trying to figure out whether the pillow was contributing to my lower back pain (due to different sleeping position) or whether the pain was a coincidence unrelated to the pillow.During this time I communicated via e-mail with PureComfort President, Gina. She always responded within a day. Despite knowing I might ultimately return the pillow, Gina was always helpful, never pushy about me keeping it. To the contrary, she assured me PureComfort would honor its return policy if I decided to return.On the fourth night I went back to my regular pillow for a few days until my lower back pain resolved. Then I began using the Side Sleeping Pillow again. After one night I determined that, notwithstanding my earlier experience suggesting the contrary, adding one of the included height adjusters was necessary – and just right – so my spine was properly aligned when sleeping on my side. During this second round of testing, my back pain did NOT return. It may have been coincidental with the first round of testing or perhaps the initial change of head position compared with my usual pillow temporarily caused a problem. Regardless, since I began the 2nd round of testing I have been sleeping very well, occasionally so well that I wake up a little stiff because I have barely changed positions during the night! The Side Sleeping Pillow has even been an improvement during those rare times when I sleep on my back. As a result, I decided to keep the Side Sleeping Pillow.As most reviewers have reported, PureComfort offers to send an additional pillowcase at no charge. I am waiting for them to receive a new shipment of cases, but I recommend you take advantage of that offer. The case is customized to the Side Sleeping Pillow and VERY different from a standard case.BOTTOM LINE: The Side Sleeping Pillow is substantially different in several ways from most pillows. It may require a period of adjustment, perhaps as long as several weeks, before you will know whether it will work for you. It is possible your initial experience will not be a good one. But be patient and be willing to experiment with heights and sleeping positions. If, after giving this pillow a fair test, you find it is not suitable, you can be confident PureComfort will stand by their guarantee and refund your purchase price.

I had looked at these pillows before, early in my quest to avoid ear pain from using the Bose Sleepbuds system. At the time, I had settled on the rectangular pillow (made by the same company) which has a single hole in the middle. It worked out well, but during nights when I'd toss and turn more than usual, my ear would miss the hole and I'd wind up with... yeah, you guessed it: sore ears. Because of other shortcomings of the Bose Sleepbuds, I had given up using them.Recently I decided to try the Sleepbuds again--but I also wanted to address the missed-ear-hole thing. I decided that I'd try this pillow after all. I now wish I'd have started off with this pillow.If you're put off by the "poofy game controller" look, hey, I was right there with you. That's the main reason why I had passed it up previously--I didn't think I'd be able to sleep on such a thing, and forget about finding pillowcases. The thing is, it's small enough that you can use a larger standard pillowcase with it (you'll have to scrunch some of it into the ear holes, but it works), and the pillowcase that comes with this pillow is washable. And as for the shape? Well... think about the pillow you're using now. As a fellow side-sleeper, I'll bet that when you lay down upon it, the edges spring up in front of your face and you have to spend time knocking it back down. You won't have that problem with this pillow. It's also very supportive of your face--and you effortlessly get the same experience when you roll over. What's more, the position of the earholes (and the fact that there's more than one of 'em) means less time spent with your ears missing said holes. Pretty neat deal. From my very first night using this, I've had zero problems with drifting off to sleep. Hard to ask for anything more, really.The pillow is adjustable in height, thanks to foam spacers which can be added inside the pillowcase. If you're like me and have broad shoulders, you can of course also simply place this pillow on top of another pillow. You have options, and options are a good thing.While using sleep earbuds has its problems, pillows like this help to alleviate some of them. If that's the boat you're currently rowing, I couldn't recommend this pillow highly enough. Give it a try!