Where can I order a replacement canopy for this product

I have tried to order a replacement canopy for this product, and Step2's customer service and replacement parts section are totally inadequate. The company does not provide replacement parts for those things that obviously would eventually need to be replaced...i.e. the canopy for this playtime patio. The company puts out a good product but will lose customers if this situation is not corrected.

Can it be disassembled for storage?

As you assembled it, so can you disassemble it.. The canopy is no problem.. the base is screwed together, so that might be a bit more complicated.. Just keep everything together for the rebuild!!

How does it hold up in windy conditions?

It did perfectly fine with 30mph gusts. It didn't affect it at all. We had a 50-60mph gust too, but I took the top off just in case..its really easy to pop the top off.

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Step2 All Around Playtime Patio with Canopy Playset – Shaded Outdoor Playhouse for Kids with Realistic, Interactive Features, Room for Multiple Toddlers to Play – Dimensions: 60" H x 47.5" W x 47.5" D

Step2 All Around Playtime Patio with Canopy Playset – Shaded Outdoor Playhouse for Kids with Realistic, Interactive Features, Room for Multiple Toddlers to Play – Dimensions: 60" H x 47.5" W x 47.5" D

4.7/5

Product ID: 39245937

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♿Wheelchair accessible design

🧼Easy-clean durable plastic

☀️Removable sun-shield canopy

Description

🏡 Elevate playtime with shade, space, and endless imagination!

SUN SAFE OUTDOOR FUN - Removable canopy provides essential UV protection, so playtime stays cool and safe.
INCLUSIVE PLAY FOR ALL - Thoughtfully designed to accommodate wheelchairs, fostering social inclusion and shared fun.
INTERACTIVE ROLE PLAY KITCHEN - Comes with a 16-piece toy kitchen set to spark creativity and real-world skills.
SPACIOUS MULTI TODDLER DESIGN - Generous 60"H x 47.5"W x 47.5"D footprint invites group play and social development.
BUILT TO ENDURE EASY TO MAINTAIN - Double-walled plastic resists fading, chipping, and cracking; wipes clean in seconds.

The Step2 All Around Playtime Patio is a durable, wheelchair-accessible outdoor playhouse featuring a removable sun canopy, a 16-piece interactive kitchen set, and a spacious design that supports multiple toddlers. Crafted from double-walled plastic, it offers long-lasting color and easy cleaning, making it perfect for safe, inclusive, and imaginative play both indoors and outdoors.

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TrustScore 4.5 | 7,300+ reviews

Ali H.

Fast shipping and excellent packaging. The Leatherman tool feels very premium and sturdy.

1 day ago

Fatima A.

Best international shipping I've ever tried. Worth every penny!

3 days ago

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B/.1130

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Trustpilot

TrustScore 4.5 | 7,300+ reviews

Ayesha M.

The product exactly matches the description. Very satisfied with my purchase.

5 days ago

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The customer service exceeded my expectations. Perfect for buying products you can't find elsewhere.

1 week ago

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Step2 All Around Playtime Patio with Canopy Playset – Shaded Outdoor Playhouse for Kids with Realistic, Interactive Features, Room for Multiple Toddlers to Play – Dimensions: 60" H x 47.5" W x 47.5" D

Description

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