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Q: I know it’s late and I just started using it for 15 days only and it doesn’t even get hot like an actual towel warmer and I need a replacement by?!

So I don’t know if it’s too late to replace the unit, however I purchased it and in the beginning I felt the same way. If you use hot water to wet the towels and wring them out, after about an hour the towels are piping hot. I also notice that the more towels you put in the hotter they get. Hope that helps.

Q: Why does towel warmer smell like plastic? I have cleaned out and used several times but the smell is really strong. What is wrong with it?

I have same problem after trying for months, I have cleaned out and used several times but the smell is really strong. What is wrong with it?

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I know it’s late and I just started using it for 15 days only and it doesn’t even get hot like an actual towel warmer and I need a replacement by?!

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Why does towel warmer smell like plastic? I have cleaned out and used several times but the smell is really strong. What is wrong with it?

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Model Number	391442
Package Dimensions	52.1 x 43.2 x 35.6 cm
Voltage	100 Volts
Package Weight	6.94 Kilograms
Batteries Required	No
Batteries Included	No
Capacity	23 Liters

ForPro Professional Collection Premium Hot Towel Warmer, 23L Extra Large Capacity, Two Stainless Steel Racks, White

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